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“Find Heaven there!” 5 of 5 stars
Review of Raffles Praslin

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Raffles Praslin
5.0 of 5 Resort   |   Praslin, Anse Takamaka, Praslin Island, Seychelles   |  
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Ranked #1 of 1 Hotels in Anse Takamaka
Irdning
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
“Find Heaven there!”
5 of 5 stars Reviewed October 12, 2011

Firat of all:
6 stars would fit!

As a pilot i stay monthly in different 4 and 5 star hotels;
As this Raffles on Praslin would easy hold up with the Top
Hotels!

Right now we stay in dubai 5 star resort but never have that
Luxurious feeling combined with the nice professional Crew we had
On Praslin. We got a 180 degree Panorama Villa, after our horrible
Arrival with the Jetty ( try to book the transfer airplane if your stomach is not
Boatcapable ;-) ).our week was heaven on earth there even if we had rainy days in between!
Our Butler Brigitte was absolute professional, thanks a lot as well as to Ritsha, Purity and Thomas just to name only a few! The chef in the kitchen Denis took all my non Menue challenges! Amazing!
We will come back with friends soon,
Thank you all there!
We will c

Room Tip: Villas of 170 series
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafflesPraslin, Manager at Raffles Praslin, responded to this review, August 30, 2012
Dear Guest,

Thank you for all your wonderful comments. We are delighted that you have had such a great stay with us at Raffles Praslin, and welcome you to come back any time.

Best regards,
Raffles Praslin Team
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354 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2011

We arrived to Raffles and did not know what to expect - well, the name Raffles implies quality - but since it is a rather new hotel and we are not really used to these types of resorts...
However, now we now how it is to be treated like kings and queens. The staff is just wonderful, and I write 'is' as we still are guests at the resort. I have never been in a hotel were everyone is being so friendly and open. It is a perfect balance between service and giving the privacy that we like.
On our first night here as we came back from a fantastic lobster dinner by the hotels beach front restaurant, we found a freshly baked cookie for my son with his name written on it. It was served with a large glass of milk.
We are here to celebrate my parent's wedding anniversary and the staff in the resort is doing so much more than I ever could ask for to make this a special and memorable vacation for them. Today, in the afternoon, the hotel staff came with a fantastic cake - which we had not ordered. It was a very nice surprise. And after coming home from dinner 'downtown' my mother found the bathtub in her bathroom filled with water and there were lovely flowers and lit candles around the tub. Needless to say, she was very happy.
Our two butlers are doing everything - and more - to make sure we are enjoying our stay. Not only are they doing a fantastic job, but they are extremely nice, friendly and interesting to talk to.
Earlier today we were out on a trip to the national park and our driver, Michael (from the resort), was making this a memorable day for all of us. He stopped many times along the road to show us local plants and giving us fruits that he picked and cinnamon that he carved from a tree. He even took the time to walk with us in the park and told us much facts about the island - anything from it's history to information about the plants that we were seeing.
This review can be much much longer and everything that I could write would be positive. We have yet to see any negative sides at this resort - and I seriously doubt that we will find one. Also, the manager is not only a very nice and friendly person, but he is genuinly interested in listening to advise for improvements - not that we have found any to be made.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olivier_heuchenne, General Manager at Raffles Praslin, responded to this review, September 28, 2011
Thank you for your comments, advice and genuine interest in Raffles Praslin. We are happy that you enjoyed your stay and have already shared your great review with the team. We look forward to welcome you back and thank y ou for making Raffles a place to celebrate a special occasion for your family.

Best regards,

Olivier Heuchenne
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Preston, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2011

My Wife and I wanted a relaxing holiday to celebrate her birthday and after talking to our travel agent Seyexclusive we decided to visit Raffles Praslin in Seychelles. This was our first visit to this beautiful Island where many dream of visiting a small paradise on earth.
We had travelled for almost 24 hours when we finally arrived at the resort. At the reception we were greeted by friendly staff who welcomed us by our names and introduced us to our very personal butler. We were immediately escorted to our villa in a golf buggy where the check in formality was swiftly completed.
The views from our villa and surrounding areas were absolutely stunning and picturesque. The villa was very spacious, modern, and beautifully maintained to a very high standard throughout our stay with all the amenities one would desire. We had a perfect view of the ocean facing the Curieuse Island.
All in all the resort did not disappoint, every need is accommodated for and it is outstanding in every respect. The food, service, staff, quality, comfort, cleanliness, the list is endless. The resort is beautifully kept and well maintained, the design and quality of the villas and landscaping is well thought through and is maturing well.
Not often do they make mistakes, but we are all humans. The management here are excellent and take pride in listening to customer feedback, always looking at ways to improve ones stay and making it enjoyable and memorable. There were no excuses or attempts to avoid or mask any problems, it was just dealt with.
The best quality about this resort is that every member of staff engages with you not just in a scripted range of questions but talks enthusiastically about anything that you wish to talk about, they remember your name and show a genuine enthusiasm and dedication to providing the perfect environment for a memorable holiday. On my wife’s birthday management and staff came looking for her to greet her happy birthday. Small gestures like this makes this resort live up to its name.
Finally i would like to say a personal thank you to the following staff who went out of their way to make our stay a pleasant and memorable one, “Denis” the chef at the Curieuse restaurant who cooked us the best ever seafood we have had, together with his team, Christine, Vikram, Chandan, Mohammed and Lokesh. The character full of life and forever smiling “ Sidney”, Di, and purity at the Losean restaurant and not forgetting the stars of the holiday Sala & Suranga the two butlers who catered for our every requirement during our stay in the most efficient manner possible.
We have left this resort with a lot of good memories which we will cherish for many years to come and hopefully plan to return in the near future. Management keep up the good work and well done especially Andalina and Roland its people like yourselves that make dreams come into reality.
Mr Patel

Room Tip: ask and you will get
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olivier_heuchenne, General Manager at Raffles Praslin, responded to this review, September 23, 2011
Dear Resident,

Thank you very much for taking the time to share your fantastic comments of your most recent visit to Raffles and for recognizing so many of our colleagues. We will share your comments to them and celebrate the great, learn from the constructive feedback. We look forward to welcome you back 'home' in Paradise soon.

Best regards,

Olivier Heuchenne
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Dubai, United Arab Emirates
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 13, 2011

hey guys i have been to so many hotels worldwide, it is the only hotel you always have to becarefull for your money and pocket, they try to over charge you for third party services and the price s much higher than what service you will get
unless you have money to waist dont even think of going there
it is terrible for the money you pay

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles2011, Public Relations Manager at Raffles Praslin, responded to this review, September 15, 2011
Thank you for taking the time to share your experience. Your comments have been seriously taken on account and an investigation on the matter has started in certain areas. On behalf of the hotel, please accept our sincere apologies.
And thank you once again for your valuable feedback.
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2011 via mobile

I travel for business three weeks of the month and so have had the opportunity to stay in some of the best hotels in the world. Whilst we look for something a bit different in our leisure time, five star standards are still a must and this resort didn't disappoint. The villas were magnificent and pristine. Of course the resort is new so the condition of the rooms should reflect that but everything has been built to the highest specs from the marble bathrooms, the wooden floors the high tec room controls and the superb plung pool with panoramic views. Ah yes, the views, sumptuous looking out to the island of curieuse and the beautiful blue waters in between. The butler service ( which comes with each villa) was attentive whilst not intrusive. The staff were all friendly and the service was prompt (rare for Seychelles). The resort had two restaurants and the food was equally good in both. The spa offered an array of treatments (my wife tried out a variety of treatments and raved about them afterwards) whilst the gym area was wonderfully equipped. There is a huge double pool with amble sun beds. The beach is also stunning although perhaps a bit small for the resort if occupancy is high. We had an amazing time. It wasn't cheap but we didn't expect it would be. The one thing that might dissappoint people is that the structure from the outside doesn't blend in too well with the surrounding area. Part of this is because the development is new and the vegetation has not fully grown yet but it is also fair to say that even in two years it will still stick out somewhat compared to the traditional resort build on the island. This didn't detract from our stay though. We've stayed at several Raffles resorts and i would say that this is the best so far.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles2011, Public Relations Manager at Raffles Praslin, responded to this review, September 12, 2011
Thank you for such kind words about the resort. It has been a real pleasure hosting you and we hope to see you back soon !
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Milan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 21, 2011

We stayed for four nights at the very new Raffles in Praslin in August 2011 (one note on August in the Seychelles -- we read in a number of guide books that it was the driest time of the year, but we had generally cloudy and gray weather which dampened our mood while on Praslin). This is a first class hotel with one of the nicest rooms I have ever stayed in; the private villas are absolutely stunning and tastefully decorated. We enjoyed that the hotel didn't fall into any fake 'ethnic' theme, but had a contemporary feel that was very well done. Be careful to ask for a villa with a good (and private view). Our villa (though lovely) was in direct line of site of the concierge desk and didn't feel very private. And yes, we had an amazing view of the sea and the island across the straight, however we also had a view of the employee parking lot (very oddly place in full view of many villas right by the reception).
Be forewarned that the hotel is brand new and so the vegetation is quite young (don't expect to be immersed in a tropical jungle). Unfortunately, it looks like the hotel basically ripped-up the side of a mountain to build the villas, and I hope that in time the vegetation will grow and flourish to cover/hide the structures a bit better. You can definitely tell that the hotel is working hard to plant and nurture plants, trees, and shrubbery, so I hope that in a few years' time it will be better integrated into the environment.
The service in the hotel is the best I've ever experienced (even when compared to other luxury hotels and Raffle properties). Our two butlers (Sala and Saranga) were knowledgeable, experienced, helpful, and service-oriented without being intrusive or obsequious -- well done, gentlemen! We also found Olivier (the young manager of the Curiuese Restaurant) to be very professional and friendly and a great source for sporty-related ideas about what to do while on the island).
The food in the two restaurants was extremely good -- honestly exceptional. The service was also friendly, but we found the service in the L'Ocean Restaurant to be quite slow almost every evening. Maybe the hotel staff is still learning, and as time goes by that will improve.
One last comment -- I wouldn't suggest this hotel to anyone who is hoping to just plop on the beach for a week, because the beach (at least during August) isn't that great. Yes, it's safe to swim, but the waves kicked-up a lot of sand and the water wasn't the beautiful transparent kind that we all dream of when visiting the Indian Ocean. But don't despair -- just 5 min's away by car (or a 15 minute bike ride like we did) and you can be in Anse Lazio which is the best beach on Praslin, and one of the most beautiful in the world. There the swimming/snorkeling was exceptional, and the Raffles Hotel is by far the closest luxury hotel to this pristine and amazing beach.
We send our best wishes to the Raffles staff, and wish them luck as they grow this hotel's reputation!

Room Tip: Ask for a villa with privacy (some of them open onto the Concierge's desk and they'll have a...
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  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles2011, Public Relations Manager at Raffles Praslin, responded to this review, August 23, 2011
Thank you very much for taking the time to share with everyone your experience at Raffles.
Your comments are highly valuable for us and have already been shared with the team. As privacy for all our residents is of the utmost importance for us, be assured that we are doing all the necessary arrangements to guarantee it.
Thank you once again for your visit and we are all looking forward to welcome you again very soon.
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Austin, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2011

A total of 6 of us went to Raffles for a 5 night stay on Preslin Island, Seychelles. I can't begain to describe how amazing EVERY SINGLE ASPECT of this resort was. It was the Ultimate Resort Vacation we were looking for. From the Amazing Staff to the Gourmet foods and the pool side bar serving perfect paradise cocktails. You will be left breathless when you first see your room's views from the deck with it's personal infinity pool, couches and private sunning area. The bed was amazing. The shower was amazing. Every thing was simply........ Amazing. If you go there, only then will you understand. This was the finest Stay of our lives. It is going to be very difficult finding a resort that tops this one in the world.

Room Tip: I found great deals at Expedia
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  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles2011, Public Relations Manager at Raffles Praslin, responded to this review, August 16, 2011
Thank you very much for taking the time to share your feedback. We all enjoyed having you and the rest of your team with us and should you wish to renew this experience do not hesitate to come back !
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Additional Information about Raffles Praslin

Address: Praslin, Anse Takamaka, Praslin Island, Seychelles
Phone Number:
Location: Seychelles > Praslin Island > Anse Takamaka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Anse Takamaka
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Raffles Praslin 5*
Number of rooms: 86
Official Description (provided by the hotel):
From across the continents of Europe and Asia, the legend of Raffles now extends to the enchanting islands of the Seychelles, cradled at the heart of the Indian Ocean. Raffles Praslin Seychelles presents an all-villa Seychelles luxury resort nestled within the stunning island of Praslin that was once declared the rediscovered Garden of Eden. This Seychelles hotel seeks to present guests with an escape where warm native Seychellois hospitality is infused with the enchanting touch of Raffles. Surrender to the sun-kissed allure of Anse Takamaka’s powdered sands, on to which spill the eighty-six spacious villas fashioned to assure lavish comfort. These private abodes offer a choice of whispering, opal-hued oceans and lush green hills. Be immersed in the relaxing therapies of the exclusive Raffles Spa, which coupled with the soothing embrace of unsullied nature, rejuvenate both body and spirit. Taste the distinguished flavours of the breezy Curieuse Seafood Restaurant, the local cuisine and Mediterranean delights of Losean or the light comfort food by the Pool Bar. ... more   less 
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Also Known As:
Raffles Praslin Hotel Anse Takamaka
Raffles Praslin Seychelles/Praslin Island

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