Pro: We had a great get away. The site is gorgeous. The villas is huge. The private pools are fun. The spa is well laid out and the massage was fantastic. Spa has a small library you can borrow from. Front desk has some DVDs too. The villa has Wii to keep the younger ones occupied. The place is 5 min drive from the ferry terminal. Beds were clean and comfortable. The roof top terrace of each villa has phenomenal views.
Con: The service is super slow (so I ordered ice and I am back home and still no ice !). That said the service folks are friendly and the cook even rustled up a special veggie dish for us.
There is construction going on on both sides of the property so make sure you ask for a room where you are not looking at the construction. Also being surrounded by greenery etc there are some ants around only on the ground floor but not enough to be a nuisance. The fridge could be more cold. The bathroom door can creak very loudly. If you are taking kids remember to take pool toys because they don't have any. The roof top sitting mats were all wet and so even on a sunny day we had to wait very long to be able to use them. The steps inside get rain water and so be super careful as to not slip.
Bottom line: As the title said, the place is a work in progress. Once the kids club and the new beach club opens it is going to be a fantastic place. Hopefully the service speed will also be faster by then. Overall I would recommend it provided you are not super fussy.
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- Also Known As:
- Montigo Resorts Nongsa Batam