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“I don't recommend” 2 of 5 stars
Review of Nongsa Village Resort

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Nongsa Village Resort
| Jalan Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia   |  
Hotel amenities
Ranked #5 of 5 Hotels in Nongsa
Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“I don't recommend”
2 of 5 stars Reviewed March 29, 2013

We were there for a work stint and stayed in a 3 room-chalet on the second floor with steep staircase. The floor was dusty and so was the sofa in the living room. We found the pillows underneath the white cases stained and they came in different sizes for the room with the queen size bed. The bath tub had a slab of concrete leaning against the broken part. The whole apartment was infested with lizards and ants. One evening when we were back at the apartment, we were shocked to discover the trash outside the apartment was rummaged, and when we called the receptionist about it we were told it must be the act of the monkeys. She even audaciously asked "Do you want us to clean it up now?" When if not now? At times, there was even no one attending the reception desk that we were forced to walk a distance of about 15 minute just to get to the front desk to make request for things. Maybe the more expensive villas were getting better service, judging from how much nearer they were to the front desk. totally DO NOT recommend the apartments at block A/B/C. The photos and the lobby were utterly deceiving. We stayed for a week before we moved to Batam View Resort Hotel. The room, though smaller, was way cleaner and more comfortable. We needed that badly since we were often tired at the end of a long day at work.

Room Tip: Just avoid the apartment blocks A/B?C etc...
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  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

Traveler rating
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    6
    3
    3
    0
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 30, 2013 via mobile

the best way to get to this resort is via Nongsa Ferry Terminal. do inform the staff of your arrival time as they have free shuttle service. its just a short drive from the terminal.

me and my boyfriend went there for a 2day 1night getaway. they have a nice (and long) jetty that you can chill at. there is a shelter in the middle and at the end, u can see Turi Beach's jetty and a nice view of Singapore. there are monkeys near the jetty so be wary not to show them that u have food with u.

the place is pretty secluded. so it is very quiet. part of the place are residential so u can see a few residents chilling out in the day. just give them a wave and a big smile. they are pretty friendly.

if you want to eat, i suggest u let the reception know before they close for the day. yes there is no 24-hour service there. after office hours, u need to go to the guard house.

the two of us had dinner at Nongsa Marina. we had the reception staff book in advance for us. the price is pretty steep and the food wasnt fantastic. i suggest u go to the nearby seafood that the staff recommend.

we bought some groceries to last the night and morning at Nongsa Marina's mini supermart.

the resort itself is very nice and clean. with the exception of a minor honeybee infestation in the kitchen area. we had no idea where they came from as we had all doors n windows closed.

the bugs didnt bother us so we didnt bother them and they died off eventually.

overall, its a nice place. but i suggest going there as a family to liven things up.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 17, 2012

Lovely timber villas scattered on the hill. Very quiet and more of a getaway for Batam expats and Singaporeans . Most villas are owned actually. You'll need to do a bit of walking to get around. There were no mozzies when we were there but best to prepare just in case. We brought food after reading the reviews but ended up eating most of the time at Turi Beach which is a neighbouring hotel. Food was good but there were flies. You get to use the facilities in Turi and Nongsa Marina which was great. 3 for the price of one so we spent little time at the villa actually. The beach at Turi was the best and you can actually walk from Nongsa Marina to Turi via a path. You can get from one place to another with the hotel transport too. Breakfast was served at Nongsa daily. Lovely place for a few days getaway especially since it is far from the madding crowd.The spa at Turi is a makeshift one at the moment as it is under reno hence the low rating. But the massage was good nonetheless.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 8, 2012

The website should have warned us. So this is my warning to new guests.
There is nowhere to get food, so if you do not have transportation - go somewhere else. We arrived in a taxi (100,000 idr from Batam Centre) and were told to go buy our own groceries and cook in the villa. The nearest supermarket is 9 km away!
You can walk over to Turi Resort for dinner, but it nearly killed my wife walking up and down 3 hills (bridge is still broken) in 32 deg. C - luckily we had a ride back by the friendly staff of Turi Beach. A simple dinner was 800,000 idr for 5 adults. (in a food court Golden Land in Batam we paid 350,000 idr for an excellent sea food meal for 5)
The surroundings are nice, villas have everything, are clean, everything works - except cleaning - and drinking water was not supplied on a daily basis (normally you get one bottle a day), so better bring a lot.
You feel like this is the end of the world - we literally did not see anyone, but a few squirrels and sparrows. Bring your children or grandchildren to give the place a bit of life.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 20, 2012 via mobile

A right hotel for weekend getaway stay. Excellent staff service & cleanliness if the hotel make me feel comfortable & relax.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 25, 2012

the first impression to this place made me feel angry. the receptionist "lady" who answered my call made me angry (It was on 22nd Jan 2012 at 16.15). what kind an attitude to customer, she was not very friendly and so emotionally answering my question (i booked already the villa). I just thought that she just got on her "period" ...how come the management didn't train their crew....huh!

Because of i already booked this place, i just went there. The villa is nice and peaceful and very quite. I and my family could enjoy the swimming pool, like our own swimming pool and also the beach.

the beach is not so clean, there are spoiled oil or fuel, so i decided not to swim in the beach instead of swimming and got the spoiled oil attached to our body. but you can see many shells and small crab, and also sea weed. the fish jetty is quite nice, we could see the fish and fishing.

Quite dissapointed to the bridge that connected to Turi Beach, the bridge was broken so we couldn't go to Turi beach from Nongsa village beach. In their webiste, nongsa village sister is nongsa marina point and turi beach and mentioning we can use the facilities(swimming pool, gym, sport,etc) in both places but you must pay. It's not free!!!....

Room Tip: ask for the room nearby swimming pool and beach.
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  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2011

I went there with my family members, 6 adults. Ours is a double story villa and there is 3 bedrooms. There is also a kitchen which is suitable for us as my mum will cook our breakfast and dinner. There is no restaurant nearby so you have to either take the transport to the town to eat or buy ingredients from the hypermarket and cook yourself. Our villa is 5 minutes walking distance to the beach and swimming pool. You can also see the monkeys hanging out the area so it is a good time to get in touch with mother nature.

Room Tip: Request for the villa that is nearer to the swimming pool or beach
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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nongsa Village Resort

Address: | Jalan Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Nongsa
Price Range (Based on Average Rates): $
Number of rooms: 100
Reservation Options:
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Also Known As:
Nongsa Village Hotel Batam
Nongsa Village Resort Batam

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