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“Stay away - dangerous place” 1 of 5 stars
Review of Jungle Palace

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Jungle Palace
El Panchan, Palenque-Ruinas Carretera km 4.5, Palenque, Mexico   |  
Hotel amenities
Broome
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Stay away - dangerous place”
1 of 5 stars Reviewed October 27, 2013 via mobile

Located beautiful and nice bamboo huts - the downside: they don't tell you that the river floods to a level that full covers huts. A nightmarish experience running through hip high water to a two story building in order to not getting washed away in the floods in the middle of the night. No responsibility from staff in keeping guests save. A clear case of a place that should be shut down before any serious harm happens to guests.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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35 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
London
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2013 via mobile

El Panchen is a must. Why stay in ugly Palenque town when you can stay for cheaper in the heart of the jungle?! 4 of us shared one room with two doubles for 60 pesos each. Everything is basic as you'd expect but what do you really need when you're surrounded by breathtaking nature and glimpses of howler monkeys in the trees overhead. There's a handful of little bars and cafes that play live music in the evening and be prepared for the late night extravaganza at Don Muchos restaurant, it's a show-stopper, and free! To arrive take the bus to Palenque then either a collectivo or taxi 10 mins to El Panchen. Collectivos run to/ from the ruins all day and start from about 6am if you need to get to the bus station early when you leave.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2013

The ironically named jungle "palace" is a collection of dirty, insecure huts on a floodplain. The staff were rude and unfriendly, and for the majority of our stay there was no water in the showers / taps, or electricity. In fact, we were charged more one day so that the electrician could be paid! Our experience here was particularly unfortunate over and above this - on our third night, whilst we were out at dinner, the "bubbling brook" burst its banks and completely flooded our ground floor canabana, totally destoying all of our possessions. Despite having spare keys and the experience to anticipate this likelihood, the staff didn´t move our things out of danger´s way - in fact, some of them seemed to find the destruction of our passports funny. They extremely reluctantly put our muddy, saturated clothes in the wash and were also very reluctant to provide a written account of the event to help our insurance claim.
El Pachan is cool, but not for longer than 2 days and definitely don´t stay at Jungle Palace.

Room Tip: Don´t stay on the ground floor...
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  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 24, 2013

Lonely Planet raves about the jungle experience near to the Palenque park. I disagree. Once it might have been a hip place, but now it is just a very run-down collection of cabanas. There is obviously very little being invested into upkeep of the whole place (it is a collection of 6-7 properties of 20+ cabanas each). It is dirt cheap, but what you get is a ramshackle hut with almost no security, screens with holes (so no use) and moldy sheets. You would be much better staying in the city, despite it too being meh. Makes no difference at all in visiting the archaeological site - you save maybe 10 minutes collectivo ride. No service and some weird people hanging around.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2012

The cabanas are simple but ok for the price. We love the screens/mosquito nets that the room had as walls.

The music from the restaurants around was very loud until very late (around 5 am) the 2 nights we stayed there and wasn't very nice at all.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 23, 2012

The first room the owner showed me was really gross. I asked to see another and wound up with a lovely cabana next to a bubbling brook. Security was not great--the walls were made of screens. However, it was really delightful to wake up to the sound of the brook in the morning. Shared bathrooms could have been a bit cleaner, but, then again, we were staying in the jungle.

Stayed August 2012, traveled solo
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Tampere
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 26, 2012

They have many difference rooms for budgettraveler and kindness.
I stay a single room 1day/100 Mexican peso cash without shower and wc..WC/Shower is near the rooms..no breakfast..can buy foods and drink near the restaurant..is inexpensive..I thik so.
I go to town by minibus(1 ticket 5 mex-peso ) and bank, many foodshops, supermarket, bank, restaurants, anykinds things are there .it is normal small downtown and safety place because am woman and walking alone on the streets ..they are not same like a MexicoCity.

JunglePalce is very near the MayaRuins NationalPark..about 5 min by foots from Jungle-accommodation zone to entrance.
















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Room Tip: See and know to my review
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  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Jungle Palace

Address: El Panchan, Palenque-Ruinas Carretera km 4.5, Palenque, Mexico
Location: Mexico > Southern Mexico > Chiapas > Palenque
Hotel Style:
Ranked #10 of 25 Specialty lodging in Palenque
Also Known As:
Jungle Palace Hotel Palenque

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