We came from Campeche, went to San Cristobal and made an overnight stay at the hotel.
Arriving quite late, we were to late for La Venta. But the location compensated : the hotel is located in a park with quite some wild life. A place for bird watchers. Given that Villahermosa is just a very normal, busy, industrial town with lots of traffic, we were more than surprised to find that quiet comfortable spot with Quality in. The inner patio has a big avocado tree and some more trees and shrubs and a fountain with nice and calmly dripping water. Our room was spacious, airy, clean and with view on to the lake. The bathroom was very big and had everything you would expect in a 4 to 5 star hotel. So when it comes to comfort and location we were more then happy.
The negatives were service and breakfast.
Service: there were 2 groups of 3 to 5 service staff standing around, chatting. Guests were ignored. One lady even polished her nails on the breakfast reception desk! I had to go to the kithchen myself to get some hot water.
Breakfast: we had continental breakfast included. This meant we did not sit in the main breakfast room, but were confined in a small corner from were we had a good view on the main breakfast room. No flowers on our tables. No service either. There was bad tasting coffee ( hot water coloured with a bit of coffee powder), some old cookies, no corn flakes, bread was out, so was jam. When I asked for some jam I was first ignored. Then a waiter came to state 'they' would arrive with jam....20 minutes later still no jam....at the end I had to go to the kitchen to get bread and jam myself!
It is a shame that the staff is so badly managed, or not managed at all. This spoils the whole good impression of the hotel!
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- Also Known As:
- Villahermosa Quality Inn
- Quality Inn Villahermosa Cencali Tabasco, Mexico