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“Good find” 4 of 5 stars
Review of Portofino - Hanley

Portofino - Hanley
38-40 Marsh Street South, Hanley, Stoke-on-Trent ST1 1JD, England
+44 (0)1782 209444
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Ranked #4 of 13 Restaurants in Hanley
Certificate of Excellence 2014
Price range: $15 - $33
Cuisines: Italian
Dining options: Breakfast, Dinner, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Dinner, Late Night, Reservations
Contributor
18 reviews 18 reviews
14 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Good find”
4 of 5 stars Reviewed September 11, 2013 via mobile

Stumbled across this place by chance when visiting the area.
Nice restaurant, with an extensive menu.
Attentive waiters, had to wait for our meal but there was an apology given and tk be honest it wasn't an awfully long wait.
Had three courses all of which were lovely.

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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316 reviews from our community

Visitor rating
    147
    98
    40
    17
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Newcastle-under-Lyme
Senior Contributor
34 reviews 34 reviews
17 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Very Average!”
3 of 5 stars Reviewed September 9, 2013

We visited Portofino's prior to watching a show in Hanley, but were disappointed to find it just average. We were a group of 4 and were given a very small table that in other areas of the room had been set up for 2; by the time our drinks and water were on the table there was hardly any room for food.
One of our party asked for some balsamic vinegar and olive oil when her starter arrived to eat with her bread only to be given the balsamic and told they had lost the olive oil! 3 of us ordered steak with homecooked chips for mains, the chips were hard and very pale, the steak was nice but as previously stated average.
When the bill arrived we were shocked to find that the half a shandy we had asked for had been charged at the price of half a lager and half a lemonade meaning it was almost as expensive as a pint of the draught lager!!!!!
All in all average and overpriced for the quality of the food.

  • Visited September 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
5 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“1st class”
5 of 5 stars Reviewed September 5, 2013 via mobile

Having struggled to find somewhere decent to eat @ 2130 on a Thur evening, in Stoke, I was amazed at the standard of food, welcome and ambience. The food was piping hot, delicious and plentiful. The service was polite and efficient, my wife happened to drop her spoon, and it was replaced instantly (with no fuss). Simply wonderful.

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Top Contributor
70 reviews 70 reviews
32 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
“Good Food Reasonable Prices”
4 of 5 stars Reviewed September 3, 2013

My wife and I went to Porofino on Sat 31st August and had a great meal we both had starter, main, desert and coffee and the wife had wine and I had 2 pints of Perroni and the bill was £60 excellent value.
the meals were cooked very well and were very tasty and seasoned very well, the only reason this resturanrt does not get an excellent is I only had 3 meatballs for my starter I cant fault the taste etc but 3 meatballs for £6 wasn't what I was expecting...

had a great night and the service was also excellent, all in all very good and I would recomend a visit to anyone and we will certainly be returning in the future.

  • Visited August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good food and good portions”
5 of 5 stars Reviewed August 30, 2013 via mobile

Had the 12oz steak, rare. It was spot on and came with potatoe wedges. Delicious overall and friendly staff!

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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