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“"Great service"” 5 of 5 stars
Review of Hotel Mision Express Villahermosa

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Hotel Mision Express Villahermosa
2.5 of 5 Hotel   |   Aldama 404 | Historic Centre, Villahermosa 86000, Mexico (Formerly Howard Johnson Hotel Villahermosa)   |  
Hotel amenities
Ranked #4 of 31 Hotels in Villahermosa
Hermosillo, Mexico
1 review
“"Great service"”
5 of 5 stars Reviewed 3 weeks ago

One of the best hotels in that area,was a great experience; i recomended to my friends that live in DF,the food was a party in my mouth; i was there for a hole week and it was amazing,i hope next year really stay there,thanks for all,grettings!!!!,

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    16
    2
    4
    1
    4
See reviews for
7
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Valle de Bravo, Mexico
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 28, 2014

The reception was some desks thrown together, I got my feelings crunched expecting them to offer us a free meal, they were elaborate and joyful offering this service to the group in front of me. Because I got mine from an off site webservice, they cut corners. The staff were gentle, and friendly.

Room Tip: It is in safe walking distance to interesting places in the city. I enjoyed the atmosphere was not...
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calidadm, Gerente at Hotel Mision Express Villahermosa, responded to this review, 5 weeks ago
Google Translation
Estimado huésped

Agradecemos los comentarios que nos hace favor de enviarnos ya que son muy importantes para nosotros para poder mejorar cada día y nos da mucho gusto saber que le gusto la amabilidad de nuestro personal.
Le pedimos una disculpa por los inconvenientes encontrados y que por lo consiguiente su estancia no haya sido del todo satisfactoria.
Le comento que nuestro lobby ha sido terminado, y remodelado para que usted pueda disfrutar más nuestras instalaciones, ojala tengamos la oportunidad de poder atenderlo nuevamente y pueda ver los cambios que hemos hecho a nuestras instalaciones.

Saludos cordiales
Sr. Javier Pascual Gerente General Mision Express Villahermosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed October 9, 2014

This was a great disappointment. Nothing worked! The renovation works on this former Howard Johnson hotel were incomplete. The rooms were very hot, the ac units were inadequate to cool the rooms. The bar fridge was not connected. The hotel was noisy as workman were finishing work. There was paint everywhere. The wifi didn't work.Need I go on! It was a disaster. Watching the hotel operate was like watching Basil Fawltey and Manuel in Fawltey Towers. I feel terrible, like kicking a dog when it's down, but think others need to be warned.

Was there anything good about our stay? Yes there was - the breakfast was very good!

  • Stayed October 2014, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
direct0rH0tel, Gerente at Hotel Mision Express Villahermosa, responded to this review, October 15, 2014
Dear guest,

Thank you for staying with us and taking the time to review your visit. We appreciate your feedback as it can serve to reinforce our strengths as well as help us build areas where we can improve. I apologize that your stay was less than satisfactory and I can assure you that we always take all guest comments very seriously.

It is our goal to ensure the complete satisfaction of all our guests.

We hope to host you again to show you all the changes that we have made thanks to you.

Best regards

Javier Pascual
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

The service was excellent! This place is in a great location which is something I really liked. Staff was friendly and answered any of my questions on good local restaurants. I would definitely come back again. Thank you Mision Express!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mision Express Villahermosa

Address: Aldama 404 | Historic Centre, Villahermosa 86000, Mexico (Formerly Howard Johnson Hotel Villahermosa)
Location: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Villahermosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Mision Express Villahermosa 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Get ready for fun and adventure on your Mexican getaway at Howard Johnson Hotel Villahermosa. Ideally located in the heart of the downtown historic district, our Centro hotel near Grijalva River is just minutes from the best cultural, historic and capital-area attractions in the city. Let our friendly, bilingual staff help you get the most out of your trip.Whether you want to enjoy a meal on our sidewalk café or dining room, we offer an on-site restaurant and bar with room service for your convenience. Make the best of each day with free Rise & Dine continental breakfast, and use free Wi-Fi Internet access to catch up on email before heading out. From laundry and dry cleaning service to meeting and banquet space, our Centro hotel offers all the amenities to make your stay memorable. We offer a business center, currency exchange and 24-hour valet parking. Handicapped-accessible rooms and Executive suites are available. ... more   less 
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Also Known As:
Howard Johnson Villahermosa
Villahermosa Howard Johnson
Hotel Mision Express Villahermosa Tabasco, Mexico

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