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“A restaurant and hotel affordable for all yet still feels very special” 5 of 5 stars
Review of Marco Pierre White's Pear Tree Inn

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Marco Pierre White's Pear Tree Inn
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Top Lane, Whitley, Melksham SN12 8QX, England   |  
Hotel amenities
Ranked #1 of 1 Whitley B&B and Inns
Romsey, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“A restaurant and hotel affordable for all yet still feels very special”
5 of 5 stars Reviewed April 14, 2013

We came here as part of the Spring offer (2 nights plus 1 dinner and breakfast). We had already eaten at MPW other two restaurants near Kingsclere and Midhurst and enjoyed the food there so looking forward to this break. We were not disappointed.

The local area is beautiful for the bath stone properties. The property is an old cottage converted with the rooms tastefully added on the back. We received a warm welcome and shown to Room 8 (which we were told was the best room). Lovely large glass doors both to front and rear of bedroom to let the light in and own rear patio plus an upstairs ideal if needing family room. Great modern bathroom. (My only criticism would be that some basic tlc such as painting over some plaster work around the socket, getting marks off the beige curtains and maybe put furniture out on the patio would just make it even better).

Lacock village is a short distance away and worth a visit if you like period properties like us and nice surroundings for afternoon tea.

The restaurant has just had a makeover so is bright and clean. We were pleased the spacious tables and general ambience. The food tastes great and brilliant value (steak about £16). I'm all for the return of a restaurant that is affordable to all yet still feels special. We ate there both nights and would happily return again.

What really made the experience was the staff. Yes they are a very young team but they shine with enthusiasm and keenness to learn all they can from MPW, whom they all speak highly of. Katie runs a tight ship but also very relaxed and professional. Spot on. It is encouraging to see them take pride in their work and feel their ambition to make the restaurant/hotel be successful.

A highlight was to see the man himself dining there on a Saturday night.

We would highly recommend anyone to stay here or even to just eat at the restaurant. Keep up the good work.

    • 5 of 5 stars Value
    • 5 of 5 stars Service
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248 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Bristol, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 14, 2013

We stayed at The Pear Tree on the 24th March & had a fantastic time. The staff are so lovely & welcoming, nothing was too much trouble. The room was spotless & if we had better weather would have made use of the private patio area. The evening meal was utterly delicious & served with a smile. We hurried to breakfast with a few minutes to spare & was greeted by MPW himself & what a lovely guy he was! We chatted for a good 10 minutes & he was the perfect gentleman, then posing for photos. He is very passionate about all of his restaurants & takes a personal interest in the refurbishment to the greatest detail. We will definitely be going back!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 5, 2013

Don't be fooled by the website! The Pear Tree has been 'refurbished' - and not for the better. The lovely flagstones have been replaces with a shiny black plastic finish, which is truly awful and out of place. The beautiful dining room table settings, shown on the website, have gone to be replaced with very large singer sewing tables - quite nice in their own way, and good for 4-6 people but hopeless for a couple.
The bedroom (room 3) certainly wasn't refurbished, with hole in the wall next to the bed and a shower complete with mould, an over-short and 'naff' curtain and a tile falling off the plinth. At £80 for a single occupancy, it was very overpriced, especially when paying for the a la carte food.
The food was average at best - but served by very pleasant young staff. In fact, the staff, evening and morning, were lovely, if a little undertrained.
I was staying on business, and decided, prior to my stay, that I would return later with my wife. She would have been very disappointed, had I done so.

Such a shame and a real disappointment.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 25, 2013

My wife and I visited for one overnight stay. We did not really know what to expect. However what we did receive was a warm welcome, great food , service and room all at a reasonable price. The room was very nice and had a great bed and pillows. Good enough to entice us into an afternoon snooze ! We had drinks in the bar prior to our meal and were given tasters of the bitters prior to purchase. Good old fashioned customer service. Our meals were excellent. Yes we had to pay £2.50 for additional portions of veg but that was our choice. we had a further drink at the bar and found the young staff from the manager down to be pleasant and very chatty. We had a great nights sleep and were not disappointed by breakfast. I ordered the English Breakfast. All ingredients were of superb quality. It was a real treat with a choice of cereals and fruit juices to hand. All in all we had a wonderful time. I must compliment the chef and the enthusiasm of the young staff. Yes that includes Zara !

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 21, 2013

My partner and I stayed and ate here for two nights. We went with a Groupon voucher for £149, which permitted us to two nights, a glass of prosecco each, dinner each evening from a set menu, and breakfast each morning.
Our room was lovely. Very cosy, clean and spacious. We had the family room at the end of the outside rooms. A double bed downstairs and the roof is converted into a twin room. We used this space to put our bags. Only downside was that the bulb in our bedside lamp went out on the first night. Though we called reception for a replacement, it was never done throughout the duration of our stay (but the dud bulb was taken away). But of course this is very minor, compared to the high standard of room.
Food was very rich, indulgent and with generous portions. We did upgrade to the a la carte menu on the second evening, but only because there wasn't much difference in the set menu from the night before. But the set menu does have five choices for starter and main. They were out of prosecco when we stayed, so we were kindly upgraded to champagne. Breakfast was lovely -full English was good, no grease. Porridge with prunes was made well, but I had to return it as I wasn't expecting it to be drowned in quite so much maple syrup. But they provide you with plenty of toast and cereal, so I never made a replacement order.
At the end of our stay we paid an extra £50 for wine and the meal upgrade.
The one thing it was lacking in the restaurant at dinner time was music. It was virtually pin drop silence and people whispering to each other at their tables. So it did create a tense atmosphere.
Staff were all young, maybe 18-20 years and I think left to it. Though they seemed nervous, they were friendly, attentive and helpful.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Top Contributor
79 reviews 79 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed March 17, 2013

Stayed for two nights at the Pear Tree. Rooms were £125 a night, which is not cheap. The room (#4) stank of fungal mold... except to the person I complained to, who couldn't smell a thing, which is odd considering you could smell it from outside the room, yet alone in it. The bathroom window was also broken with a bit of cardboard taped over it. Large room, good shower, comfy bed. But then breakfast took 35 minutes to arrive both mornings, despite us being the first people to order, and we were late for our meeting. So 1/5 for the Pear Tree as a B&B.

The restaurant though, we loved. Friendly young staff, good menu, good food, nice ambiance and very good value for money considering the association with Mr White. Portions were so large that we went to our (stinking) room groaning. 5/5 for the restaurant, and we would happily eat there again... provided we are staying somewhere else.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cirencester
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 15, 2013

We were given a night away at this inn as a present and really was looking forward to it.On arrival the outside gardens and walkways were overgrown and and not very inviting.Parasols on tables looked like they had been left out all winter.Walked through the door to the smell of the toilets,not very pleasent.We got to our room to find a toilet seat on the bathroom floor,which should have been fixed.The young man (i assume to be the manager)got us another room,which i must say was quite nice.Good shower,comfy bed,and warm.We went to have a drink in the bar,the tables had glasses and cups etc left on them,and the staff did not seem to bother to clear them.The bar was quite dark and gloomy,and run down in some areas.Evening meal was basic food i had shepherds pie which was very salty,side dishes were extra £2.50 each,the waiting staff seemed to have no customer service skills.Went back to the bar after the meal waited 10 minutes for the barman to show and decided not to bother.I think staff should all be retrained to put the customer first.Breakfast in the morning was very good and we got serve really quickly and even had a good conversation with the waitress,which showed it can be done.We came away with mixed feelings about this inn,it could be a very good place with a good manager,that keeps an eye on his staff,and give better training,and a good tidy up inside and out.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marco Pierre White's Pear Tree Inn

Address: Top Lane, Whitley, Melksham SN12 8QX, England
Location: United Kingdom > England > Wiltshire > Melksham > Whitley
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Whitley
Number of rooms: 8
Also Known As:
The Pear Tree Hotel Whitley
Marco Pierre White's Pear Tree Inn Whitley, Wiltshire - Melksham

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