We like to do our homeworks, so before we travelled to Turi Beach Resort we read quite a few reviews and, whereas we still booked up anyway, we noted a few adverse comments regarding the staff, so this was on our minds when we arrived.
Any such worries were quite unfounded, as it turned out. Whereas we all speak from personal experience, ours was that the staff were excellent. We brought our six-month-old son along, and they were all brilliant with him. Constant fuss and affection. He loved it!
We decided to extend our stay for a couple of days, and promptly ran out of baby food! Cue the chef pureeing some tasty mixed vegetables which the little guy preferred to his usual stuff. What was the charge for this service? Zero... zilch.
Running low on nappies? Resort shop closed? Problem? Not at all! They had the shop opened and we got what we needed right away. As for the managerial staff, the GM was very attentive in making sure customers (not just us!) were kept happy, and his under-managers seemed keen to ensure that our stay was enjoyed to the max. To summarise, the staff here basically couldn't do enough to help and nothing was too much trouble.
As for the resort itself, yes, we'd agree that it's not a true five star, but who cares? You're supposed to be out on the beach, right? But that's not to say anybody slums it. The rooms are all comfortable and clean, with adequate facilities (we tried the traditional and the more "modern" versions). Again, room service staff pleasant and helpful throughout.
The beach (or beaches, actually - there are two of them) are fairly short, but clean and quiet. Shallow, clear water that's pretty safe for kids. Jetskis and all the usual paraphernalia are available for hire. Two very nice swimming pools cater for those who don't want to venture into the sea.
The east-west orientation of the resort makes for lovely sunrises and sunsets (tropical weather permitting, of course!).
My wife enjoyed her time at the spa. A variety of massages and treatments on offer.
The main restaurant offers a fairly limited but (in our experience) very tasty menu (try the Indonesian oxtail soup!). Didn't notice any problems with the slow service that another reviewer reported.
Main bar was quiet but adequate, with pool tables and TV's for those inclined to watch.
It's not a round-the-clock-drinking-and-dancing type place, so maybe if you're a night-clubber or raver, you won't find too much to interest you here (try Bintan if that's what you fancy), but if it's a quiet, chill-out family break you are after, we would recommend this resort to anyone... and yes, we will be going back!
- Official Description (provided by the hotel):
- Turi Beach Resort, Where Chic Meets CharmImmerse yourself in this Indonesian boutique paradise and explore the beauty of nature.Nestled in Nongsa Resorts, at the northeast part of Batam Island, and 35 minutes away from Singapore by ferry and 15 minutes from Hang Nadim Airport. Set amid 7.7 hectares of beautiful green landscaping in a tranquil tropical village, Turi Beach Resort features Modern - Minimalist accomodation in Tirta wing and Riau – Balinese in Riani wing. All 140 rooms and suites are facing the sea being well spread over the beach front and the hillside.Turi Beach Resort is your idyllic retreat in the tropical Riau Islands amidst unspoilt beauty and fine beaches where tranquility and impeccable service are rightly yours to savour. ... more less
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- Also Known As:
- Turi Beach Resort Batam/Nongsa
- Turi Beach Batam
- Turi Beach Hotel Batam