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“Prisoner cell block H comes to mind at this hotel” 1 of 5 stars
Review of Green Park Resort

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Green Park Resort
4.0 of 5 Hotel   |   Via Dei Tulipani 1, 56018 Calambrone, Pisa, Italy   |  
Hotel amenities
Ranked #1 of 1 Hotels in Calambrone
sevenoaks
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Prisoner cell block H comes to mind at this hotel”
1 of 5 stars Reviewed September 27, 2014

Good points: The staff on reception were very helpful. The room was clean.

The rest: Don't be fooled by the word resort. THIS IS NO RESORT. We booked a superior and when we got to the cell we were disappointed. We mentioned this and was told that we had been upgraded to a deluxe. 2 windows overloooking the road no balcony. Lovely. To watch TV from bed you need binoculars. NO BAR after 8pm by the pool only. If you want to eat you have to book into the restaurant only. Cleaner was also a nightmare. The position of the hotel is not ideal. We were told at reception that if we wanted to use the beach to purchase a voucher from them for 2 sunbeds and a parasol for 13 euros. When we arrived at the beach we were given 2 deck chairs and we were told we had to sit in a certain part of the beach which was right near the bar and loud music. We said we wanted 2 sunbeds and had to pay another 10 euros. The next day we went straight to the beach without buying the voucher from reception and got 2 sunbeds for 6 euros each wherever we wanted to be on the beach. DON'T BUT THE VOUCHER. There is no where to eat or anywhere to get a drink in Calambrone. The nearest town is Tirrinia which is about 8 minutes on the bus (when it comes) or 35 minute walk along the main road. One evening we walked to town and my pizza was so big that we decided to take it back for our lunch the following day. So we left it on the side and when we returned to the room later found that the cleaner had taken it even though it was not in or near the bin. We mentioned this to the reception who said they would speak to the manager but heard nothing and had no lunch that day. The next morning we decided to go to Pisa. So we got ourselves ready with money etc all laid out on the side ready for our trip and left our room with the sign on the door saying PLEASE DO NOT DISTURB while we quickly went for breakfast. We returned to our room some 15 minutes later to find the cleaner in our room who then told us to come back in 5 minutes. We were not impressed and told her to get out as we had told her not to enter our room. So have no idea whether any of our personal stuff was touched or how much money was left. She had removed our towels so were unable to have a shower so just left. Didn't bother to tell reception as they had not reacted to the previous day's problems. SO DON'T LEAVE ANY VALUABLES AROUND EVEN IF YOU HAVE ASKED FOR THE CLEANER TO NOT ENTER.
You will need to hire a car as the bus comes along very infrequently (1 an hour if you are lucky). The inspectors on the public transport are like little Hitlers and are so rude and in your face that you actually feel threatened. We certainly do not treat our visitiors to the uk like this.

Room Tip: No room is a good room.
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  • Stayed September 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparkresort, Responsabile relazioni pubbliche at Green Park Resort, responded to this review, October 20, 2014
Dear Sir,
I thank you for your comment and for your congratulations about our staff at the Reception which was very helpful you said and about our rooms very clean. I am sorry to read anyway that the room was not the one you expected. The Resort have 148 rooms, different categories, different size and only a part of them have balcony. Usually when the guest asks for a room with balcony in advance and it is available, our well-prepared staff offer it, and it is the same when somebody asks for a room with view or on the upper floor, or near the Reception and so on. Our Resort has a special agreement with the nearest beach (5 minutes walking) and the agreement is a standard one which includes the use of 2 sun chairs and 1 umbrella per room. Our staff always inform the guests about it and always suggest them that if they need sun beds and not sun chairs they can spare money and take them directly at the beach without the voucher. Calambrone is an area with new buildings and during the season you can find outside the Resort with an easy walk a market, a bar, a pizzeria a and an ice-cream parlour. Inside the Resort there are 2 restaurants (and the grill at the pool in summer), the American bar (and the pool bar in summer), and if it’s true that the local bus is not so frequent (1 each hour), our staff is at your disposal to reserve a private transfer, taxi or even the delivery for a car to rent.
Nevertheless I understand your comment and do apologize for the discomfort.
I would be honored to have you as our guest again in the future and please feel free to refer to the feedback you have provided us with when you make your next reservation. Doing so will allow us to offer you a special welcome in what we hope will be your home during your stay in Tirrenia.

THE DIRECTION
GREEN PARK RESORT
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379 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Vilnius, Lithuania
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 16, 2014

make sure you are getting the room you want- as there are such different rooms styles.
Our towels were not changed all stay, and when we called the reception girl promised that someone will change them, but no one ever came!

  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparkresort, Responsabile relazioni pubbliche at Green Park Resort, responded to this review, October 21, 2014
Dear Ms,

I thank you for your comment and the suggestions you gave to the people reading, because it is true, we have 148 rooms different for size, category, view, floor and so on, so if you send an email to our booking office with your request, we will do our best, depending on the availability, to offer what you are looking for. It will be our pleasure. About the towels, usually you need simply to let them on the floor and the housekeeper will change them automatically. I am sorry you didn’t get any new towels, I already talked to the housekeeper in chief about it, demanding more attention.
We hope that we will welcome you again and we invite you to keep in touch with us through our web site.

THE MANAGEMENT
HOTEL GREEN PARK RESORT
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Aviano
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014

If you have to be in this area for any reason, then this is the best you will find. It's OK, not bad. The pool is great and the Spa is good also the people aren't bad, Breakfast is fine, but not always. I'm in this area for work a lot and have tried practically all the hotels in the area and this is the best you will find.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparkresort, Responsabile relazioni pubbliche at Green Park Resort, responded to this review, October 21, 2014
Dear Guest,

Thank you for staying with us and for your kind comment that will help us to improve our staff and breakfast choice. We are grateful to understand that you spent a comfortable stay at our Hotel and you enjoyed our pool and Spa.

We hope that we will welcome you again and we invite you to keep in touch with us through our web site.

THE MANAGEMENT
GREEN PARK RESORT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 18, 2014

This is a really nice resort with high quality in most things. Nice rooms with air condition and some have terrace or balcony. Service minded staff.

Three restaurants in the resort, one Michelin-starred, one regular breakfast/lunch/dinner and one by the pool. All quite expensive.

Nice pool area with two pools, a lot of sun beds and umbrellas. Close to the beach.

The only bad thing is that the location is far away from other restaurants and shopping, so either you eat in the resort or you have to take the car to Tirrenia centre.

Very close to Pisa airport, approx 20 minutes with taxi or car. Also a very good location as a starting point to explore the beautiful Tuscany, Firenze or Cinque Terre.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparkresort, Responsabile relazioni pubbliche at Green Park Resort, responded to this review, October 21, 2014
Dear Guest,
Thank you for staying with us, for your kind words and for sharing with us your good experience at our Hotel for three different times.
We are very glad that you enjoyed the hotel , the room, our three restaurants , the pools, the location and our staff.
We hope to welcome you again next year and we suggest you to visit our web site to be kept up dated on latest news.

THE MANAGEMENT
GREEN PARK RESORT
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Seoul, South Korea
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 9, 2014 via mobile

The pool is very nice and the staff is very well versed in word smithing such as telling us that we had 24 hour pool access however the pool is not open 24 hours. The hotel. Is not near any good restaurants but the hotel bar and restaurants are good. The breakfast is very good and the rooms are OK you have a fair walk to the beach and the hotel charges for wifi and pool towels. I would not stay there or recommend this hotel to anyone.


Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparkresort, Responsabile relazioni pubbliche at Green Park Resort, responded to this review, October 21, 2014
Dear Guest,
Thank you for your review and for the time spent in sharing your experience at the Green Park Resort.
We are very glad that you enjoyed the pools , the bar, the restaurant, the breakfast and the comfort of our rooms.
I am sorry about the fact that the outdoor pools are open only during the day when there is a safe guard service and no chemical treatment and I beg your pardon about the wrong information somebody of the staff gave you. Calambrone is an area with new buildings and during the season you can find outside the Resort with an easy walk a market, a bar, a pizzeria a and an ice-cream parlour. Inside the Resort there are 2 restaurants (and the grill at the pool in summer), the American bar (and the pool bar in summer), and our staff is always at disposal for any suggestion and information about near restaurants, bus service, transfer or taxi.
Your comments and suggestions are greatly appreciated and valued, we hope to welcome you again in our hotel.

THE MANAGEMENT
GREEN PARK RESORT
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Alton, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2014

This is a very smart and well run place. Generally the staff were great. The restaurant has no atmosphere at all (think breakfast room).

The room was good and comfortable.

The pool is very good and the staff at the pool bar could not be faulted. The grill at the pool (Friday night) was very good if a touch expensive (100 euros) but that was a last night treat.

There is an empty parade of shops in front and a lot of abandoned building projects around which gives the area a deserted feel. The beach is sandy but we only walked down there once.

So its hard to find anywhere to eat except the hotel that is a sensible walk (I like a glass of wine). Its easy to get to from Pisa airport, follow the signs to Tirrenia.

If you want a quiet few days then I would go again, but I would have preferred a bit more within walking distance.

Room Tip: Overlooking the gardens if you can
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparkresort, Responsabile relazioni pubbliche at Green Park Resort, responded to this review, October 21, 2014
Dear Guest,
I thank you for your comment and for your congratulations about our staff , our comfortable rooms, the pools, and the grill very well appreciated. Calambrone is an area with new buildings and during the season you can find outside the Resort with an easy walk a market, a bar, a pizzeria a and an ice-cream parlour. Moreover, every beach, including the one with whom with have a special agreement, has a Restaurant/Bar where you can always drink or eat something. Then our well-prepared staff is at your disposal for all information about bus, or to reserve a private transfer, taxi or even the delivery for a car to rent. As you wrote, our Resort it’s easy to reach from Pisa Airport, but even from the Railway Station.
Hoping to welcome you again in our hotel, we thank you again for your comments and suggestions, helpful to improve our services.

THE MANAGEMENT
GREEN PARK RESORT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sjömarken, Västra Götaland, Sweden
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed July 5, 2014

The rooms are spacious and conveniently equipped, the air conditioner could need a service. The breakfast buffet is ok but, for dinner, we didn´t appreciate the atmosphere there.
The pool area is very nice and the whole hotel is kept very clean.
It is neccessary to have a vehicle if not eating at the hotel or at the nearest nice reataurant (1.5 km). The next nice restaurant is another 1.5 km away.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparkresort, Responsabile relazioni pubbliche at Green Park Resort, responded to this review, October 21, 2014
Dear Guest,
Thank you for staying with us and for your kind comment that will help us to improve the Restaurant atmosphere and even the maintenance service. We are grateful to understand that you spent a comfortable stay at our Hotel and that you enjoyed our rooms, the meals, the pools and that you appreciated the cleanliness of the whole Resort which is not so easy thinking about the fact that it is immersed in 5 hectares of park .
We hope that we will welcome you again and we invite you to keep in touch with us through our web site.

THE MANAGEMENT
GREEN PARK RESORT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Green Park Resort

Address: Via Dei Tulipani 1, 56018 Calambrone, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa > Calambrone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Calambrone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Green Park Resort 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Green Park Hotel Tirrenia
Green Park Pisa

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