Our experience got off poorly with a room not ready to check into even at 4pm. We’d been on the road and needed our room, and the front office person did “upgrade” us to a two bedroom cottage with kitchen and fireplace from a one bedroom fireplace cottage. Upon entering our room, we started finding deficiencies in the maid’s cleaning, and were generally disappointed in our $300+ room. It wasn’t up to Holiday Inn standards, and was nothing to write home about. First, the coffee pot had stale coffee still in it. The room was fairly plain and looked as if it needed to be remodeled. This was more obvious when we inspected the bathroom. The bathroom mirror looked like it had been slightly vandalized, but was still useable. The shower (no bathtub) was very small, and not overly clean. The shower rod was a mishmash of hardware that you might have found in a no tell motel, and the shower curtain was straight out of a dollar store. The toilet also ran constantly, and we had to close the bathroom door in order to sleep. While we were not expecting luxury, we were expecting more than we received. In general, businesses in Big Sur seem to suggest that they are so remote, and that’s the cause of the high prices, but Big Sur village is only 20 odd miles from Carmel. If you stay here, you can judge yourself how much overpriced the Big Sur Lodge is. I don’t think that there is any debate that it is very much overpriced. No WIFI.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.