A 1950s style property with incomplete and misleading disclosure of policies. A supplement is required for more than one person in the room and having paid that, you will be invited to spend an additional $17 for a buffet breakfast. There was only one breakfast voucher at that price and when I expressed my shock and dismay at this, the receptionist admitted that the policy elicited a lot of negative comment and made no sense, but I was not offered the chance to skip the breakfast and receive a reimbursement. I opted for room service (for which an attempt was made to charge me an additional $20 despite being promised that it would be an exchange for the pre-paid buffet). The food arrived cold and the scrambled eggs seemed to be seasoned with egg shell, to the point of being inedible. The choices near the airport are poor so keep your expectations low and forget to mention that there will be more than one person in the room, just as the hotel (and the Expedia website) are vague about the extra charges that will be incurred. I should mention that the wi-fi requires signing in continuously in order to maintain a connection. I think the purpose is to discourage use by making it unpleasant and frustrating.
- Also Known As:
- Best Western Airport Motel & Convention Centre Hotel Melbourne
- Best Western Airport Motel And Convention Centre
- Best Western Airport Motel & Convention Centre Hotel
- Best Western Melbourne
- Official Description (provided by the hotel):
- Best Western Airport Motel and Convention Centre is a four star property that is situated minutes from the Tullamarine Airport and it is also situated only 5 minutes away from the very popular DFO Essendon. • Has a range of rooms to cater for a diverse market, from our basic four star motel rooms to our modern and contemporary Deluxe Business rooms• Included in the rate is our complimentary shuttle bus service that operates 24 hours a day seven days a week. • We also have free wireless internet available for all our guests and all rooms also include selected Foxtel channels. • All rooms also include full size iron/ironing board, hairdryer, refrigerator, mini bar, remote control LCD TV, individually controlled heater/air conditioner and same day dry cleaning service.For our guests going away for either business or pleasure we also offer our long term secure parking to store your vehicle with us whilst you’re away for a minimal rate of 8 dollars per day. The property includes an A La Carte Restaurant that operates for breakfast and dinner. Operating in the reception foyer we have a flight arrival/departure screen that will keep you updated on your flight times or you’re more than welcomed to ask one of our very friendly and professional staff members to give you assistance in finding that information for you. ... more less
- Reservation Options:
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