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“Horrible...the abuse is free.” 1 of 5 stars
Review of Hello Sailor

Hello Sailor
86 Lower Main Road, Observatory, South Africa
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Cuisines: Contemporary
Dining options: Breakfast/Brunch
Restaurant details
Dining options: Breakfast/Brunch
Hong Kong, China
Contributor
13 reviews 13 reviews
10 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Horrible...the abuse is free.”
1 of 5 stars Reviewed February 20, 2013

I went with 2 friends, for breakfast. Like JPSRWW, I was shocked at the way the owner (or whoever) treated us. I asked a simple yes/no question about the availability of an ingredient, and received not an answer but a scathing shouty verbal tirade, for no apparent reason other than the guy's personal opinion on the health consequences of my dietary choices (which, on the plus side, was funny, because he in no way looks or acts healthy).

The guy (looks like Bluto from Popeye) was moody, approached our table more than once and, just as we started talking to place our order, he interrupted with "You're obviously not ready yet" and would swerve past our table to clear an empty table or to do something else - he did this about 4 times. My friends wanted to eat there, otherwise I would have simply walked out.

The breakfast is cheap because it is small (which is not necessarily a bad thing, not everyone wants to pig out at every meal). It's nice but nothing amazing and the bread is rubbish. (I had heard their food is nice from another friend.) The coffee is good but you can get good coffee in other places. The music is way too loud for breakfast at 9 a.m.

I didn't let the guy's rudeness get to me at the time, but I will never go there again; there really is no excuse for staff to be so actively mean to paying customers (unless you're into that). I checked Trip Advisor to see if this was a trend - apparently I am not the only one who had an experience like this.

  • Visited February 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

87% Recommend
    7
    8
    0
    0
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
London
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great Breakfast”
4 of 5 stars Reviewed February 12, 2013 via mobile

I was staying around the corner at The Green Elephant and came here for breakfast most mornings, friendly staff great food and excellent coffee, i did stop in one evening for a snack and a drink which was also fine

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Cape Town, Western Cape, South Africa
Contributor
14 reviews 14 reviews
14 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Expect nothing, but...”
4 of 5 stars Reviewed January 4, 2013

"Hello Sailor", the Obs restaurant. Ask for the pork belly ribs and take your tongue on the oral version of an Elysian holiday. I suspect that they've got the last breeding pair of unicorns in the back and they're dipping each rack in the tears of their joy.

  • Visited December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Stay away”
1 of 5 stars Reviewed December 27, 2012

Seriously, DON'T go here unless you want to be treated abusively by the sole available human being (Owner? Manager? Waiter on crack?), who treats each customer as a massive inconvenience & responds to any request with profuse sweating & cursing. A horrible experience, never to be repeated & definitely not to be wished on anyone else, especially when there are other establishments within a 2-minute walk (Cafe Ganesh, House of Sushi, even Obz Cafe) where you will be treated with at least a modicum of civility & professionalism. Something really wrong here.

  • Visited December 2012
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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