My friend recommanded the place, I was told that its a very nice resort, as i decided to give it a try for a place to chill out. My first impression for the place was awesome! It really turn out to be a nice place, the room is neat as the simple design really make you realx the moment you step into it. The first meal that i had there was my dinner, i must say the food was great.
Things starts to happened on the 2nd day when i was there. We have requests from the housekeeping like getting a mutiplug and a hairdryer just take ages. it took maybe like an hour before the housekeeper responded, coming with a spoil mutiplug and then taking another half an hour to get one changed.
In the afternoon after a swim in the pool, we went back to the room to wash up before going for dinner. To our surprise the tap and the shower was not working, not even the flush from the toilet. i call up the reception to get the problem fix. In the mean time all i can do was just wait. the problem was not solved after 2 hours when i really got impatient and called the reception again, but the reply i got was the same answer i had when i make the first call. i waited again, then water supply came half an hour later. there was water in the sink, but the water was yellow in colour. i don't think i was safe for bathing so i just leave the water running for 20 minutes, filling up the whole sink. it really freak me out to see the water filled in the sink yellowish. so i called up the reception and tell them about the dirty water. Nobody came over to rectify the problem. we have to go to the bathroom by the pool to take a bath!
After dinner we went back the room, checking on the sink and the shower, there was no water again. that was the third time i call up the reception again to inform them about it. it seems like nothing is being done. what was frustrating was we can't even flush in the toilet and had to be worried about not flushing and sinking up the whole room. water supply came back another hour later.
that was the bad experience we had in the resort. climbing all the stairs don't bother me, but about the service and the technical support i think they really have a lot of work to be done.

I was staying at the Turi Beach for a weekend with friends. The hotel itself is OK, nice public areas which are all on different levels. So be prepared to climb 5 or 6 staircases to get from the pool to reception! For this reason, it would be a terrible choice for anyone with a physical impairment.
Check in was swift, but then I was put into the wrong room. Upon calling reception, I was told they were "full" and could not change my room... which was funny as the place was pretty empty. Anyway, after some arguing and pushing, a better room was found. They came to show me the new one, though I had to carry my own bags there to switch (another 2 flights of steps).
This room was large, quite clean, cable TV, a bit shabby, poor quality bed linens, with unpredictable hot water and a weak shower. The bathroom fittings were nice though. The view from the 2nd room was non-existent (which they had warned me about) so if you want a sea view you have to have a villa in the front "row" of buildings.
The pool was quite large, a violent blue colour, but was well laid out and never too full. It was curvy and more a pool for lounging in than swimming lengths or anything.
The beach was a little disappointing. We are not talking about a clean, spacious stretch of white sand but rather a small cove, lots of rocks, and plenty of trash gently butting against the pier :-) There was a nice bar on the pier which was beautiful at night.
The food in the restaurant was good, and the staff very friendly and hospitable. Being a muslim country, be prepared for chicken ham and other pork replacements, which were all well prepared and tasty.
The bar had a slightly 80s feel, but if you're there just to enjoy a couple of drinks and play some pool or fussball (free), who really minds?
Overall it was nice and fun, but nothing that special. If you get a cheap deal it would be ok, but I would not pay extra to go there especially.

Stayed at Turi Beach resort for 2D1N over the weekend. The resort consists of "5 levels" of thatched roof huts built on a hill facing the sea. A fair portion of the resort is undergoing renovations and the addition of new facilities so some construction noise had to be put up with. My first impressions were not very good. My allocated room (225) was one of the older deluxe rooms. It was tired and small, compensated only by a good view of the sea and the pool below. My friends' rooms (230 onwards) were the newer deluxes. To make matters worse, 225's electrical circuits and air-conditioner were found to be faulty. While the resort staff were quick to react - sending an electrician over in less than 5mins - the fault could not be rectified on the spot. After countless calls to the reception to request a change of room to no avail, I spoke to the resort manager who promptly offered me a discounted rate for the suite in the hut next door (room 228). The suite was miles better than the other deluxes. Nothing much to do in Turi Beach - water was clear but not much of seasports on offer, save an expensive jet ski rental. Plenty of mossies who swarm in everytime you open the door of your hut. I even killed 2 mossies inside my mosquite-net covered bed! The resort's 2 restaurants were so-so, the better one being the open-air cafe. Service was good, albeit a bit laid back and slower than normal but everyone was friendly, full of smiles and spoke decent English. All in all, it was a decent place and a good one if all you want is to sit back and relax. The resort is on a quiet side of the island, about 30mins away from the city so it is nicely hidden away. I had a comfortable stay and a good time just siting around not doing much. One important thing to note: the resort ferry arrives at a private jetty at Nongsa, 5mins by bus from the resort. The jetty/resort operators will hold your passports on arrival at the jetty until the day you depart. Your passports will be stamped, forms filled in for you etc but will only be handed back to you upon your arrival to the jetty. Some folks might be rather uncomfortable with this.

My SO booked this resort last year for my birthday. The service staff is excellent! A week before our departure, they were already helping him to plan a surprise mini celebration for me. As he reflected, the level of response is very fast, and they replied his emails within a couple of hours without fail.

The resort is tucked away, with security gantry and guards that check each vehicle that enters its gates. We were greeted with porters who relieved our baggages, and welcome drinks upon arrival.

The individual 'chalets' are built on slopes, for best view of the sea, so be prepared to walk a couple of steps. A porter will fetch you and your luggage to your doorstep in his buggy upon check-in.

We had the deluxe chalet that came with a huge custom-sized poster bed, with mossie net which effectively keeps out the bugs at night (even in air-con).
Balcony looks out to the sea. Bathroom done in pebbled flooring.
Cable television, coffee & tea facilities, hairdryer, mini-fridge, etc available.

Pretty much unoccupied during the weekdays. We saw less than 10 other holidayers.
Good-sized pool with a pool-bar to swim to and order your drinks.
Good restaurants, and one of them is open 24/7 (check out the specialty ox-tail soup!).
Tradional Indonesian Massages available.
Small Polo Ralph boutique within its premises.

Plenty of space to laze and wander around, and spend some quality time with your loved ones.