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“Average and not worth the money!” 2 of 5 stars
Review of Nongsa Point Marina & Resort

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Nongsa Point Marina & Resort
4.0 of 5 Hotel   |   Jalan Hang Lekiu, Nongsa, Riau Islands Province, Indonesia   |  
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Ranked #3 of 5 Hotels in Nongsa
Bath, United Kingdom
Top Contributor
52 reviews 52 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
“Average and not worth the money!”
2 of 5 stars Reviewed December 29, 2012

We ended up at this hotel as we originally went to Batam View Beach Resort and left within 2 hours due to half of it being shut for renovation.

We got a suite at this hotel and yes, the room was very nice.

But the staff and food were very bad.

Caesar Salad with tuna and some oily dressing which they thought normal. Took 2 attempts and then we cancelled it and then they bought a 3rd with chicken & tuna anyway which went straight back.

Food generally was very bland and for some reason they think a pina colada is malibu & pineapple juice!

Also, their pool is not very clean.

I would never go back and Batam is somewhere I would definitely never go back to! Horrible place!

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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114 reviews from our community

Traveler rating
    19
    51
    24
    8
    12
See reviews for
27
33
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 27, 2012 via mobile

This resort is pretty, the idea of u sitting at the balcony at night smoking and listening to night music. I like it, but not the location though. It's too far from everything at all, not for those who love to shop. So beside staying at the resort, yes, that's about it. It's for those who would want to relax to ease their mind yes.. Food at the hotel is expensive 30$ for soto ayam and ayam penyet I have no choice cause there no shop anywhere outside. But still, service is good, breakfast is good and room is pretty.
Will stay here again to relax some time soon.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
56 reviews 56 reviews
43 hotel reviews
Reviews in 36 cities Reviews in 36 cities
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed November 4, 2012

We booked through Agoda for Turi Beach. End up at Nongsa Point because Turi was overbooked and transfered us to 2 villas here. We were SHORT-CHANGED.
The villas were far apart from each other, and far from the hotel lobby too. We had to call for transport and it took us 15 min sometimes.
Villas were in horrible stage. Floors were filled with leaves. Balcony door is unlockable Toilet door cannot be closed as the lock is also spoilt. One villa's toilet flush and water heater are not working, towel rack came loose and crashed onto the floor. Bed is dusty, with stains, and smelt like dirty old shoes.
All in all it was a terrible stay. Looked like villas have not been used for ages. Design was also very outdated, and spiral staircase was dangerous for the kids.
Will NEVER NEVER visit this hotel nor Turi Beach again.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 23, 2012

I was eager to set foot on dry land and sleep in a bed. The rate for people with boats in the Marina is less than half the advertised rate which is good because even that rate is very high for what it is. The cleanliness level is on par with about a $20-$40SG a night Indonesian hotel. It didn't shock me but I would seriously recommend being careful here. Towels were stained, sheets were stained, pillows on the chairs were badly stained. No lock on the sliding deck doors, the safe was broken... dirty bathroom tiles, still shavings around the sink from the last occupant.

The staff are lovely and attentive and the sitting areas in the lower lobby are comfortable when no one is smoking (which is hard to coordinate). Even though I was really careful I got Bali Belly here so I'd steer clear of fruit, salads and only drink bottled water. Don't brush teeth in tap water etc.

Room Tip: Rooms overlooking the pool get early morning noise from staff shouting at each other. Rooms overlook...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 22, 2012 via mobile

Paid more than SGD200 for a seafacing room but was disappointed. Bathroom with previous occupant's hair still can been seen on the drainage area despite spending my second night in the same room. Buffet breakfast was nothing to shout about and spend more time chasing away swarm of houseflies rather than enjoying my breakfast! Can't they do something about the houseflies problem?

Stayed August 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
136 reviews 136 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed August 12, 2012

At first glance, Nongsa Point looks magnificent. Nestled in a bay, the chalets line the hill side overlooking the marina and sea. The reception and lounge is pristine white. Then, you notice the flies around the restaurant. The beef rendang is delicious though. Service is slow but friendly.

We took the 3-room chalet for $300. The surroundings are clean and there are many monkeys roaming around, which could be a plus/minus for some. The place has a working kitchen, with pots, pans, plates etc, but no dish washing liquid. There's also a LCD tv with cable. Each room has an ensuite bathroom and a queen bed. It was clean. Aircon worked, there's hot water. No wifi.

The decor is quite tired, with furniture and paintings from the 70s or 80s. The towel rack in one bathroom was broken, and the shower head was placed too low. The bed is firm but the pillow is very thin, so bring your own pillows if you need support. What worried me was I could not lock the balcony door in the bedroom but it seemed pretty safe.

Breakfast is ok, with servings of tropical fruit, rice, noodles, bread, hot dog sausages, hash browns and fried chicken wings. But with the flies around, I only ate from the egg station.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
58 reviews 58 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed July 15, 2012 via mobile

Private = yes
Service = poor
Foods = need to improve
Guest & public relation= go for courses !
Aircon = Replacement needed
Overall = not value for $
Revisit = unlikely.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nongsa Point Marina & Resort

Address: Jalan Hang Lekiu, Nongsa, Riau Islands Province, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nongsa Point Marina & Resort 4*
Number of rooms: 29
Official Description (provided by the hotel):
Nongsa Point Marina & Resort,Where The City Ends And Relaxation Begins.A yachting gateway to the Riau Islands, Nongsa Point Marina is a premier resort with international marina facilities and residential properties. Built around a natural cove on Batam Island, Indonesia, it is truly a unique waterfront destination offering a haven of peace and tranquility. Pampering to those looking for a privileged lifestyle and impressive berthing facilities for boat owners. A Mediterranean Beauty by the SeaWith a Mediterranean touch, Nongsa Point Marina and Resort offers accommodation choices of hotel rooms and chalets overlooking the marina, the ocean, and the surrounding golf course. Each guest room is equipped with modern amenities for a comfortable stay.Nongsa Point Marina is an ideal home away from home on Batam Island, Indonesia with resort facilities like sail and power boat charters, fishing, private beach, and more. Enjoy a rich selection of services for the most relaxing, worry-free vacation. ... more   less 
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Also Known As:
Nongsa Point Marina And Resort
Nongsa Point Marina Hotel Batam
Nongsa Point Marina & Resort Batam

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