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“Should Visit Holiday Inn Resort Batam” 4 of 5 stars
Review of Holiday Inn Resort Batam

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Holiday Inn Resort Batam
3.5 of 5 Hotel   |   Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia   |  
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Ranked #1 of 3 Hotels in Sekupang
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Should Visit Holiday Inn Resort Batam”
4 of 5 stars Reviewed October 16, 2012

Everything was good and I enjoyed my 3 days of stay over at Holiday Inn.

Tea Tree Spa was excellent but too overpriced!

Buffet Breakfast, HORRIBLE!
Food doesn't taste nice at all.
Bread were all I ate. :(

But still, I will visit Holiday Inn again!:)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review, October 19, 2012
Dear guest, thanks for choosing our hotel during your visit to Batam. Please be assured that your comments have been shared already with the team. Currently we are working on some changes of the breakfast buffet which you can experience very soon. We are also happy to hear that our Tea Tree Spa service met your expectations and have contributed to your relaxed stay. Once again thank you very much for being patron of our Holiday Inn Resort Batam.

Stay Relaxed!

Frank Schoenherr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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481 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Any
English first
Slovenska Bistrica, Slovenia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 12, 2012

I would rate this hotel as average. It is quite a long trip out of city – (half hour). We knew this in advance, so we had for most of the time private driver (but still you spend a lot of time on road).
Rooms are big with kitchen inside (do someone really use them?) and everything is ok, but there were small ants everywhere you left your cloths you have been wearing during the day.
Breakfast is more for local people, a lot of cooked things – which I do not like for breakfast.
Inside of hotel are also few possibilities for lunch and dinner, few minutes’ walk from hotel is also a seafood restaurant (not the best but still ok).
There is shuttle bus to the mall 1x day during week days and I think 3x a day during weekends.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review, October 15, 2012
Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. Thank you as well for sharing the comment regarding the housekeeping and breakfast which we will discuss with the team. Our breakfast is a mix of international and local items to address the different cultures of our guests. It will be our pleasure to welcome you again in our Holiday Inn Resort Batam.

Stay Relaxed!

Frank Schoenherr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 2, 2012

Had a 2 nights trip in Aug 2012 with my wife. The holiday is nice, but a bit of in the middle of nowhere. The staff in the lobby were very nice and friendly.
Studio room are not ideal, I prefer the 1 bedroom flat. I think the price difference is not huge, but worth it, about 30% more.
recommended!!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 27, 2012

I recently spent a week in Batam working in a shipyard, it was good to escape at the end of the day back to an oasis that is the Holiday Inn at Batam in Indonesia just a few miles from Singapore, the staff were very friendly, the selection of restaurants was good with a choice of Indonesian buffet, Chinese, Thai or Japanese and the good sized rooms were kept very clean, the island of Batam itself is not exactly a tourist mecca however the Holiday Inn is a great place to get away for some quiet time, thoroughly recommended.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review, September 30, 2012
Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced the “oasis” feeling in our hotel. Thank you as well for sharing the comments regarding the selection of restaurants. We are in the process to review even more often our selection to offer more variety. It will be our pleasure to welcome you again in our Holiday Inn Resort Batam.

Stay Relaxed!

Frank Schoenherr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 27, 2012

The Holiday Inn Batam is a lovely hotel, I love the design so in tune with the Indonesian spirit. The staff is so friendly and efficient they would do their best to make your stay pleasurable and
memorable -always with a smile, they are true professionals of their trade. I enjoy every day of my stay there. The food is fantastic and there's four restaurants to choose from, all excellent. The prices are reasonable too. My overall opinion of the Holiday Inn Batam? Marvelous!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review, September 30, 2012
Dear guest, thanks for this wonderful feedback which we are glad to share with the team. We are very much pleased that you enjoyed your "Marvelous" stay. It will be our pleasure to welcome you again in our Holiday Inn Resort Batam.

Stay Relaxed!

Frank Schoenherr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 22, 2012

We wanted a hassle free weekend break from the city on my birthday weekend and decided on Holiday Inn because it feels a little less like Batam and more like a resort out of the city area. We weren't disappointed. We seperated from the tour that we were supposed to join because several parts of the tour weren't quite what we wanted to do - shopping, sightseeing at temples, buying kuey lapis etc. In the end, we did quite a bit of massage (full body, foot reflexology) and hair spa (what they call cream bath) before we took a cab back to the hotel to rest/sleep/swim.

The best part is that every room is a suite, so there is plenty of space to put your things, laze around, and it feels comfortable. We were here five to six years ago and it feels quite similar - still clean and relatively new. I don't regularly come to Batam but as this year, we can only afford time for short weekend getaways, so this is the second time I came to Batam this year. The previous time I stayed in a city hotel (I have also posted the review) and I felt less relaxed than staying at Holiday Inn Resort.

We weren't bored at night because we played pool, went to the Karaoke on the second floor, and rested early. The next day, after breakfast, we went for a couple 90 minutes massage and bath (which costs about $45 per person), which was quite reasonable as it was in a private suite.

I would come here again for a short trip with girlfriends or family, just to relax and chill out. Rather than staying at a hotel near Batam City Center, I would rather stay here and experience a more "resort-style" living. It is definitely not as convenient, but hey I really don't need to go on a shopping spree in Batam, I just want to unwind and relax.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review, September 24, 2012
Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced the “oasis” feeling in our hotel. It will be our pleasure to welcome you again in our Holiday Inn Resort Batam.

Stay Relax!

Frank Schoenherr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 19, 2012

I took a suite room, which came with 2 rooms and a sitting room. One room came with a queen bed and an attached toilet, while the other came with 2 single beds. Toiletries were provided and the hotel was pretty well maintained, if you don't mind the occasional gecko (pretty unavoidable in this part of the world). Bedding was ok, but the temperature control in the rooms was pretty bad, with the air con turning itself on and off throughout the night. My roommate and I could not figure out how to make it stop doing that and had to keep waking up throughout the night to kick off our blankets, only to wake up later to pull them up again. The lighting in the rooms were also pretty poor and dim. The sofa in the living room also could use a cleaning.

The suite also came with a small balcony, which was nice, and a little kitchenette, but no cooking could be done. The food served in the restaurant was uninspired, but free wifi could be received there (you had to pay for wifi or lan connections in the rooms). We were there for a conference, and in the rooms, it was very cold. I was shivering even though I brought a cardigan, so do pack a thicker jacket if you are going to use the conference room.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review, September 24, 2012
Dear guest, thanks for choosing our hotel and for taking the time to give us your valuable feedback. Please be assured that this has been discussed already with the team. Currently we are reviewing all our restaurant menus so that more inspiring meals can be found in the near future. Once again thank you very much for being a patron of our Holiday Inn Resort Batam.

Stay Relax!

Frank Schoenherr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Sekupang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Sekupang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn

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