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“food average service terrible!!!!” 2 of 5 stars
Review of Taj Mahal

Taj Mahal
58/60 Piccadilly, Hanley, Stoke-on-Trent ST1 1EG, England
01782 202555
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Ranked #9 of 12 Restaurants in Hanley
Cuisines: Indian
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
newcastle under lyme
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“food average service terrible!!!!”
2 of 5 stars Reviewed March 19, 2013

visited the taj mahal tonight,very cold restaurant, ordered two drinks on arrival and only received one,(wasn't the drink i ordered)poppadoms were quick, then had to wait a while for them too take our main order,then had to wait a while for mains to arrive,sat for 20 minutes with no drink,then when asked had to ask again after another 10mins to see where my drink was,eventually when mains arrived we had to go and ask for cutlery , very very poor service would have been quicker to have visited the real taj mahal and flown back.

  • Visited March 2013
    • 4 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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38 reviews from our community

Visitor rating
    10
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Stoke-on-Trent, United Kingdom
Top Contributor
52 reviews 52 reviews
31 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
64 helpful votes 64 helpful votes
“Forgot our rice and poppadoms!”
2 of 5 stars Reviewed March 17, 2013

Felt like having a change from our usual take away and decided to try here. Never again! Told 45min wait but it actually took an hour and 20mins. Then they had forgot our rice and poppadoms (yet put the dips in?!). When i rang them i was told they would have the rice to us in 15minutes. 50minutes later and still no sign!! Eventually this turned up, but whats the point in sending it an hour after the rest of the food! Not even offered any money back. Food was average, service very dissapointing.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Very slow service unacceptable waiting time and ok food”
2 of 5 stars Reviewed March 16, 2013 via mobile

Went to the Taj Mahal tonight. We booked really early as we were going to the theatre afterwards. we had allowed one and a half hours for the meal. When we arrived we sat and waited about 20 minutes before having to ask for the menus. The poppadoms arrived quite quickly but we then sat for at least an hour waiting for our main course. We had to rush across to the theatre to order our interval drinks and then rush back to eat our main course. We ended up having to have it packed up to take it home as it was too late. Were not happy at all with the slow service although the food was acceptable. Would never go there again especially if you haven't got all night to wait for the food.

    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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Bolton
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good !!!”
4 of 5 stars Reviewed March 8, 2013

The overall experience is very relaxing, the food portions are good + tasty, the service is excellent ! I would however, recommend their original lassi, which isn't actually on their menu so you would have to ask them separately ! :D

  • Visited March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Better than I expected”
4 of 5 stars Reviewed December 14, 2012 via mobile

Very friendly and attentitive service, portions were a good size and tasted really nice. We used one buy one get one free voucher and tried to use a second but were declined as they said we didn't have two curries-we had a curry and a balti. Didn't really mind because the food was reasonably priced anyway. Would recommend

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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