What an amazing place. Just what Batam needed to compete with the overpriced and complacency of nearby Bintan Resorts.
The villas are beautifully decorated, fully equipped with all mod cons. If you want a quick and easy luxury get away from Singapore then this is the place for you. You could easily spend an entire weekend just relaxing in the Villa with it’s private pool and roof top sun deck.
All the staff were exteemly helpful and friendly, nothing was too much trouble.
The main restaurant served quality food all day and at reasonable prices. 3 courses for 2 people with soft drinks came to around 50SGD. They also had a gret kids menu.
Nasi Goreng was outstanding as was the ceaser salad
It’s early days for Montigo and the resort is not fuly open yet. There is construction continuing on the 2nd half of the resort so some people may have some complaints about that, but it didn’t affect our stay at all as it is quite self contained at the other end of the site.
The kids play centre is fantastic with lots of different things to keep the little ones entertained. The staff were again very friendly and engaged the kids throughout.
This place is already excellent but still has some opportunities for improvement. If they can iron out these snags then they will take it to the next level:
*when we arrived at the ferry terminal there was no one obvious there from Montigo to greet us. We eventually found the representative but it would help if they had Montigo clearly on their uniform and were holding up a sign
*There were no sun loungers or outdoor furniture next to the Villa Pool. It would be nice just to have a couple of comfy sun beds.
*Upon check in, the receptionist told us that there were a selection of Nintendo Wii games available. Our daughter was very excited about this. But we tried a few times during the weekend to get some games but they were all unavailable. Maybe a system where guests keep the games for a max of 24hrs and a waiting list for specific games would help satisfied more guests.
*the only glasses in the villa were wine glasses, it would be good to have some tumbler type glasses for drinks
· The resort would benefit from having an onsite grocery store to pick up some basic ingredients. There is a fantastic kitchen in the Villa but unless you head out of the resort to pick up provisions, you will not be able to use it
· Having the pool in the villa was amazing but we got the feeling that it wasn’t cleaned as often as it should be. If you build a resort with a 100+ villas with a 100+ pools, you need to have a cleaning and maintenance programme in place to support it.
- Also Known As:
- Montigo Resorts Nongsa Batam
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