Seems like a great place to take the kids with all the cartoons they have displayed around the lobby, but the customer service is terrible. Upon arrival, even though they had four representatives at the desk, none of them acknowledged us. We didn't feel welcomed, so we asked for the Manager, but they didn't want to see us. So we told the Supervisor Leo that his representatives didn't have good customer service. Once we walked away, Leo joked about our complaints with his subordinates. The place is a mess, service-wise and in cleanliness.
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