In a span of less than 12 months, I had been back to Montigo Resorts for my third visit! I was there with my company on a 2D/1N offsite retreat.
I was quite surprised when the Guest Recognition Manager, Ms. Gig, still recognized me and remembered I last visited the resort with my two children.
When I reached the villa that I shared with my other 3 colleagues, I was delighted to find a handwritten card, attention to me, welcoming me back to the resort. And I noticed the fruit basket in my villa was filled with more variety of fruits compared to the other villas that were occupied by some of my other colleagues.
It was a small gesture from the resort, but I made me feel good as a returning guest.
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- Also Known As:
- Montigo Resorts Nongsa Batam