Staying in a yurt along the Highway 1 on the southern edge of Big Sur is certainly a treat and fun lodging experience. A couple of major issues, at least to me, brought Treebones Resort down a couple of notches. I was expecting a bit more staff friendliness during our stay. During the rest of our stay, not one staff member greeted us with a smile and a good morning or afternoon when we crossed paths. No help was offered by the golf cart driver loading our luggage onto his cart. I received more personal connection at a Mariott in east Indianapolis the week before than this Glamping resort. Never were they rude, but they never made us feel all that welcome. The other distraction to our otherwise enjoyable stay is the loud noise of their power generator facing the yurts. Of the 16 Yurts on 10 acres, at least 6-7 yurts are situated where you can’t help but be subjected to a constant, piercing whirl 24/7. This is a big mistake that the owners should spend their waking hours to do whatever is necessary to fix. What a disappointment when you are trying to enjoy yourself in a beautiful, serene location. The bed was comfortable and clean. Loved the hardwood floors and pure tap water!
By working with the staff on customer service and redo the location of their power generator, they will greatly improve their guests Glamping experience.