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“Good, can be better” 4 of 5 stars
Review of Batam View Beach Resort

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Batam View Beach Resort
3.5 of 5 Hotel   |   Jalan Hang Lekir, Nongsa, Nongsa, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #4 of 5 Hotels in Nongsa
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Good, can be better”
4 of 5 stars Reviewed August 18, 2014

Stayed at this resort over the past weekend as part of a company event.

Pros:
1. Clean & Spacious Rooms
2. Very friendly staff
3. Nice swimming pool & facilities.
4. Near to the beach
5. Near to the Ferry jetty

Cons:
1. Far from any shopping locations

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review, August 28, 2014
Dear Ms Joel Low, thank you for staying with us recently and I do hope you had a great time during your stay here. We are grateful to receive your compliments and we also noted your comments regards the distant of the city center (30minutes drive) from our resort. Once again we look forward to see you again here at Batam View Beach Resort! Cheers Anddy Fong
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244 reviews from our community

Traveler rating
    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

If you like quiet and away from city, Nongsa area is a good choice and this hotel is nice to stay. Though room is not the luxury style, the garden, swimming pool, beach and services are not bad. A very impressive band performs every night in the lobby bar. Water sports are provided on their beach (but I didn't try...). Feel too lazy in the hotel and you just want to lay down at the pool side. haha.
Convenient transport (shuttle bus provided), good services and just relax...

Room Tip: Actually they have one/two bedroom(s) villa just above sea which looks very cool. But all sold out w...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review, August 28, 2014
Dear Xu, it was my great pleasure to thank you for staying with us recently and I am glad to receive your kind compliments and positive words with regards our resort. We certainly look forward to see you again at our resort. thanks Anddy Fong
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Penang, Malaysia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed here for 4 nights and it was splendid! Eco friendly, have complete facilities for indoor and outdoor activities, suitable for business, honeymoon or friends and family occasions.
They even have the Jacuzzi by the beach. The staffs are very friendly and i really enjoyed the live band music at night.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review, August 29, 2014
Thank you for staying with us at Batam View Beach Resort. It was certainly great pleasure to hear that you have a great time during your recent stay with us. We will continue to improve our services and we certainly look forward to see you here again. Thanks Anddy
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Singapore, Singapore
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 3, 2014

Been here for 2 nights 3 days, nice place we dint get beach view villas as everything was full by the time we decided the resort and place but we stayed in a beach view suit was worth it, room service was not nice not at all nice pizza was awful they never had bread for sandwichs on 2 days they dint have coconut water strangely service was not great, breakfast buffet was decent but no milk and cereals beach was a lill dirtyy recommend not to get into the beach as my frd was bitten by a jelly fish, swimming pool was nice, there is a nice massage placw but plz book it early at tge reception, massages are not available during public holidays, there is another massage for next shoulder and legs for 30 mins which was not bad can try, they have shuttle service for nogsa and other ferry points can ask in the reception for timings and you might want to let them know if you need their service, there is another sea food restaurant in the resort its 5 mins walk inside the resort.. good food should try, dont miss the sun set :)

Important : the ferry terminal we arrived in batam was awful strangely you need to maintain pin drop silence near the immigration service, they are stupid officers there who snatched few passports of some brits or Americans who where laughing and talking loudly and shouted at them I was shocked never experienced anything like this before hated it and decided I would never ever come to Batam again where they dont have manners but scream and shout at tourists and we also heard they will bribe a lot later to give back their passports, so plz be careful and keep this on mind.

Ask for rooms facing the beach coz therz a nice balcony area where u can spend time in the evening.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review, August 11, 2014
Thank you for choosing Batam View Beach Resort for your recent vacation. I am glad to hear your enjoyment during your stay and I would certainly keep up the services.

Due to recent Hari Raya celebrations, the SPA and Massage services had to cease operations for 3 days (Government ruling), otherwise its operate daily. However the reflexology at the open area is available. Shortage of coconut was due to high season and other F&B services, I will rest assure you it will not happen again in the resort.

As for the Nongsapura, Batam Jetty services and authority, all registered guests with Batam View Beach Resort will be handle directly by our concierge and we have a very good relationship with all the authority at Nongsapura jetty. All our guest will have express services arrival and departure from the Nongsapura Jetty.

Once again I will rest assure all the comments will be our guidance and I am looking forward to serve you again.

Andy Fong
General Manager
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Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2014

I checked-in on July and everything was nice.

By the time we arrive at Nongsa Ferry Terminal, the immigration process was smoothly done. No line up. Seriously. I saw the other people line up, and we didn't. Nice.

We were fetched up by the Yellow Bus provided by the resort. It looked bright yellow with flowers pattern. Seemed like they were coming from a tropical island. It was around 10 minutes from ferry to hotel.

We stayed in room 426 and the room faced the swimming pool and the sea. The room was large, clean and have balcony. We spent some time there before start exploring the resort.

Due to weekend, many people gathered around by the pool. But they seemed having a good time anyway. We went down to the beach.

The beach was clean, well organized, and many options for us to do. I mean, I was previously confused of what we can do there, as many reviews said "nothing much" "abandoned" blablabla..but it's not! There is banana boat, waterski and wakeboarding (it's quite challenging), canoe and more. So we took banana boat. SOOOO FUN! We sunbathe in the beach after that and thank God as they sell ice cream and softdrink in the seasports area so we didn't have to get thirsty to dead. It's cheap anyway.

We go around the resort and so many things to take picture. Seriously. Once we get exhausted we can just sit back, relax on the bench with the blue ocean down there, and some people jogged around passed by.


There were a group of turkey and they were so cute. We passed the tennis and basketball court (they have it!!!!) and we found some greenery..and you know what, it was herbs and spice garden. Many things new we found there. It was like mini garden and many kind of plants I don't have any idea about before was there. I mean, like ginger, lime and many other. Thank God as there is explanation in every plant so it's easier for us.


We had dinner there and the seafood was oishii desu :) and it's by the sea! I mean, we had plates of seafood (and sure vegetables) and we had it in a by-the-sea restaurant. Perfect!

We get back to the hotel by buggy. By the time we arrive we saw the live band performance at the lobby. They sang many different songs. They sang Mandarin pop, Korean, English (of course), Indonesian and (I think) some Indonesian folk songs (the music was good. Trust me!) The band invited the guests to sing together. Sadly, they took a break. All right, we have to wait, I talked to myself. But, there was another show which was a magic show. All right, it turned fun again :) 45 minutes show and sooo interactive (I keep wondering all night long how he did it though)

On the next morning we jogged around the resort. From spicy garden, passed through the path near the pool, went down to the beach, passed through the villas (there was a shortcut and the villa was unique!), downstairs to the Kelong and get back to the hotel.

Overall, it was a quite nice and relaxing (and FUN for sure) to stay at Batam View Beach Resort. We'll definitely come back.


Another thing, the staffs are nice and friendly :)

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review, September 7, 2014
Thank you for choosing Batam View Beach Resort as your holiday destination. Your kind words and thoughts really inspire our team morale and spirit. We will certainly work harder to serve guest better. thanks Anddy Fong
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Pulau Penang, Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

Great island south of Singapore, is only 30 minute ferry ride across to the archipelago of Indonesia. There are 2 international standard golf course next to Batam View Beach Resort @ Nongsa Batam. Excellent beaches and surrounding with green. The people here in Batam very polite, respectful and helpful. Seafood, alcohol, tobacco and SPA reasonable in price. Lots to shop especially cloths, batik, groceries, handphones, etc....Most hotels and resort have their own Spa. Batam Island is a destination for couple, group outing and family vacation. Many choice of green field for golfers. Watersports or seasport is an in thing now especially for weekend. Few places of interest, more for beaches, seafood and cheap boost.

Room Tip: Villas by the sea.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
1 review
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 5, 2014

04-06 July 2014
Very friendly, helpful and well manner staffs from the resort. They provide free buggy service to bring you to the Kelong seafood restaurant w/o any charges.
WIFI services are abit disappointed cause there is no WIFI connection for the room. Slow and weak WIFI signal at the lobby, lounge, coffee house. Batam View Beach Resort should upgrade the internet services to each room to let the guests get connect.
Not much dissatisfaction fr me
I will be back to this resort again if I come to Batam, Indonesia

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review, July 9, 2014
Hi Joan,

Greetings from Batam View Beach Resort and thank you for posting your review on your recent stay with us. I am glad that you have compliments our team members and services. As you know, we have the LAN line (internet) in all our guestrooms and we are in the midst of installing the WIFI to enhance our services. I have taken note the slow speed of our WIFI in the lobby area and our IT team is looking into this issue right now.

Once again thank you for staying with us and I hope to welcome you again at Batam View Beach Resort.

ANDY
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Batam View Beach Resort

Address: Jalan Hang Lekir, Nongsa, Nongsa, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Batam View Beach Resort 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
Built exclusively atop a hill with private beach, Batam View Beach Resort is a talking point among holidaymakers looking for a getaway that blends modern amenities with nature. It is an oasis of calm, ideal for relaxing, yet complete with indoor and outdoor facilities to enjoy the sun, sea and sand. The resort is an ideal venue for holidaymakers and for corporate meetings, functions and training, with its comprehensive facilities, including wireless Internet access. ... more   less 
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Also Known As:
Batam View Beach Hotel Batam
Batam View Beach Resort Nongsa

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