Went to Holiday inn few days back.
Was glad to be back in Holiday Inn again, we've been coming to Holiday Inn almost yearly. :)
However this time, our room's lock was faulty. After we close the door, we tried to open it and it can be opened. We call the staff to help us repair it, however after repairing, the card couldn't open the door due to a change in the system. Thus, we called the staff to help us again. The problem kept surfacing :( Which was really bad....
The shuttle service provided sent us to Batam City Square, however no one came to pick us up at 6pm. We waited till 6:30pm but still no bus came. Was really disappointed as we stood at the bus stop for so long and it was really dangerous.
Thus, we had no choice but to take a taxi. Upon reaching back to the hotel room, we checked with the front desk, they showed us the list, and the staff actually ticked us as going to Nagoya! How can that be! We were really angry about this.
However, on a lighter note, we would like to thank your duty manager, Urman for assisting us. :)
We enjoyed the breakfast on the whole, although it can be improved by providing more food choices, instead of the same ones every year we came back. Please add more food choices if possible? :)
We still enjoy coming back to Holiday Inn even though we faced so many problems this time round. Hopefully Holiday Inn can follow up with this and improve :) And, if possible, pls provide some promotion for loyal customers? :)
Love that there were complimentary Kaorake and drinks!
Anyway, Holiday Inn is still the best place ever, very relaxing and enjoyable. Love the hotel overall! :D
Thumbs up for the team @ Holiday Inn, Batam!
Looking forward to coming here again next year. :D
- Official Description (provided by the hotel):
- The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more less
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- Also Known As:
- Holiday Inn Batam Hotel Batam
- Batam Holiday Inn