At first glance this hotel looks modern, new and lots of staff. Reception staff were excellent and even when I had a problem connecting my ipad to the WiFi Roger was able to help even though I couldn't speak Spanish. The rooms on closer inspection hadn't been cleaned and there was dust everywhere especially the bedside tables. There was a heavy downpour and when I returned to my room there was water all over the floor near the window. I called the help line and as no one was available a message was left with the operator for someone to call me. NO ONE CALLED. When I mopped up the floors with the bath towels I discovered how dirty the floors were!!!
We did ask for a quiet room and were given one on the 2nd floor quite a distance from the lift but all night you can hear the lifts "pinging" You can also hear the people above you walking around really clearly.
We went down to the bar for a drink and there wasn't much choice of beverage - we couldn't even get a margarita! Because of the rain we ended up eating in the restaurant which had a limited menu also. Breakfast however was much better though quite expensive and obviously the hotel caters to the business account.
- Also Known As:
- Fiesta Inn Villahermosa Tabasco, Mexico
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