Before going here, I researched and planned the itinerary. I went there for a night stay with my family. We wanted a relaxing luxurious stay. The resort's nearest ferry terminal is Nongsa Ferry terminal which is 5 minutes away from the resort. The resort provides complimentary land transfer to and fro Nongsa ferry terminal. After booking, email them with your confirmation number or confirmation slip to book the complimentary land transfer.
Through research, I realized that the resort provides a complimentary trip to Nagoya Shopping Centre. It is about 45 minutes away from the resort. There are not much activities or shops around the resort; therefore it's great to grab this complimentary transportation. Departs at 10am from resort and picks the guest up at 4pm from the shopping centre. We made a reservation with Spa Secret (located opposite Nagoya shopping centre). There are many spas and massage salons located around the shopping centre. Quite a handful of eateries located in the shopping centre (AnW, JCO, Ayam Penyet Ria, Pizza Hut and more). However, shopping would not be advisable as shops are priced in SG dollars and some are more expensive than what we can get in Singapore.
To catch the free shuttle service and have an early spa, we came to the resort way before check in time. Thankfully, we were given an early check in as our villa was ready. We refreshed ourselves and left our baggage in our villa. The villa is simply awesome. It is still new but there were some stains on floors. We didn't bother about it as the floor was smooth and clean despite the stained look. Most of the equipment and the resort are in white; therefore it may have been difficult to maintain the pure white look. We felt that the pool contained too much of chlorine. Kitchenette was clean and well equipped. We could have cooked small dishes if we brought condiments from home. In-room dining lacked of variety but the food ordered was good. Wii gaming was provided in the resort as well but only one game was given.
The bathtub in the master bedroom was stained but the rest of the toilet amenities were great. Their toiletries were good. They had a very good aroma and it added on to the resort theme. The whole villa was designed in the 'resort' theme. It gave us a relaxing atmosphere. There are 3 toilets and 3 TVs in each villa, which means that you don't have to watch the same thing as the rest or queue for the toilet. The villa has 3 stories, so do prepare yourself to climb up and down. The beds were VERY comfortable and the rooms had a great view. It was awesome to look out at the sun rising or setting. I suggest the hotel should place a mirror in the rooms so it would be easier to dress up instead of visiting the toilet to do so. If someone is using the toilet, the other person may not be able to use the mirrors in the guest room. Rooms have insect repellent as insects tend to easily enter the resort. Try not to place your food in the open. The rooftop terrace was too hot in the morning but excellent in the night. Great for friends to hangout and have drinks.
The resort is big; therefore buggy service may be needed to move from one place to another. We could request for buggy service from the room and they'll arrive outside the villa to bring us around. However, buggy services may be delayed during check-in, check-out and breakfast timing as they experience peak hours. It's advisable to call in earlier if you need a buggy during those hours. We almost waited 20 minutes for the buggy which caused us a delay in reaching our terminal while checking out.
Overall, a night was not enough for us. We had no heart to leave while checking out. 2 nights would have been perfect. The staffs are very polite and patient in handling the guest. They are always smiling and assisting the guest. Even the staffs who attended the calls from the room’s phone were friendly and patient. We were lucky that the second public pool was in operation and they were having sundown party at the pool and bar during the weekends. Email the resort if you have any queries as they are prompt and efficient in replying. Besides the delay in buggy’s arrival, I did not experience any negative feedback from this resort. It was a great stay for the value I paid. Since it’s only 30 minutes away from Tanah Merah terminal, I would say that this paradise is closest to what we have.
PS: Resort is still under construction. You may experience some fall backs, but it didn’t bother us as the service and resort was impeccable for the cash we paid.
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- Also Known As:
- Montigo Resorts Nongsa Batam