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“Revisiting Batam View Beach Resort - The first still stands proud!” 5 of 5 stars
Review of Batam View Beach Resort

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Batam View Beach Resort
3.5 of 5 Hotel   |   Jalan Hang Lekir, Nongsa, Nongsa, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #3 of 5 Hotels in Nongsa
SG
1 review
“Revisiting Batam View Beach Resort - The first still stands proud!”
5 of 5 stars Reviewed April 11, 2010

It was the 1st resort built on the island and my second visit after 20 years. Was deciding initially between turi or batam view, i would say no regrets at Batam View! The trip to the resort took us 30 mins from Batam Center Ferry Terminal. (suggestion: arrive at nongsapura ferry terminal will be much nearer)
At first sight, the building looks old but was well kept, secured by guards at main gate. We were greeted and served with welcome drinks. Our request for sea view room and higher floor was given. Check in was swift and staff constantly ensured you were being served. It was a nice seaview (overlooking Singapore) deluxe room, modern, newly renovated and clean. Kelong Restaurant food was yummy, especially prawn with salted egg yolk, well served by the staff. Crabs sauce was too sweet but their self grown veggies baby kailan was fresh and crisp. Breakfast at Wangi Merati was average, limited food varieties close to 80% similar variety for 2nd day, insufficient cutlery and cups. We even tried the room service, ordering was swift and food came promptly, however nasi goreng istimewa and ayam was just average. After a day of shopping, one shouldn't missed their spa for ultimate relaxation (suggestion: book early). We took the Lulur Wangi couple treatment, however do note there isn't couple room and we have to move to different rooms after body massage for subsequent sauna, shower, herbal bath. Ladies will find it ackward as at times you will be in just towel wrap. Don't expect great spa atmosphere here, it's simply clean seafacing room. For those looking for other activities, the resort offers sports activities eg. Banana boat, jet skiing, snorkeling at lagoon, beach volleyball, paint ball and etc... For leisure, the resort offers shuttle service to city, live band at lobby cafe, ktv room, minimart souvenir shop, polo shop or have a game at pool table.
Conclusion: Excellent Service! There is always someone available to assist you whenever you called for. We will be looking forward to the next trip at their seafront villa!!

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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211 reviews from our community

Traveler rating
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See reviews for
41
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10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2010

We travel often and to many far away places. But right at our doorstep in Batam, we found this little gem where it takes us 35 minutes by ferry from Singapore. The staff were friendly and courteous, and the food were delicious(try the curry chicken and the pepper crab). We stayed at the villa and it had a good view of the skyline of Singapore. We would stay in the room, watch a few movies, chill, listen to the waves, have our room service; you can get a nice massage at the spa, visit the eco garden for the kids, listen to the music by the resident live band in the evening....a total relaxing vacation. And it's affordable. It's a little gem for us and a little kept secret:)

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
76 reviews 76 reviews
74 hotel reviews
Reviews in 50 cities Reviews in 50 cities
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed March 14, 2010

Spent 1 night at the Batam View Resort recently for a peaceful getaway from Singapore. The booking process was fuss-free and we did not encounter any problems during check-in. Located at the eastern end of Batam island, the Batam View Resort is certainly aging gracefully. The exterior of the building reminded me of a hospital yet it was cheerful for the spacious lobby and clean bedrooms.

The staffs who served us in Batam View were remarkable, delivering excellent services in all aspects during our stay with the exception of slow service in the restaurant. We did not read too much into it though. Our bedroom was clean even though we noticed that paint had started peeling off from the wooden floorings. A host of TV channels meant that we could keep ourselves busy without leaving our room.

The spa service was of good value even though the staffs appeared disorganised with the huge turnout of customers. Generally, it was well worth the money spent with the consistent good service delivered during the 3 hours of treatment. The clean swimming pool was always a plus for a morning swim. The breakfast, with a limited spread could have been better.

Generally, Batam View Resort met our travel needs despite some minor observations. We were able to spend a peaceful weekend away from the crowds and hustle of city life.

  • Stayed March 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 11, 2010

I had initially planned to take a 2D1N getaway on the Spa Rejuvenation package stated on the Batam View website. When I contacted the guest reservation services, this were the services that were supposedly included in the package:

2-way Transfer from Tanah Merah Ferry Terminal to Nongsa Ferry Terminal (all taxes included)
2-Way Land Transfer from Nongsa Ferry Terminal to Batam View Beach Resort
Meet and Greet services
1 Night Accomodation based on Superior Room only
1 Buffet / Set Breakfast at Wangi Melati Coffee House
Complimentary ser menu for 2 persons at Wangi melati Restaurant
with one option of 180 mins Spa Treatment (adult only)
Welcome Drink
Complimentari using Sauna, steam room & Gym at 5th Dimension Spa
Complimentari using Mahjong, Bait & Table tennis
Free internet at the lobby & room
Free Cake during Birthday & Wedding Celebration

However, after confirmation on my booking details, I noticed on the service voucher attached that there was no "complimentary set menu for 2 persons at Wangi melati Restaurant " as promised previously. When I contacted the reservations officer, they simply replied that it was a ‘typo’ on the website and e-mail and whatever mentioned in the service voucher was final.

In other words, it’s up to them what they want to include in the package, and they can change any of the services AFTER you have made your booking. I am not desperate for the free set meal, but I just find it appalling that this is one of the underhand methods a large resort uses to lure you into booking yourself into a package that they may not be able to fulfill. Subsequent attempts to get a proper explanation from them simply resulted in more excuses and shifting of blame.

My word of advice to those who want to book for a relaxing get-away at this resort. The booking process is definitely not stress-free. Go ahead if you are prepared for this kind of nonsense. There are so many other beach resorts in Batam anyway. I’ve been to Holiday Inn and Harris Resort. They may not be perfect, but at least they are professional.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2010

I stayed 1 night at the 2 bedroom water villa. Love the scenery from the villa..it's very peaceful and very relaxing. The rooms itself was very spacious and the amenities in the villa are very useful too. Great place for fishing lovers where you can fish from the villa balcony.
I was kindda dissappointed with their internet services. I was told that I may get connected by WIFI but from the time I check in till I check out the next day, I still can't get connected and the technician only turn at 11am on the day that I suppose to check out at 12noon.

Other than that, I am very pleased with the hotel and will recommend to friends and relatives who seek for short getaway from the busy and polluted city of Singapore.
There are water sport such as jet ski, banana boat, kayaking and etc.

  • Stayed February 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 16, 2010

We spent 3D2N there, actually it's a very old hotel with not pleasant smell.
Everything there is very expensive, there are 2 restaurants, one is inside and the other is outside for seafood. the one inside is for buffet breakfast, and the quality of their food is not very nice, no lots of choice. The seafood one is by the sea and price is even more expensive than in Singapore.
It takes us moe than 30 minutes from the hotel to Nagoya Shopping mall which is also boring, nothing interesting inside, all fack LV bags...
Hotel actually offered shuttle bus to there, but you need to pay $5 for each person.
The worst thing iof this hotel is the sound insulation, I can clearly hear my neighbor lady's troat when they are making love.....that's terrible.
This is a last place I'll ever go next time. Once is more than enough!

  • Stayed February 2010, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2009

The place is very peaceful. It is good for meditating, studying, contemplating and spending time with family. The hotel crew are polite and very accommodating. The food are very good. The room is cleaned everyday, which I like! towels are change everyday too. The pool is very good.

  • Stayed November 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Batam View Beach Resort

Address: Jalan Hang Lekir, Nongsa, Nongsa, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Batam View Beach Resort 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
Built exclusively atop a hill with private beach, Batam View Beach Resort is a talking point among holidaymakers looking for a getaway that blends modern amenities with nature. It is an oasis of calm, ideal for relaxing, yet complete with indoor and outdoor facilities to enjoy the sun, sea and sand. The resort is an ideal venue for holidaymakers and for corporate meetings, functions and training, with its comprehensive facilities, including wireless Internet access. ... more   less 
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Also Known As:
Batam View Beach Hotel Batam
Batam View Beach Resort Nongsa

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