Having stayed in the Albrighton Hall a few years ago and really enjoyed it, we booked a short break away at the beginning of 2010 to celebrate the new year. We booked for two nights at a total cost of £220, but we found a 10% voucher from Hotels.com, and also used Quidco so managed to bring the cost down to £180, which was ten minutes well spent!
When we arrived the receptionist was very pleasant and booked us in swiftly. We were in the stable block, which is located at the back of the hotel. Once we got to the room our first impressions were that it was fairly average. There were a few stains on the carpet and the walls were in dire need of a coat of paint - marks and scuffs all over them. One large patch on the wall had been repainted some time ago, but with different colour paint than the rest of the room! There was also make-up all over the bathroom door and the full imprint of a previous occupant's eyelashes were above the spyhole in the door - clearly someone had just applied mascara and then peeped through the hole, but why it had not been noticed by the cleaner I don't know.
As we unpacked into the room we also noticed that most of the furniture had been scratched or damaged in some way. As our two days progressed we also encountered a faulty mains socket (no power), and a blocked plughole in the shower, meaning showers had to be taken in two minute bursts in order to avoid flooding the bathroom.
Quite possibly the worst thing we encountered was a large number of toenail clippings on the carpet next to the bed. They weren't embedded into the carpet or hidden under the bed, they were just scattered over a 1m wide area, in plain view. Sadly this meant that the room cannot have been hoovered before our arrival as any vacuum cleaner (regardless of quality) would have picked up these clippings. The lack of hoovering was also apparent when I cut my foot on a shard of glass later that day! I guess the previous occupant had broken a glass/bottle in the room, but had the room been hoovered properly I wouldn't have had to pick glass out of my foot.
Although the stable block is fairly quiet (we didn't even hear any other guests), it is right next to the kitchen exhausts that run 24/7, so there is a constant low-pitch humming that we found mildly annoying.
On a more positive note the staff were very friendly, and the pool/spa area was as nice as it was the last time we visited. The grouting in the steam rooms could have done with a clean though, and the spin-dryer in the male changing rooms had obviously broken at some point in the past but it had not been replaced.
Our overall impression of the hotel is that it has really gone downhill since our last visit. I don't think any money has been spent on decorating or improvements in the last five years, and the poor room cleaning standards left a lot to be desired.
We shall not be returning...
- Official Description (provided by the hotel):
- 300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Indoor pool, gym, squash courts, sauna, steam room, solarium and beauty treatments. 24 hr room service. Free parking. ... more less
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- Also Known As:
- Mercure Albrighton Hall Hotel Shrewsbury
- Albrighton Hall Hotel
- Accor Albrighton Hall Hotel Shrewsbury