Was enticed to stay here with a great opening special. My elderly parents took a 'disabled' room and found it not at all suitable. The fittings were very modern, slick even, but the room didn't live up to its basic function. The fold down seat in the shower took a lot of effort to use, which entriely defeated its purpose. All the drawer and cupboad handles were extremely hard to use for anyone without an iron grip, not much to hold on to. If they were angled downwards you could have put your finger under it and pulled it out easily. When the staff were alerted, they agreed that these were ridiculous, even for an able person, to use. These rooms were smaller than our normal room, which was far bigger, but were advertised as being wheelchair friendly. The Apple TV was supposed to give you all the information about the room and adjoining hotel, no printed material necessary, except that it only operated for one of the three nights we were there. Breakfast was rained out one morning, water all over the balcony, even though the plastic blinds were down. Fire alarms/evacuation calls happened each day. At least it was in a good position, although hard to find by its new address, and it was clean. The normal tariff does not warrant a return visit, even though we are entitled to a 20% discount. Will stay somewhere that has already ironed out their problems.
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