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“Terrible Villa!! Will NEVER visit again!!” 1 of 5 stars
Review of Nongsa Point Marina & Resort

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Nongsa Point Marina & Resort
4.0 of 5 Hotel   |   Jalan Hang Lekiu, Nongsa, Riau Islands Province, Indonesia   |  
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S$108 (SGD)
Ranked #3 of 5 Hotels in Nongsa
Singapore
Top Contributor
62 reviews 62 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
77 helpful votes 77 helpful votes
“Terrible Villa!! Will NEVER visit again!!”
1 of 5 stars Reviewed November 4, 2012

We booked through Agoda for Turi Beach. End up at Nongsa Point because Turi was overbooked and transfered us to 2 villas here. We were SHORT-CHANGED.
The villas were far apart from each other, and far from the hotel lobby too. We had to call for transport and it took us 15 min sometimes.
Villas were in horrible stage. Floors were filled with leaves. Balcony door is unlockable Toilet door cannot be closed as the lock is also spoilt. One villa's toilet flush and water heater are not working, towel rack came loose and crashed onto the floor. Bed is dusty, with stains, and smelt like dirty old shoes.
All in all it was a terrible stay. Looked like villas have not been used for ages. Design was also very outdated, and spiral staircase was dangerous for the kids.
Will NEVER NEVER visit this hotel nor Turi Beach again.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    29
    73
    37
    11
    13
See reviews for
46
50
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Santa Monica, California
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 23, 2012

I was eager to set foot on dry land and sleep in a bed. The rate for people with boats in the Marina is less than half the advertised rate which is good because even that rate is very high for what it is. The cleanliness level is on par with about a $20-$40SG a night Indonesian hotel. It didn't shock me but I would seriously recommend being careful here. Towels were stained, sheets were stained, pillows on the chairs were badly stained. No lock on the sliding deck doors, the safe was broken... dirty bathroom tiles, still shavings around the sink from the last occupant.

The staff are lovely and attentive and the sitting areas in the lower lobby are comfortable when no one is smoking (which is hard to coordinate). Even though I was really careful I got Bali Belly here so I'd steer clear of fruit, salads and only drink bottled water. Don't brush teeth in tap water etc.

Room Tip: Rooms overlooking the pool get early morning noise from staff shouting at each other. Rooms overlook...
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 22, 2012 via mobile

Paid more than SGD200 for a seafacing room but was disappointed. Bathroom with previous occupant's hair still can been seen on the drainage area despite spending my second night in the same room. Buffet breakfast was nothing to shout about and spend more time chasing away swarm of houseflies rather than enjoying my breakfast! Can't they do something about the houseflies problem?

Stayed August 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
146 reviews 146 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed August 12, 2012

At first glance, Nongsa Point looks magnificent. Nestled in a bay, the chalets line the hill side overlooking the marina and sea. The reception and lounge is pristine white. Then, you notice the flies around the restaurant. The beef rendang is delicious though. Service is slow but friendly.

We took the 3-room chalet for $300. The surroundings are clean and there are many monkeys roaming around, which could be a plus/minus for some. The place has a working kitchen, with pots, pans, plates etc, but no dish washing liquid. There's also a LCD tv with cable. Each room has an ensuite bathroom and a queen bed. It was clean. Aircon worked, there's hot water. No wifi.

The decor is quite tired, with furniture and paintings from the 70s or 80s. The towel rack in one bathroom was broken, and the shower head was placed too low. The bed is firm but the pillow is very thin, so bring your own pillows if you need support. What worried me was I could not lock the balcony door in the bedroom but it seemed pretty safe.

Breakfast is ok, with servings of tropical fruit, rice, noodles, bread, hot dog sausages, hash browns and fried chicken wings. But with the flies around, I only ate from the egg station.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 15, 2012

Private = yes
Service = poor
Foods = need to improve
Guest & public relation= go for courses !
Aircon = Replacement needed
Overall = not value for $
Revisit = unlikely.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medan, Sumatera Utara, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2012

First impressions of the place was that it was beautiful and clean. With a small marina, the view was gorgeous especially at sunset. The staff was courteous and polite, with one of them even going the extra mile to help us collect our ferry tickets. And they even got us hot water for our cup noodles while we were waiting for the bus, after checking out. However, the place is quite inaccessible. It took a 1hr ride to Nagoya hill via a mini-bus chartered by the front desk and we got back in a cab. Both trips cost us 150k rupiah ($20). We had lunch here as we were hungry, but even our hunger couldn't change the fact that the food was just average and overpriced. You'd be better off getting cup noodles and beer from the minimart. Recommended if you're just planning to laze around and enjoy the serenity. Very quiet resort.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Top Contributor
68 reviews 68 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 7, 2012

Afternoon rains but nice and cozy resort. Cool little marina to walk around and can take the beach route to visit Turi Beach resort next door.

Room Tip: be sure to bring essentials since minimal store available.
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nongsa Point Marina & Resort

Address: Jalan Hang Lekiu, Nongsa, Riau Islands Province, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nongsa Point Marina & Resort 4*
Number of rooms: 29
Official Description (provided by the hotel):
Nongsa Point Marina & Resort,Where The City Ends And Relaxation Begins.A yachting gateway to the Riau Islands, Nongsa Point Marina is a premier resort with international marina facilities and residential properties. Built around a natural cove on Batam Island, Indonesia, it is truly a unique waterfront destination offering a haven of peace and tranquility. Pampering to those looking for a privileged lifestyle and impressive berthing facilities for boat owners. A Mediterranean Beauty by the SeaWith a Mediterranean touch, Nongsa Point Marina and Resort offers accommodation choices of hotel rooms and chalets overlooking the marina, the ocean, and the surrounding golf course. Each guest room is equipped with modern amenities for a comfortable stay.Nongsa Point Marina is an ideal home away from home on Batam Island, Indonesia with resort facilities like sail and power boat charters, fishing, private beach, and more. Enjoy a rich selection of services for the most relaxing, worry-free vacation. ... more   less 
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Also Known As:
Nongsa Point Marina And Resort
Nongsa Point Marina Hotel Batam
Nongsa Point Marina & Resort Batam

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