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“Take the Hassel Out Of Airport Parking and Motel Stay Before Flying Out!!!” 4 of 5 stars
Review of BEST WESTERN Airport Motel & Convention Centre

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BEST WESTERN Airport Motel & Convention Centre
4.0 of 5 Hotel   |   33 Ardlie Street, Attwood, Victoria 3049, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Attwood
Certificate of Excellence 2014
Melbourne, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Take the Hassel Out Of Airport Parking and Motel Stay Before Flying Out!!!”
4 of 5 stars Reviewed January 20, 2013

This is my secret but I am willing to share. When flying out, stay overnight in a very comfortable, clean and quiet room at this lovely Motel. Nothing is too much trouble. Leave your car there and take the complimentary shuttle bus to the airport. You tell them what time you need to leave and they take you there with a smile. A small fee for the car is nothing compaired to peace of mind that it is safe and looked after. After your flight, just give them a call and in no time they are there to pick you up, carry and load your luggage and driven back to the Motel to either book in at the Motel or pick up your car. We have used this Motel many many times it is only 8min drive to the airport. Excellent value.

Room Tip: We ensure NON smoking opposite the pool area. NOT the rooms opposite the office and shuttle parking...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve C, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, January 28, 2013
Thank you for your great review on Trip Advisor

As many future guests now rely on Trip Advisor before making a booking, it is fantastic that guests such as yourself post great comments for all to read. We do try to make all our guests feel comfortable and have a fantastic stay, as to not only attract new guests but also to get return guests such as yourself, through our great service and friendly service.
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
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English first
Melbourne, Aus
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 17, 2013

Booked this place for a morning flight the next day. Room is clean enough, however the place is in need of a renovation (bare bricks). Judging by the photos, the place has been cleaned up a little, so your milage may vary.

Shuttle service was great, as was the breakfast buffet (not included).

  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve C, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, January 28, 2013
Thank you for your review on our property

As mentioned on previous reviews we are currently doing renovations to all our rooms. All of the Deluxe and Business rooms have been completed and we are soon to be concentrating on the spa and queen rooms. It is great to hear good comments on our services and next time, as you were very pleased with our buffet breakfast there are packages you can book that include the breakfast.
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Doha
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2013

We used the room purely as layover as had 14 hours in Melbourne between flights.
Room was compact but immaculate and ideal for us (couple, toddler and baby)
Reception staff were very friendly and fantastically helpful.
No problem with our early check in .
The courtesy coach worked well too.
Big thumbs up .

Room Tip: We stayed in a deluxe twin.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Steve C, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, January 15, 2013
Thank you for your recent review

It is great to hear when guests have an enjoyable stay and we hope to see you back here soon
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Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2013

We stayed here twice during our recent travels. The airport pick up and drop off service was great and quick. The staff were helpful and friendly. The room was clean and tidy and comfortable to sleep two adults and two children (double and 2 singles, this configuration made the room a bit small but still comfortable) for our short stays. There is a nice little park with a playground a very short walk away as well as a pub and small shops just down the road, so the location of the motel is also good. Would stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve C, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, January 10, 2013
Thank you for your post on Trip Advisor

It is great to see that our service met your expectation and due to that you have returned to stay with us on another occassion. Looking forward to your return again hopefully in the near future.
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Berwick upon Tweed, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 4, 2013

We booked this hotel as a mystery 4 star hotel on Hotwire where the hotel name wasn't revealed to us until we had completed the booking. The name was eventually revealed to us but unfortunately the reasons why this hotel is 4 star remain a mystery! The room was extremely out dated and tired looking. The shuttle bus from the airport was a hassle everytime. On arrival at the airport we had to call the hotel from a personal mobile to request a pick up and then wait around 30 minutes as the hotel is around a 15 minute drive from the airport (not sure why it is called an airport hotel - never did see a plane!). On trying to get back to the airport the shuttle only runs at certain times, even though the bus and driver were available. Unfortunately the timetable of the bus wasn't available in the room or reception so when we arrived at reception at 9.30am we were informed we would have to wait until 10am for the next bus even though we could see the bus and driver out of the window!

We were in a room under the conference room and every morning were woken by chairs scraping along the floor above us as the room was set up. Overall a disappointing stay.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve C, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, January 8, 2013
Thank you for your recent review on Trip Advisor

We do appreciate your honesty as it does help us to improve on areas that we need to concetrate in.

We are currently renovating the block of rooms that you stayed in and we are aware that these rooms need to be at the standard that our other motel rooms are nearer to the Front Reception. The benefit of the rooms that you stayed in though as comments we have had from other guests is these rooms are further away from reception therefore are alot quiter.

In regards to using your phone to call us for our shuttle bus pick up if you go into the Airport at the Travellers services desk there is a free phone that will call our motel directly for pick up. Our motel is only 7km away from the airport and usually takes about 10minutes drive to the motel on the bus unless there is heavy traffic on the road.

Our shuttle bus do run on certain times in the morning which is every half an hour. The drivers and receptionists are informed to run on these times stricktly as other guests pre book these shuttle bus trips and if we do trips in between than we will be late for these other bookings.
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singapore
Top Contributor
62 reviews 62 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed January 1, 2013 via mobile

The hotel bus will come and pick you up in our case in about 15 minutes and then drive about the same, so about 30 minutes altogether. The check in and out was fast and efficient. The complex is an ex motel and the rooms have been tarted up a bit but basically they are motel rooms flashed up. Comfortable enough, nothing special, not particularly good value considering the price but a fair option if you look at the alternatives .The rooms are all on ground level so you do hear coming and goings, luggage being pulled along the road in front of the rooms, so you may be awoken.Not bad for a night.

Stayed December 2012, traveled as a couple
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Steve C, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, January 3, 2013
At the Best Western Airport Motel and Convention Centre we are only 7kms away from the Tullamarine Airport, but just depending on where the Airport Shuttle Bus is when you call is to why you may have waited that extra 5 to 10 minutes for the bus to pick you up. We have also recently renovated our rooms to make sure all guests staying at this motel property enjoy their stay.
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Lethbridge, Canada
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed December 31, 2012

We were 2 couples. Had one double bed in between two singles. We found it humorous when we walked in, as our previous accommodation was a huge 2 bed, 2 bath apartment we could have easily lived in! There was nothing wrong with the accommodation. It was clean, and basically a refurbished older motel. Huge shower. Free wi-fi. Were only there overnight, so didn't use the pool. Reception was very friendly, and had free apples to snack on, which was nice after our early supper and late flight. This is called an airport hotel because it has a free airport shuttle. It is a fair distance from the airport, and had we not had our GPS, I don't know if we would have found it.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve C, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, January 3, 2013
Thank you for taking your time to review our property

As mentioned our rooms are newly renovated to suit the modern traveller but our family rooms are only one bedroom rooms with a queen size and two single beds in the room. We do though have a couple of interconecting rooms which do suit the travellers who prefer to have seperate rooms but would also like the easy access to get to the room next door.
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Additional Information about BEST WESTERN Airport Motel & Convention Centre

Address: 33 Ardlie Street, Attwood, Victoria 3049, Australia
Location: Australia > Victoria > Attwood
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Attwood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Airport Motel & Convention Centre 4*
Number of rooms: 104
Official Description (provided by the hotel):
Best Western Airport Motel and Convention Centre is a four star property that is situated minutes from the Tullamarine Airport and it is also situated only 5 minutes away from the very popular DFO Essendon. • Has a range of rooms to cater for a diverse market, from our basic four star motel rooms to our modern and contemporary Deluxe Business rooms• Included in the rate is our complimentary shuttle bus service that operates 24 hours a day seven days a week. • We also have free wireless internet available for all our guests and all rooms also include selected Foxtel channels. • All rooms also include full size iron/ironing board, hairdryer, refrigerator, mini bar, remote control LCD TV, individually controlled heater/air conditioner and same day dry cleaning service.For our guests going away for either business or pleasure we also offer our long term secure parking to store your vehicle with us whilst you’re away for a minimal rate of 8 dollars per day. The property includes an A La Carte Restaurant that operates for breakfast and dinner. Operating in the reception foyer we have a flight arrival/departure screen that will keep you updated on your flight times or you’re more than welcomed to ask one of our very friendly and professional staff members to give you assistance in finding that information for you. ... more   less 
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Also Known As:
Best Western Airport Motel & Convention Centre Hotel Melbourne
Best Western Airport Motel And Convention Centre
Best Western Melbourne

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