After reading the reviews I was a bit apprehensive about staying here, it seemed a love it or hate it experience and we loved it. It's in a great location, within a beautiful walk of all the things we wanted to see. It is next door to a great cinema complex as well so we managed to see a film too. The bed was very comfortable, I even liked the pillows. The room was very well appointed. Last night we had room service pizza and a delicious salad. The pizza was excellent, fed 2 and was reasonably priced (I thought). The room was very quiet, the sound proofing excellent. The staff were helpful. Top job, top marks.