When my partner and I first arrived, we were quite shocked because the lobby was extremely crowded. There aren't regular couches you'd expect at hotel lobbies, there were round tables (much like in a ballroom) instead. It looked like an extended version of the cafe so that was rather confusing because we didn't know where we were.
As our room was still being cleaned, we didn't get to check in till much later (330pm) but we were upgraded to a deluxe room which was really nice :)
The room was AMAZING- spacious, clean, with the most comfortable mattress, comforter and sofa imaginable. Great selection of tv channels. We were provided free Wi-Fi but I was never able to connect to it (am using a Samsung S3) but my partner who was using an iPhone had no issue. Checked with the staff but sadly there was no follow-up on it. Just as well, a little break from technology did me some good (but it would have been quite a nightmare if I had to get work done).
It was my boyfriend's birthday so we were given a complimentary cake- a WHOLE cake haha. Way too much for us both! Felt really bad wasting it! Had initially requested for the cake to be sent on a Tuesday (his actual birthday) but unfortunately it was sent to us the night we arrived. But on the bright side, he was even more surprised haha. Pity we had too much to eat to actually finish the cake!
The breakfast buffet has an amazing spread- the local dishes were SO DELICIOUS!!! I actually didn't pay much attention to anything else haha so I guess my review for breakfast doesn't exactly cover everything. The local dishes are definitely a MUST TRY.
Shuttle services to Nagoya and BCS made the trip a really convenient (and cost saving) one! It's a pretty long ride (30 minutes or so) but you get to see how people live along the way, which was very nice :) My boyfriend found the resort a little inconvenient (he gets restless sitting for too long) but I thought it was just fine. When we need a taxi to get to Batam Center on the day of our departure, we only had to wait about 2 minutes. Excellent service!
We had dinner at the Japanese Restaurant and it was LOVELY. I have a strong dislike for garlic and the Chef actually bothered to separate all the dressing/sauces for my food (he gave me options, cooked the same sauce twice, one with garlic and one without to let me try to see if I liked it) and checked if I had any other allergies along the way. Great effort on his part because he totally didn't have to bother! I'd send a thousand compliments his way! ;)
The pool was lovely but I thought the spa could be better. The jacuzzi wasn't working when I was there so that was quite a bummer. My masseuse was a lovely lady though- tried to teach me some Bahasa Indonesia :)
Overall, I'd definitely stay at HIRB again. Value for money and great service :)
- Official Description (provided by the hotel):
- The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more less
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- Also Known As:
- Holiday Inn Batam Hotel Batam
- Batam Holiday Inn