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“Ellislie races” 4 of 5 stars
Review of Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
4.0 of 5 Hotel   |   72-112 Greenlane East | Ellerslie, Ellerslie 1543, New Zealand   |  
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Ranked #2 of 3 Hotels in Ellerslie
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518 reviews from our community

Traveler rating
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    109
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 25, 2012

Had difficulty finding entrance to hotel as you enter through a hospital driveway. We had trouble working out where to enter as it was dark. Location is excellent if you don't need to go into city and want somewhere close to the motorway. City is easily accessed from this location.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ibis Auckland Ellerslie, responded to this review, June 22, 2012
Thank you for taking the time and writing a review about our hotel. We were sorry to hear you had difficulty finding the entrance to our hotel. We received other feedback of a similar nature to yours, and as a result we have organized additional signage with a goal of making it as easy as possible for guests to find us. We were pleased to hear you were happy with the location and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed May 9, 2012

Great location, Great service, Easy to find Rooms clean and tidy. We always stay at the Ibis as it has great rates and they reconise you when we book in. Its just like arriving home

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Ibis Auckland Ellerslie, responded to this review, May 14, 2012
Dear Guest,

Thank you for taking the time to post a review about our hotel. I am glad to read you enjoy staying with us; we really appreciate your loyalty.

I trust your next visit will be as pleasant as the previous ones.

Kind regards,

Zayne Boon
General Manager
Ibis Auckland Ellerslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caloundra, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2012

I don't usually stay in IBIS hotels, so this was my first experience of this style hotel.
I would liken it to a higher grade Formula 1. The standard F1 room layout and ensuite.
The size is larger and the quality is better but had that F1 cardboard cut out feel.
The room was clean and serviced daily. The staff were helpful and the location for the motorway, fast food and supermarket etc. was great.
In general I was very pleased, as it was all modern and the restaurant & bar were great.
Well worth it rated on value for money & location.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Ibis Auckland Ellerslie, responded to this review, May 14, 2012
Dear Guest,

Thank-you for taking the time to post a review about our hotel. I am glad to see you enjoyed our service and facilities .

Our location does make us a favorite in the area and we are only a minute away from Greenlane Train Station with all the main Auckland attractions only a few stops away.

I look forward to welcoming you back.

Kind regards,

Zayne Boon
General Manager
Ibis Auckland Ellerslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Invercargill, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2012 via mobile

My first impression was that the room was small, it had 2 very narrow beds and it didn't have much room around the beds. Airconditioner was very noisy, had to get up in the middle of the night to turn it off.
It was rather noisy at times.
A little dissapointed in the shower, there wasn't much pressure.
On a plus, the staff was very pleasant and helpfull.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zayne B, General Manager at Ibis Auckland Ellerslie, responded to this review, May 14, 2012
Dear Guest,

Thank your taking the time write a review about the hotel, we appreciate your feedback.

I am sorry that the room did not meet your expectations; i am discussing your review with the team. For future stays I can recommend the Novotel rooms within the complex, you will find more spacious rooms with a wider range of services available for our guests.

Once again, thank you for your feedback.

Kind regards,

Zayne Boon
General Manager
Ibis Auckland Ellerslie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East | Ellerslie, Ellerslie 1543, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Ellerslie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 3 Hotels in Ellerslie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie

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