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“Comfortable and close to airport” 4 of 5 stars
Review of Villahermosa Marriott Hotel

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Villahermosa Marriott Hotel
3.5 of 5 Hotel   |   Av. Paseo Tabasco No. 1407 | Col. Tabasco 2000, Villahermosa 86030, Mexico   |  
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Hotel amenities
Ranked #2 of 33 Hotels in Villahermosa
San Miguel de Allende, Mexico
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Comfortable and close to airport”
4 of 5 stars Reviewed March 14, 2015

I stayed with a tour group for one night after flying in from Mexico City. The hotel is comfortable, pretty and close to the airport. The pool and outside areas are quite attractive. The buffet was excellent. My only negative was in the restaurant upon our arrival - there were 50 of us, and we had to wait quite a while for the welcome party featuring beer and snacks. Our tour guide has been extremely detailed and communicative with all the other hotels. This one seemed to have a management problem as the staff appeared surprised and overwhelmed by our presence. Otherwise a pleasant stay.

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVSA, Director General at Villahermosa Marriott Hotel, responded to this review, March 16, 2015
Dear Guest:

Thank you very much for staying at the Marriott Villahermosa Hotel.
We appreciate your feed back and are delighted to hear that you and your group enjoyed our buffet, swimming pool and had been a comfortable stay
We will work to improve the comunication with operator tours.
We hope you choose to stay with us again whenever your travel needs bring you back to Villahermosa.

Best Regards.

M Hernández
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
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    0
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Villahermosa, Mexico
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed at the Marriott Villahermosa for business and this hotel has recently been renovated and has a trendy lobby bar and at night they have live music where you can enjoy after a long day of work. The bed was also very comfortable and I had a really good night sleep. I really enjoyed the breakfast buffet because it had a large variety of hot and cold food options and this is the same for the lunch buffet. The cons about this hotel is that the rooms are small and do not give you the best option to work on your computer and the bathroom seemed very old with a small tub and a horrible shower pressure.

Room Tip: The hotel does not offer a la carte for lunch so if you wish to enjoy lunch somewhere else, there ar...
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  • Stayed February 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVSA, Director General at Villahermosa Marriott Hotel, responded to this review, March 12, 2015
Dear Mr Moreno:

Thank you very much for having stayed in Marriott Villahermosa Hotel and sharing your experience.
We appreciate your feed back and are delighted to hear that you had a great stay and you enjoyed our bufet, live music and you liked our rooms
I can assure we will work on the ítems you have listed to improve immediatly

Thank you for your time and come visit us again soon

Best Regards.

M Hernández
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Villahermosa, Mexico
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 8, 2015

Myself and friends went to the Marriott hotel for brunch today and it has to be the best brunch in Villahermosa. Great selection of foods fruit cold cuts cheeses with an unlimited supply of coffee. Very friendly staff to serve you or to make your special order of eggs. Just excellente!

  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVSA, Director General at Villahermosa Marriott Hotel, responded to this review, February 10, 2015
Dear Guest:

We appreciate your feed back and are delighted to hear that you and your friends enjoyed our Sunday Brunch and know that our staff were very friendly with you.

Thank you for staying at the Marriott Villahermosa Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Villahermosa

Best Regards

Miguel Angel Hernández Sada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaga, Spain
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

We has a very uncomfortable stay here for 2 nights. It is very expensive but then they charge extra to have WIFI in your room. The A/C was noisy so that we had to sleep with earplugs, the band so noisy in the lobby that I could not hear the receptionist and I found it a cold, impersonal hotel. I would not recommend staying here.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVSA, Director General at Villahermosa Marriott Hotel, responded to this review, December 10, 2014
Dear Guest: I am very sorry to read that you did not enjoy your time with us very much.
We improve our internet services and I will be reviewing that air conditioning is quiet.
Although we feel short of meeting your expectations during your past stay I Hope you will consider Marriott Hotel on your next visit to Villahermosa so that we can better deliver upon the guest experience you deserve.

Thank you.

Best Regards

Miguel Ángel Hernández
General Manager
Villahermosa Marriott Hotel
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Youngsville, Louisiana
1 review
5 of 5 stars Reviewed October 24, 2014

I have been staying at this hotel now for 2 months and have 3 months to go and could not picture myself staying anywhere else where the staff would treat you any better. I live like a king in this Hotel and greeted with smiles and most of all respect. The breakfast is as grand as its service. Highly recommend the Marriot Camino Real Hotel to anyone staying in this area!! 5 Stars by far!!

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paola M, Director Comercial at Villahermosa Marriott Hotel, responded to this review, November 11, 2014
Dear Guest, thank you very much for your comment. we are making our best to give you a better time.
Thanks to your comment now have more desire to do our work better
I hope soon to thank you in person
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Breaux Bridge, Louisiana
1 review
5 of 5 stars Reviewed October 24, 2014

The hotel has recently made the change to a Marriott. Completely remodeled and looks excellent. The staff is very professional, while being friendly to all the guests. The rooms have also been updated with brand new beds. Also in a great location with access to a shopping mall, restaurants and grocery store within walking distance. After being here for 14 days, the hotel has become like a second home to us, and we look forward to our next stay.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paola M, Director Comercial at Villahermosa Marriott Hotel, responded to this review, November 11, 2014
Google Translation
Muchas gracias por su comentario, estamos en este proceso de mejora después del cambio de marca y mejora de estándares y su comentario nos alienta bastante, pues ahora sabemos que vale la pena nuestro trabajo en equipo. Queremos que se vaya siempre con esa sensación de que superamos sus expectativas. usted es la razón de nuestro trabajo.
gracias.
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Mexico City, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 24, 2014

I stayed for just 1 night. The staff was extremely friendly. Always asking how’s my stay going. Check In and Check Out was fast and my invoice was sent correctly to my email. The room was very comfortable and all the furniture nice and in place.

Will stay here for my next business travel.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVSA, Director General at Villahermosa Marriott Hotel, responded to this review, November 25, 2014
Dear Guest, Thank you for sharing your experience at Villahermosa Marriott Hotel.
We appreciate your feed back an are delighted to hear that you had a great stay.
We hope you choose to stay with us again whenever your travel needs bring you back to Villahermosa.

Have a nice day.

Sincerely

Miguel Angel Hernández Sada
Director General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villahermosa Marriott Hotel

Address: Av. Paseo Tabasco No. 1407 | Col. Tabasco 2000, Villahermosa 86030, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Villahermosa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Villahermosa Marriott Hotel 3.5*
Number of rooms: 267
Official Description (provided by the hotel):
Located on Paseo Tabasco, just 15 min from the International Airport, and connected to the Galerias Tabasco 2000 shopping mall and the Convention Center, with easy access to the city's main financial, cultural, business and entertainment areas. Marriott Villahermosa Hotel has been designed with luxury facilities and with the highest standards of service for a memorable experience. ... more   less 
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Also Known As:
Camino Real Hotel Villahermosa
Villahermosa Marriott Hotel Tabasco, Mexico

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