Been coming here since 1980. Rooms have been redone in the past few years, but they're _not_ all alike for the same rate. We booked a four-night stay with "room with fireplace and queen", and were shocked to see that our room was not even equipped with a dresser! The decor looked like "Southern California Paint-It-White-Overhaul". It was awful.
Complained to the management, and they gave us another "Room with Fireplace"; _This_ one had a skylight, dresser, writing table, sofa and easy chair that the other one didn't. (Funny, as this was the kind of room we'd had on our LAST trip here a year ago, and was expecting to find again!) Walls were painted a nice color with some nice pics, although they could use a couple of more; rooms have a lot of blank wallspace.
Nice things: No phones, TV's, radios, clocks, internet, or anything else. Pool is pin-clean and warm. Firewood brought to your room daily w/maid service. Quiet. Anyone who needs constant nervous excitement should not come here, it's a different trip. Bring a journal, hiking boots, a paintbox, or a chess set and cards. Bluejays, deer and wild turkeys abound, and are easily seen by anyone from their porch/patio. Saw a rare California Condor this trip. (!) Beautiful surroundings, housekeeping fairly good, but inconsistent from day to day. Plenty of hot water for showers. Great hikes, tho a bit strenuous due to rugged terrain.
Cons: Rates have gone up 30% _in excess of inflation_ over the past 10 years, and it's expensive now for what you get. In the middle of Spring, the place was nearly deserted in the middle of the week, something I had not seen before. $3.50/gal gasoline is beginning to bite, and this management better start cutting rates; maybe they make enough off weekenders not to care. The property has undergone a change of owners in the past few years, and is owned by a concern based in Virginia, who lease it from the state, I think, as a concession. Maybe the state is sticking them for higher fees. No discounts for week-long stays. AAA discounts do not apply in high summer, and when they do apply it's 5%, not the customary 10%. Units that get western afternoon sun can get HOT. No screen doors, so if you open up all the way to ventilate, bees/insects get in.
The prices at the restaurant for dinner are high. Service is indifferent; the staff seems very occupied with staying in the kitchen, and being out on the floor as little as possible. Breakfast is best, although if you go up the road for 2 miles it's 20% less. Some servers don't seem to speak English very well. Eat at the Big Sur River Inn (great burgers!), or The Roadhouse, or The Big Sur Bakery for dinner. The last is very nice, and service is fairly good. The people there are very friendly.
NOTE: The place is CRAWLING with Poison Oak; watch where you step! This is natural to cold rainforests of the Northwest.
All in all, still a nice place, but they need to bring their rates down.
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