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“Excellent Hotel, Lousy Beach.” 3 of 5 stars
Review of Batam View Beach Resort

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Batam View Beach Resort
3.5 of 5 Hotel   |   Jalan Hang Lekir, Nongsa, Nongsa, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #4 of 5 Hotels in Nongsa
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Hotel, Lousy Beach.”
3 of 5 stars Reviewed March 20, 2008

We took a 3D/2N package which include, 2-way ferry & land transfer, Deluxe Category (Seaview) room & daily International buffet Breakfast.
Upon arrival, the hotel indeed looks very run-down on the exterior which was what we had expected already with some of the reviews here. When we entered however the lobby looks a lot better and suprising the lobby is quite big for a not too big hotel like this. Staffs are very polite & friendly though they can't really speak good english. While the staffs process our checking-in, we were immediately greeted with a welcome drink (syrup soda) in a very nice cocktail glass. The check in was very smooth and efficient.

For the price that we are paying I would say the room is pretty impressive, the carpeted room was spacious, very clean tidied, include a small balcony (with some big potted plants and probably a size enough to put a small couch), sofa couch, working desk, tea-making facilities & fridge, cupboard was big. Bathroom was clean & dry with bathtub, include 2 bath towels & 2 face towels, even disposable toothpastes and brushes were provided. Room is cleaned everyday with new towels and toiletries replenished while we were out. Though the balcony was ok, the sea view was not impressive and further our balcony overlook a super run-down tennis/basketball court which further spoilt the window view.

Enviroment was peaceful, the spa was fully booked even until the day we would leave which was what we had expected too. The pool was quite small. Hotel staffs were very helpful in arranging for us transport trip down to batam town.There were only 2 restaurants mainly the buffet in the hotel itself and the kelong seafood which is nearer to the beach. Breakfast was good in the hotel buffet cafe, kelong seafood was so-so (wasn't really that fresh, taste is alright) and they don't seem to have all in the menu. We wanted to ordered 4 crabs but they said they were only left with 2 small ones, (but there were only 3 or 4 tables were occupied when we arrived there at 6+p.m).

Quite disappointing for people like us who were looking forward to some beach activites. Though it was supposed to be a beach resort, beach was undesirable, no snorkelling as water was too dirty with a lot of black oil & weeds floating around which I doubt anyone would ever want to dip in the water, the seasport centre was deserted. We waited for a long time before help came. We did canoe and jet ski though. The whole afternoon we were there there were less than 10 ppl who is using the beach facilities my god though i think the hotel is quite fully booked. Highly not recommended if you are even looking for an average beach.

But overall a good place to relax if you are not using the beach.

  • Liked — services and cleanliness
  • Disliked — none
  • Stayed December 2007, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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223 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
singapore
1 review
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 9, 2008

We stayed at Batam View 01.03.2008 till 03.03.2008.
Batam View is rather nice , clean toilets and clean bedsheets.
The room however is not that too a cosy for couples.Just straight forward bed and dresser .
The staff are friendly but rather impersonal.They look kinda alarm when asked.
Breakfast pretty standard.
Lots of activities in the resort , KTV , Club , indoor pool table , swimming pool.
The beach is not as clean or clear as the ones in Bintan .
The lobby lounge male singer is good.
Kelong seafood rest. is cheap. We had 8-course dinner for only 20sgd, crabs, prawns , fish , chicken included.
The massage is so-so.
I do not mind going to Batam View again but I would rather try other resorts in Batam.

Stayed March 2008
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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 15, 2007

IFor a person who usually travel with aged parents and a toddler, cleanliness and amenities are my utmost priority. Although this time round my travelling to Batam is solely for a 2D/1N Golf Getaway trip, I still have the same demands where accomodation is concerned.

It was my first trip to Batam and indeed I was pleased with my stay in BVBR. The check-in was very smooth and the hotel handled our golf bags instead of having us to lug it up to our room. Even when we decided to bring the bags up at night to prepare for the next game, the bell boy did it in a jiffy. The staff were very kind and attended to all our request promptly and get our transportation for all our transfers without delay.

The room and bathroom were very clean, the seaview was gorgeous. The breakfast in the morning was good, too! Had a while to look about within the premise and I was pleased with what I saw. The pool is very clean (I mean, I've been to hotels where the water is just stagnant and murky, yucks!), the kids section was done up nicely with IKEA kids furnishing and there were 3 huge cages with a parrot each.

The accomodation is fantastic, food is good. There's a spa there b ut I didn't have the time to check it out myself. The price list showed that the a la carte spa services are reasonably priced.

Just a little minus is that the place is too far from the centres such as Jodoh and Nagoya. A taxi trip down costs $15 but we took the $30 to and fro trip for 3 hrs booking so we could travel around the town area. It took us 40 mins to get to the Mega Mall from the hotel.

However, if the town doesn't fancy you and your objective is just a pleasant family getaway and golf, this place is great. I see many young people, kids and the elderly as well.

I will certainly bring my kids there, on my next trip.

  • Liked — clean room
  • Disliked — far from shopping mall
  • Stayed December 2007, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2007

My first visit to Batam... pp asked me why not go to Bintan instead??? its much nicer, better etc etc... well, i've been to Bintan and the hotel stay in Batam is so much cheaper... so i decided to give it a shot... I didnt regret any one bit about the decision...

I booked the 1 bedroom Villa stay using the hotel website... and made some calls to the toll free line to Batam... a very friendly staff, Artas, attended to my reservations... first impression is already very very good...

$300 for a 3D2N stay at the 1 bedroom villa, with 2 breakfast, 1 lunch and 1 dinner provided... includes ferry tics and transfers... the price is hard to beat...

Day 1:-
Monsoon season and was drizzling and raining for the past few days... after checking in, we took our buffet lunch at the coffee house in the hotel and went to our lovely villa... the view is breathtaking!!! we're right at the edge of the water... and the room is so spacious... fantastic!!!

We called the activities hotline to check whether there's any activities we can do on a rainy day... the sea sports were out of question, so we booked a cab to Nagoya Hill shopping mall... after shopping for 3 hours, we came back to the resort for a spa aromatic massage... all of us opted for the hot stones massage... it was totally soothing and very relaxing... thumbs up!!!

Day 2:-
Lucky us!!! Weather was fair and clear today!!! After breakfast we walk straight to the beach area... first activity- canoe... i'm really not tat much of a sporty person... so i wasnt comfortable in the canoe at all... every minute i'm afraid tat may fall into the water... in the end my hubby did most of the rowing... i just sat there with the oar... hahaha...

next up- Banana boat... VERY RECOMMENDED ACTIVITY... the ride was really fast and exciting... we could choose from 2 options... either normal or extreme... extreme means they'll flip the banana boat over and land everyone in the water... hahaha... sorry but we're not the adventurous ones... we prefer to stay dry... heehee...

one down side about the beach is that there're some black oil on the beach... all 4 of us stepped on at least a bit of it and its difficult to wash off... i really suggest that Batam clean up their waters to attract more pp to their island...

Our lunch was at their coffee house again but this time we decided to order from their ala carte menu... VERY RECOMMENDED dish is their mee goreng... its SUPERB... the best mee goreng i've ever tasted... you cant go wrong with that... fresh fish, fresh prawns, the noodles are moist and really very tasty... i give it full marks...

after lunch, we went for the river cruise... frankly speaking, it was the most boring part of our day... there's really nothing much to see except for mangroves and pp digging sand... you'll probably wanna give it a miss...

Dinner was at the Kelong restaurant... the set meal comprises of tom yum soup, garlic chicken, fried calamari, mixed veg, sweet sour fish, black pepper crab and fresh fruits... I was abit disappointed with the dishes... the soup was not up to standard, the chicken was too dry, the crabs were too oily... but the calamari, fish and veg were very tasty... overall a pass for the dinner...

Day 3:-
After breakfast we took a walk round the resort once again and took more photos... but after a while it started to drizzle again and we had to go back to our villa...

All in all, the service at the resort is excellent... smiles all around... villa was perfect... spa was great.... standard of food at the coffee house was high... i'll definitely go back again... but perhaps not during the rainy season...

  • Liked — Spacious Villa and Fabulous View
  • Disliked — Nothing!!!
  • Stayed December 2007, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 11, 2007

I went to Batam View resort with my wife and 2 kids and a couple with 2 kids. It was a relaxing experience in this resort. The exterior looks old but once you enter the resort, it was completely different. Big comfy chair and cooling lobby. The room is nice and cosy and the bed is comfortable. Hotel staff polite and helpful. Pool is a bit small but still ok. Go on a weekday if you wish to have some quiet moment at the beach or anywhere in the hotel as it's a bit too crowded over the weekend.

We opt for a full board package which consists of breakfast and lunch at the Wangi Melati Coffee House and a seafood dinner at their Kelong Seafood Restaurant. The food was ok. If you are heading down to the Kelong seafood, check with the counter staff to arrange a buggy to send you down. The trip to Kelong from hotel is 230m away.

Overall a great experience if you wish to have a relaxing time.

  • Liked — Room
  • Stayed November 2007, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 10, 2007

We spent the weekend - Saturday to Monday - at the Batam View Beach Resort. We took up the one bedroom villa. The villa that we got was the first one off main beach area and right opposite the beach loos! Not a good location for a 696-Singapore- dollar-for- two- nights stay (about 350 Singapore dollars per night with breakfast). The villa is a single bedroom wooden cottage right over the water. There is a smallish kitchen counter with a gas hob but no cooking utensils were provided. The commode flush did not work well which was a bit inconvenient with three adults and a child. The glasses provided smelt of pesticide and we did not use them as we were with a young child. I thought the hotel could have been a bit more generous with the tea and coffee sachets and the sugar - they provided exactly two- really budget for a non-budget price. The overall feel of the hotel is three star.

There was a children’s playground area was ok. The coffee shop buffet was reasonable but a bit restricted for vegetarians. Try the fried banana with ice cream dessert – that’s nice. We did not try the sea food restaurant.

The spa was strictly so-so – I had the head, neck and shoulder massage – which was mostly a back massage (??) and ended up with a sore back the next morning.

The beach was extremely noisy until Sunday evening with loudspeakers playing music all the time even through the Sunday afternoon. Some companies had their retreats here so there were additional loudspeakers to conduct staff games through the day. Not what we wanted when we chose a weekend retreat.

Service was overall reasonable - I kind of expected at least this level of service for the price so am not going to say that it was really good. However, the popcorn people refused to make fresh popcorn until the existing popcorn packs were over which I thought was poor customer service as they could very easily have made some fresh pop corn. And this was despite telling them that the popcorn was for a young child.

I would recommend the Banyu Biru Villas at Bintan instead of this hotel where we actually get a two bedroom villa (two storeys) for about the same cost with an altogether better weekend experience.

To note:
If payment is by credit card the hotel will convert the singapore dollar rates to Indonesian rupiah which in turn will be reconverted into home currency by the credit card company so we end up losing twice on the exchange rates.

  • Liked — Nothing really
  • Disliked — Expected better quality for the price
  • Stayed September 2007, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sin
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2007

i n my wife book a delux seaview room for a nite on 16th july 2007. On arriving we were impressed on what we saw at the lobby clean n spacious. the lounge area were impressive with comfortable sofa around it.
the room which we stay in were relatively big with a good seaview n a tabletop in it for me to do my work. wat impressed me is that they actually provided free intenet access in the hotel room(just ask for a lan cable from the reception in the lobby) usually other hotel charged.
the food they served in the restaurant is quite good n the price is quite reaonable.
As for the pool i prefer it to b bigger will be better
overall the atmosphere is good n a good place for relaxation n would defintely recommended my friends there.
if times permit i would defintely like to try the villa there. it have a tremendous view directly facing the sea.
for those who have not been there BATAM VIEW RESORT is a good place to try in batam.

  • Liked — the view
  • Disliked — nothing
  • Stayed July 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Batam View Beach Resort

Address: Jalan Hang Lekir, Nongsa, Nongsa, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Batam View Beach Resort 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
Built exclusively atop a hill with private beach, Batam View Beach Resort is a talking point among holidaymakers looking for a getaway that blends modern amenities with nature. It is an oasis of calm, ideal for relaxing, yet complete with indoor and outdoor facilities to enjoy the sun, sea and sand. The resort is an ideal venue for holidaymakers and for corporate meetings, functions and training, with its comprehensive facilities, including wireless Internet access. ... more   less 
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Also Known As:
Batam View Beach Hotel Batam
Batam View Beach Resort Nongsa

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