We (married couple, two kids, and my mom) stayed in room 21, a triple with well-working A/C, in the back. It was quiet, clean, and although that bathroom sink was indeed tiny, it was adequate. Nothing fancy, but a pleasant, comfortable, quiet place to relax after long days out and about.
The hotel itself seems to be sort of your average hotel for vacationing Mexican families or travelers. It is basic and quiet (almost incognito) and well-kept-up. The free drinking water was very appreciated.
Its location on a busy avenue right in the middle of everything was actually very convenient, with the riverfront, shopping, and services all close at hand.
For us, its very best feature was Gustavo, the pleasant gentleman at the front desk (not sure if he's the owner or main manager or what, but if he's not, he ought to be). He was professional but not aloof, friendly but not intrusive, and VERY helpful and accommodating. When asked, he gave very useful information about local attractions and services, and even drew up some very helpful maps for us. The reasonably-priced nearby laundry place he recommended delivered our clean, dry, folded laundry to the hotel when it was done, where Gustavo held it for us at the front desk until we returned from our outing.
We only stayed two nights, and wanted to take a day trip to Palenque our last day, and then take a nighttime bus to our next destination. We were going to check out of the hotel early, and leave our bags at the left-luggage at the bus station, but after doing some math, I concluded a cheaper solution would be to pay for a single room at the hotel and stash our stuff there and just come back for it by taxi in the evening. When I asked Gustavo if this might be possible, he graciously offered to just let us store our bags for free, in the space under the stairs, behind the front desk. It was a wonderful solution for us, and we felt (rightly so) that our belongings were perfectly secure there. By the time we came back in the evening, Gustavo wasn't there anymore, but we left him a gratuity (about half the price of the basic single room--we hope it was enough) with the other gentleman, and we hope Gustavo knows how much we appreciate his helpfulness and graciousness.
I speak Spanish, so didn't really get to hear much of Gustavo's English, but got the impression it was plenty adequate.
Villahermosa doesn't seem to get much foreign-tourist traffic, but it really is a decent city, with plenty of nice historical and cultural things to do and see, very affordable, and an excellent base for an all-day trip to Palenque (especially the Hotel Oriente!).
- Also Known As:
- Hotel Oriente Villahermosa, Tabasco, Mexico