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“Perfect for travelers” 5 of 5 stars
Review of Hotel Maya tabasco

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Hotel Maya tabasco
3.5 of 5 Hotel   |   Blvd Adolfo Ruiz Cortinez 907, Villahermosa 86000, Mexico   |  
Hotel amenities
Ranked #6 of 33 Hotels in Villahermosa
New Orleans, Louisiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Perfect for travelers”
5 of 5 stars Reviewed March 4, 2015

The hotel is exactly what one would expect, even has wifi. The restaurant is good too! The location is great for those coming/going to the airport or catching a bus out of town. Getting a taxi to wherever you want to go is no problem and I found the staff to be very helpful & friendly.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Hotel Maya tabasco, responded to this review, March 11, 2015
Dear JB, Thank you so much for commenting about your stay at Maya Tabasco Hotel.

We really thank you for your kind comment about the staff and the service they provide to you.

Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your stay.

We truly appreciate your preference and look forward to serving you again in the near future.

Happily.

Arturo Villaseñor R.
General Manager
Hotel Maya Tabasco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    12
    17
    7
    1
    3
See reviews for
8
5
2
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

We stayed at this hotel when driving from Veracruz to the Yucatan. Very convenient location when passing through Villahermosa. Room was very clean and comfortable (loved the custom linens with Maya motifs, they should sell them) restaurant was very good. Front desk could have been more friendly...the boiler gave out and we had cold morning showers one visit, and their attitude was less than accommodating, or even mildly sympathetic....next visit we had unlimited hot water with good pressure. We will use this hotel again

Stayed December 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Hotel Maya tabasco, responded to this review, March 11, 2015
Dear Jane , thank you for your kind recommendation. Are very important for us the opinions of our guests and their feedback on the experience on your visit. Sorry the technical problem you had with hot water. We solved as soon as possible. Hope to meet you personally on your next stay.

Best regards.

Arturo Villaseñor R.
General Manager
Hotel Maya Tabasco
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Haifa, Israel
Top Contributor
87 reviews 87 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 11, 2014

this hotel is perfectly located for traveling people, with excellent access from the main street,spacious parking, easy to get to every corner of villahermosa.
service is good and efficient, rooms nice and clean with suitable amenities.
the restaurant in the hotel is o.k for breakfast, but for dinner, look at it as last choice, if you do not want to drive to the other part of town, because in that neighbourhood choices in the evening are limited.
the hotel is close to the huge market district, which is splendid to visit during daytime

Room Tip: ask for rooms distant from main street (entrance), to avoid highway noise. other than breakfast, co...
See more room tips
  • Stayed September 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Hotel Maya tabasco, responded to this review, December 13, 2014
Dear Nathan, Thank you kindly for sharing your experience with us. We love to receive honest feedback like yours to help us keep up on the details that may fail from time to time.

Our mission is to help you relax as much as you can while you are in Villahermosa, México!!

Thank you again for such a wonderful review. Can't wait to have you back either!!

In Lak´ech

Arturo Villaseñor R.
General Manager
Hotel Maya Tabasco
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Dusseldorf, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2014

All Windows are closed, rooms smell, eletric devices making sound.. Staff is not able willing to do anything and says it's the fault of Expedia...bad choice, still remains a way to expensive smelly construction site - not to recommend....

Stayed November 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Maya tabasco, responded to this review, November 18, 2014
I invite you on your next time to Villahermosa, to give us the opportunity to change your perception of the hotel , our reception staff apologizes for not solving the demands of service .

Best regards.

Arturo Villaseñor
Gerente General
Hotel Maya Tabasco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elizabethtown, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 2, 2014

After leaving this hotel, and having used our credit card in the restaurant, a few days later the card information was used fraudulently online by somebody to make unauthorized purchases. Draw your own conclusions. The hotel and restaurant are splendid, but what happened? The case is being investigated...more later.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Maya tabasco, responded to this review, September 22, 2014
We are truly sorry for the inconveniences you incurred with your credit card while staying at Villahermosa City.

We are here to support your efforts in every way possible. If your credit card company need information from the hotel, we are available to bring it, they officially investigate and resolve your credit card usage.

We sincerely hope the matter will be completely resolved for you.

Sincerely,

Arturo Villaseñor
General Manager
Maya Tabasco Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2014

Good location, near the bus station. Nice big hotel, with clean rooms with everything you need. Very big, comfy beds. The best bit is the swimming pool, which is set in a nice garden and well maintained.
The food was also nice and the staff friendly and helpful.

Stayed June 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Maya tabasco, responded to this review, August 5, 2014
Dear Fiona,

First of all, I would like to thank you very much for taking the time to write a review. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended.

The main goal we have in Maya Tabasco is make our guest feel like at home.

We thank you and hope to be your home in Villahermosa Tabasco again.

Cordially.

Arturo Villaseñor R.
General Manager
Hotel Maya Tabasco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merida, Mexico
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 17, 2013

The hotel is old, you can see that it has improved, but still has several shortcomings.

On my first visit, my pillow smelled musty, the bed was very hard and uncomfortable, the decor is very old.

On my second visit, the room was better, a single bed, spacious and comfortable, no bad smells.

The bathrooms are old and look ugly in some details.

Restaurant food is good but can be better to eat elsewhere.


The waiter rudely treated us while we were in a business meeting.

Room Tip: Choose the single big bed room.
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Maya tabasco, responded to this review, January 14, 2014
Google Translation
Estimado Joselo, gracias por tomarse el tiempo de retroalimentar su experiencia en esta su casa, sin duda como bien lo menciona estamos haciendo importantes renovaciones e implementando actividades que contribuyan a la comodidad y satisfacción de nuestros huéspedes, el equipo de ama de llaves tiene la misión de brindar el cuidado necesario para que nuestras habitaciones cumplan con las condiciones necesarias que todo hotel 4 estrellas debe brindar, respecto de la calidad de alimentos y servicio de nuestro restaurante, estamos también implementando comida típica Tabasqueña y mas importante, excelencia y amabilidad en el trato de nuestros meseros.
Una vez mas agradezco en nombre de todo el personal sus comentarios y esperamos tenerlo de vuelta en esta su casa y que disfrute su estancia con nosotros, sera un placer conocerlo personalmente y ponerme a sus ordenes.

Saludos cordiales.
Arturo Villaseñor R.
Gerente General
Hotel Maya Tabasco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Maya tabasco

Address: Blvd Adolfo Ruiz Cortinez 907, Villahermosa 86000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Villahermosa
#2 Spa Hotel in Villahermosa
#4 Business Hotel in Villahermosa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Maya tabasco 3.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Maya Tabasco Hotel Villahermosa
Best Western Villahermosa
Villahermosa Best Western
Hotel Maya Tabasco Villahermosa, Mexico

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