Returned with wife to The Cottage at Glen Oaks for about the fifth time, we think (yes, we do like it here). Still as peaceful here as ever and we enjoy this cozy cottage....yes. it's pricey but this is Big Sur and you can pay much more around here.
There have been management and staff changes since we were last here two years ago, including, we understand, a recently new housekeeper. Although still pretty clean, there was less attention to detail in that area than we have noted before; supplies such as coffee and towels were replaced on what seemed a curiously random basis! When we complained just slightly about the continuing lack of decaf coffee, ALL coffee became decaf......when we mentioned this again, the manager was qujick to ensure we had everything we needed and pleased us by offering us a modest gift in compensation. This person knows how to recover a service problem, but the fact remained that housekeeping standards had slipped slightly.
Some others lately in the self-catering cabins have remarked on the meanness of the supply of utensils, tableware etc. - difficult to organise a meal service without constantly having to wash stuff - this is particularly puzzling in The Cottage, given that meal preparation is encouraged by the provision of a full stove with oven etc....we do agree with these comments and would urge a little more generous provision of bowls, cutlery etc.
However it is only fair to point out that the quality or standard of what IS supplied is generally very high. Bed superbly comfortable too!
- Official Description (provided by the hotel):
- Described as one of the most romantic places to stay, our adobe motor lodge was considered modern in 1957 and 50 years later Glen Oaks Big Sur has a fresh rustic-modern and Green sensibility. Our accommodations consist of 16 Adobe Motor Lodge rooms with cozy gas fireplaces and 10 Cottage/Cabin style rooms with kitchen/kitchenettes and most have access to the Big Sur River. All accommodations have free wireless internet and telephones with free local calls. We are located on Highway One in Big Sur Valley. ... more less
- Also Known As:
- Glen Oaks Big Sur Hotel Big Sur
- Glen Oaks Hotel Big Sur
- Glen Oaks Resort Big Sur