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“Great hotel for a getaway” 5 of 5 stars
Review of HARRIS Resort Batam Waterfront

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HARRIS Resort Batam Waterfront
3.5 of 5 Resort   |   Jl. KH. Ahmad Dahlan | Marina Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia   |  
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Hotel amenities
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20% off room rate
Ranked #1 of 4 Hotels in Sekupang
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 31 helpful votes
“Great hotel for a getaway”
5 of 5 stars Reviewed April 13, 2014

Excellence in all ways.
Really enjoy the trip with my wife. Celebrated her birthday and thanks for the preparation they did for the room. Definitely will return for the enjoyment again. Thanks Harris great job. Keep it up.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review, April 27, 2014
Dear Harris Fan Seatears,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for taking the time to share your so positive comments with us and many other travelers about your stay and your great time spent here.

We are delighted that you enjoyed the atmosphere and all arrangements for celebrations along with our Harris Players that prepared your room.

On behalf of all the HARRIS Players I would like to thank you for choosing our Resort for your relaxation and holidays and we are looking forward to having you with us again in the near future.

HARRISly yours


Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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969 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Vietnamese first
  • Any
English first
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 7, 2014

i visited harris resort waterfront again, my last visit was in 2012. in past 2 years i had always stayed at harris at batam centre, however because it was our wedding anniversary, we decided to pick somewhere quieter and more private. :)

we were placed in the new wing, which i was quite appreciative of, since I have never been in the new wing.

the room was okay when we arrived, all clean, but the aircon took a while to get cold (and even then the remote was already showing 18deg), at least 2-3hrs. the sheets made me itch, i'm not sure why, could this be the policy of only changing sheets every 2 days? i trust that i would be given fresh sheets since i was a new guest in the room right?

anyway. the staff at harris are as usual, extremely friendly and courteous, answered all our questions professionally and pleasantly. we had our favourite wood oven baked pizzas again!

great amenities, a bit sad that the spa was undergoing upgrading works but otherwise everything was great to a T! we also enjoyed the breakfast spread, it was a little more than we remember it to be, and my husband is also surprised by the wide breakfast spread. :)

kudos to Harris! just address the issue of cleanliness and aircon and i'll surely be back for more. :)

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review, April 8, 2014
Dear Harris Fan Rruzanna,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for taking the time to share your holiday experience with us and many other travelers.

We would like to thank you for always choosing HARRIS hotels for your relaxation and holidays and rest assured that we have taken note of all your comments to be discussed upon in order to improve our services.
Please allow me to clarify that by no means the two day policy you mention does not apply for new arrival rooms. Every arrival receives clean amenities and the two days policy applies for longer stay periods.

Thank you for the nice words for our friendly staff and the pleasant surprise on our breakfast buffet spread. Our Pizzas is a must and we are proud to have them as our signature dish.

On Behalf of all the Harris Players thank you once again and we look forward to having you with us in the near future.

HARRISly yours


Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yanbu al-sinaiyah
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 5, 2014

Great comfortable clean room in the new building. Great view. But using singapore price. The breakfast was excellent. So friendly and helpful staff. Many activities to do. Unfortunately, we need to attend the the kid in the kid's club, it is not like day care. Shuttle to Nagoya hill is not free, but better than taxi. Far from anywhere, you should be prepared before you come here, to buy expensive food, or to bring your own. If you want inclusive deal, book from their website and get a package. If you come from Singapore, choose Waterfront port, located in front of the hotel.

Room Tip: Choose the new building if you like modern style, but no bath tub.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review, April 9, 2014
Dear HARRIS Fan Dyaneetha,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for the time taken to share your so positive experience in our Resort during your holidays and relaxation with us.

We are glad that overall your stay was a pleasant one and the staff friendliness has been the thing that impressed you the most.

on behalf of all the HARRIS Players we are looking forward to having you with us again.

HARRISly yours


Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 5, 2014

My wife and I made our 3rd trip to Harris @ Batam Water front and the latest being our 2nd wedding anniversary....we go back for the awesome location and peace it provides AWAY from a bustling city environment and the SUPER AMAZING hospitality of ALL the friendly amazing and wonderful staff who just make our stay even more WONDERFUL!!!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review, April 9, 2014
Dear HARRIS Fan Meshtallika,


Thank you very much for sharing your so positive and WONDERFULL experience with us and so many other readers of your most relaxing stay with us.

We are glad that your experience over the years has been always to your entire satisfaction and the fact that this is the 3rd time with us already means a lot.

Thank you for the special mention to our staff and we are glad that we manage to give you another peaceful and relaxing holiday.

On Behalf of all the HARRIS Players we are looking forward to having you with us many more times to come.

HARRISly yours


Zois Sanidiotis
General Manager
HARRIS Resort WAterfront Batam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 5, 2014

Just came back from a 4 days 3 night...wow its a amazing hotel to stay..i would rate the hotel:
Service 8.5/10 (need to improve english as i don't really speak malay but 10/10 to front desk service which they could actually remember my name)
Food 8/10 (a bit disappointed with the breakfast but overall its still ok)
Transport 6.5/10 (friendly driver but slightly overcharge for thru and fo trip at 320000rupiah)
Room standard 9/10 (as i book the hotel last min don't expect low rate but still execptable @S$80 per night)
Getting around (nothing much ard surrounding,fishing pond,go kart etc...need to travel to town to find gems)
Overall experience 9/10 (wonderful room with attentive service trust me you will be surprise)

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review, April 9, 2014
Dear HARRIS Fan Marc T,

Sunny Greetings From The Resort of Smiles where all is Pleasure and Fun,

Thank you very much for the time taken to share your so positive holiday experience with so many other readers and us.

We are glad that your stay with us has been an excellent one and that the overall capture of your holidays experience was our staff friendliness that impressed you the most.

On behalf of all the HARRIS players we would like to thank you for staying with us and we are looking forward to welcoming you again in the near future.

HARRISly yours


Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 2, 2014

Just came back for over the weekend at Harris as we had stayed for 4days. Opted to celebrate my 1st anniversary here and we were happy that the room was decorated and given a comp cake for our celebration. Delighted. It wasn't the first time here and we were given again the old building instead of the new one, no complains, just thought it would be nice to have something new. Food here is rather standard of what Harris has to offer. Pool side was clean and delighted to see that there's so much people on holiday with kids all around. Didn't mind the noise and the hustle and bustle. But this time around, my misses and I had a walkabout around the outskirts of the resort and noticed that they too have a Cabana (Chalet) and a big building which includes spa, bowling alley, air gun field - max 4x4adults, mani-pedi cum salon, japanese/korean restaurant and a nursery. Just to bad that there wasn't a sign or any of their concierge delivering these unique facilities to their guest, and if you didn't walk over, you'd probably miss it all. Room service has been fast, not bad and good value. 180k rupiah (SGD$20) for a Sirloin steak, not bad. However, we didn't go for their dinner cos we had a better value for dinner, as always at weywey, which is by the way is in Batu Ampar. Cab ride cost us IDR$360k for two way trip. This taxi trip however cost us way expensive than what we had at Weywey, half a stingray, deep fried prawns with mayonnaise x 2, gong gong x2, kang kong sambal and 2bots of beer = IDR$305k??! Worth it!!

All in all, Harris Resort offers the best family value trip with its good attentive service from the staffs, even though sometimes I wish there was more staffs on shift especially during their breakfast.

Keep up the good work Harris Resort Team.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review, April 27, 2014
Dear HARRIS Fan Sophian R,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for taking the time to share your so positive holiday experience in our Resort with so many other travelers.

We are glad that overall your stay with us has been a great one and your anniversary celebration
was a memorable one as well with the nice decoration in the rooms and cake as well.

We have taken note of all your comments as some we can definitely improve for our future guests to be able to profit better of our Resort areas and exploit our huge gardens and areas.

On Behalf of all the HARRIS Players we would like to thank you for choosing our Resort for your holidays, celebrations and relaxation and we are looking forward to having you here with us in the near future.


HARRISly yours
Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 1, 2014

Went for three days.
Service was excellent. All the staffs were welcoming and approachable. They serve you with a smile for the most part. Its said that there are several activities but at the time of my visit, the occupancy rate was really low so many activities seemed to be close. Went to the bowling alley though. My family had the alley all to ourselves. Aniway, there's actually air gun and squash court too. Overall, I would recommend this resort for those who value service over anything else.

Stayed April 2014, traveled with family
Was this review helpful? Yes 30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review, April 27, 2014
Dear Harris Fan Haikalip,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for taking the time to share your so positive holiday experience with us and with many other travelers.

We are glad that overall you had a great time with us and we are happy that our staff has made a so positive impression during your stay for the friendliness and efficiency of service.
We are sorry if some of activities were not in full operational as we are undergoing some renovations but under normal circumstances one can find many things to do while at the resort.

On behalf of all the HARRIS Players we would like to thank you for staying with us and spending your holidays and relaxation and we are looking forward to having you with us in the near future.

HARRISly yours
Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HARRIS Resort Batam Waterfront

Address: Jl. KH. Ahmad Dahlan | Marina Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Sekupang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Sekupang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Resort Batam Waterfront 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
A friendly resort facing the strait of Singapore and the sea view with spacious accommodation and giant free form swimming pool. Strategic destination and a perfect vacation spot for couples, families or business purposes. With 308 rooms and suites including 20 cabanas, this hotel has the largest number of room provided in Funky and Trendy Wing.Harris Funky will cater the needs of your most discerning family member while easily keeping the whole group occupied and satisfied. Harris Trendy has the newest and trendiest all inclusive concepts, reserved exclusively for couples and singles . Asia's one of its kind, an all inclusive concept welcomes couples and singles to experience carefree days and endless irresistible nights in Batam. The atmosphere allows event the most conventional of guest to throw caution-to-the-wind and experience life like never before. Located just 40 minutes away from Harbourfront Center Singapore, Harris Resort Batam try to persuade its guests to linger with a plethora of water sports & indoor entertainment in the form of a ten-lane bowling alley, Squash & billiards, ATV , Jet Ski, Flying Fox or sea sport activities. Soothe the muscles with one of our treatments at the spa, foot reflexology facilities or head to the giant free-form pool. The H-Spa an oasis of calm and serenity with breathtaking sea views and sunset in the afternoon, provide Harris Fans with a haven to luxuriate and pamper themselves with a selection of Body and Facial treatments masterfully executed by highly trained therapists. Two outlets to ease hunger pains are available by providing Indonesian, Asian and Western cuisines. ... more   less 
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Also Known As:
Harris Resort Batam Waterfront Hotel Batam
Batam Harris Hotel

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