Stayed 1 night at this hotel. The check in counter was crowded, however with the friendly staff at the reception, the wait was well worth it. While waiting for our turn to check in, the staff at the hotel offered orange juice to guests waiting for their turn. A nice touch of service. The check in staff was very helpful and friendly and we were assigned the room that we had requested for in little effort.
The room we stayed in (king size studio) was huge! it has an area for couch and a king size bed. though the balcony was a tad small compared to the rest, however we had a quiet corner room to trade for the small-ish balcony, which i thought was well worth it.
The pool was fantastic, great place for relax and lazing the day away. Though the staff at Terrace Cafe could had done more to serve the guests. Half the time they were spotted chatting away with each other, rather then being attentive to guests who needed a seat or those by the pool who wanted to order some munchies. We had to go up to them and get the menu (which they gave us the food menu rather then drinks menu) and went up to them again to get our order. This was a great contrast from the service we have gotten earlier at the reception. The same treatment happened to us while we were having our lunch the next day. The chatty staff (Who were chatting amongst themselves), were more interested in their conversation then paying attention to patrons who want to order food or get the bill. We had to walk up to them almost everytime.
The spa was fantastic and the masseuse were attentive, gentle and very welcoming. totally had a great relaxing time being pampered by their skillful massaging skills.
overall it was a pleasant stay, though the staff at Terrace Cafe could have been more attentive to patrons.
- Official Description (provided by the hotel):
- The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more less
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- Also Known As:
- Holiday Inn Batam Hotel Batam
- Batam Holiday Inn