booked this hotel a month in advance and was able to help us a lot in ferry arrangements - they reply very quick in facebook. so i was expecting to be the same when we arrived at the hotel. upon arrival, reception just asked us to sit down at the lobby which was crowded. they also said we can roam around the hotel while our room was still not yet available without even explaining what can we do around or what facilities they have. we left our luggage and left the hotel for a massage and told them to bring the luggage once the room is available but once we got back (half a day after) it was still in the lobby. anyway, on the brighter side, the room was spacious - we booked a 1 bedroom suite. pool was clean, not sure if it is just a weekday but it wasn't overcrowded. it was just us and a few kids swimming around. i think the problem here is that the hotel is alarmingly understaffed or not properly trained - severe managerial issues.
- Official Description (provided by the hotel):
- The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Batam Hotel Batam
- Batam Holiday Inn