We arrived around 10am for our 7 night stay, were well received and Junior Suite was ready by 11am, Suite was very nice, on the ground floor, however asked if we could be moved to the 1st floor as more privacy on your balcony whereas the ground floor is too open but informed it was another 1,000 baht a night, anyway decided to stay put. Walked around the area, hotel gardens by the sides of the resort could do with better maintenance but in the middle part was fine. Pool was nice with a waterfall and flat jacuzzi. Breakfast was very good, and so was the service. Service on the beach was over the top, every 5 minutes asking if you want something to drink or eat, having just had breakfast all you want to do is lie on the sun lounger and read a book or swim, and not have a beach waiter hovering over you all the time, the opposite of some places where you cannot get any service at all. Diasppointed with the sea right outside the hotel full of seaweed and very shallow, found out a couple of days later that further down the beach after Ark Bar the sea starts to be much better about a good 10 minute walk.
In general the resort was nicely designed.
In the room the towels could be a better quality., otherwise the room and bathroom with jacuzzi were a very nice size. Unfortunately my husband slipped in the jacuzzi while holding onto the showehead which broke. we phoned the housekeeping telling them to replace it, to our horror when we came back from a lovely day we received a letter advising us that it was the policy of the hotel to charge for any damages which we did and they put on $40 charge for something which wholesale costs no more than $10-15, we spoke to the assistand manager who was helpful but was unable to offer a refund, so instead we asked that we be allowed to keep the room until 3.30pm instead of 12noon, which at least he was able to do, since we had a early evening flight.
Would we go there again,? probably not because of the location of beach, otherwise in general it was very good, and if you are interested in using only the pool then it was lovely.
- Also Known As:
- Muang Samui Hotel Bophut
- Muang Samui Hotel
- Hotel Muang Samui
- Muang Samui Spa Resort Ko Samui/Chaweng Beach
- Official Description (provided by the hotel):
- Situated on the east coast of Koh Samui Island, Muang Samui Spa Resort is idyllically located on the white sands of Chaweng Beach, 10 minutes drive, or 3 kilometers from Samui International Airport, and 25 kilometers from Nathon City and ferry pier. Upon entering the Muang Samui Spa Resort, a feeling of genteel hospitality surrounds you, sustained by the welcome of tropical greenery, the impressive Southern Thai style decor and the gracious smiles of the staff; the temptation of this charming sanctuary will remain with you always and call for your return time and time again. ... more less
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