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“Good little itallan” 4 of 5 stars
Review of Portofino - Hanley

Portofino - Hanley
38-40 Marsh Street South, Hanley, Stoke-on-Trent ST1 1JD, England
+44 (0)1782 209444
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Ranked #4 of 13 Restaurants in Hanley
Certificate of Excellence 2014
Price range: $15 - $33
Cuisines: Italian
Dining options: Dinner, Breakfast, Late Night, Reservations
Restaurant details
Dining options: Dinner, Breakfast, Late Night, Reservations
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Good little itallan”
4 of 5 stars Reviewed March 24, 2013 via mobile

The food was fantastic the service was great overall a great little establishment would recommend anyone who wants to try authentic Italian food

PS the dessert the apple crepe was way too sour

    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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316 reviews from our community

Visitor rating
    147
    98
    40
    17
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Shropshire
Top Contributor
52 reviews 52 reviews
29 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
144 helpful votes 144 helpful votes
“Pretty good in the incredibly uncultural 'cultural quarter' of Stoke.”
4 of 5 stars Reviewed March 23, 2013 via mobile

Pretty decent - good for pre-theatre meal. We didn't book but they found us a table despite being really busy. Place emptied at 7pm ahead of show at theatre. Efficient service, slightly over-priced but decent quality food. Would come back so that's a compliment. But to be fair there seemed to be very few alternatives in the 'cultural quarter' of Stoke. Oh my goodness - cultural is perhaps not the word I would use - derelict and dispairing would be two I may utilise!!! Restaurant good though!!

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Top Contributor
311 reviews 311 reviews
90 restaurant reviews
Reviews in 85 cities Reviews in 85 cities
171 helpful votes 171 helpful votes
“first date heaven”
5 of 5 stars Reviewed March 20, 2013

we came here on our first date. it was very busy but were seated quickly, the atmosphere was nice and the staff very pleasant. the meal was beautiful and a very successful evening. We have been a few times since too

  • Visited October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Good food poor service”
3 of 5 stars Reviewed March 15, 2013

Got there at opening time service not tp bad but as the restaurant began to fill up the waiters could not keep up with the demand. We finished our main meal at 6 10 was then given the desert menu and at 6 40 our order had not been taken. So decided to skip desert and coffee and just paid the bill. The food we did have was very nice just needed more staff on.

    • 4 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
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Stoke-on-Trent, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Food looked like it came from a packet”
2 of 5 stars Reviewed March 15, 2013

I went here one year for a Christmas do at work. I had a chicken dish for my main, and the gravy tasted exactly like Bisto and was very salty. Was not impressed, especially for the price, and would have preferred if we had gone to Roberto's as their food is much nicer.
The staff were ok, but did not really seem interested.

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