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“Wonderful Getaway” 5 of 5 stars
Review of Ventana Inn & Spa

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Ventana Inn & Spa
4.5 of 5 Resort   |   48123 Highway One, Big Sur, CA 93920   |  
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Ranked #2 of 8 hotels in Big Sur
El Paso, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Wonderful Getaway”
5 of 5 stars Reviewed March 14, 2013

We wanted a special "getaway" for our anniversary and Ventana Inn was perfect. Although there were cars in the parking lot, we felt like we had the place to ourselves and we rarely saw others. The room was like a mini-cabin and the views off the deck were spectacular, particularly at sunset and laying on the hammock to look at the stars at night. We had Big Sur Suite 57, which I highly recommend as not only having a view, but also really affording privacy because it is on a different level than the other rooms in the Bay House. The staff were friendly and responsive. Definitely the perfect place if you are looking for a romantic couples getaway for a few days.

Room Tip: Room 57 in the Bay House has a deck with a view of the ocean and spectacular sunsets and also of the...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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English first
Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 14, 2013

My wife and I had a great time. it was idyllic. The Japanese baths were amazing. The walk to the restaurant was beautiful. A side note, the smoothie they serve with breakfast was the best smoothie we had ever had. Love the fact they don't allow kids. A suggestion: Reserve a lunch next door at the Post Rance Inn. The Ventana will drive you there and pick you up. I have run out of superlatives to describe the view while you eat the 3 course lunch overlooking the ocean.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 11, 2013

Superlative location high on a hillside above Big Sur yields timeless mountain to ocean views. Stunning silence greets you as you move outside your guest room, broken only by the chirping of birds. But it is the fragrant air that surpasses other sensations, with fresh aromas of flowers and nutmeg.

Service is unobtrusive and good; only the property's Restaurant at Ventana lets the five-star experience down, with minor imperfections and a surprising disregard for service amongst a few of its staff.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 6, 2013

My fiancée and I were road trippin' in the Pacific Coast Highway, and our plan was to continue driving to Monterey, when we passed through Ventana Inn & Spa. Never having heard of the hotel, our interest was caught by the huge sign with the name of hotel, which included the word "spa" in the end. After long hours of driving, that is pretty much exactly what we wanted.

It was about 6pm when we drove inside the parking lot and were surprised that they had a golf car to pick us and our luggage. When we got to the reception, we were welcomed by this lovely lady in the front desk, who immediately offered us some wine while we checked in. Although we did not have a reservation, she found us a room, explained us how the hotel worked (the DVD library, the pools, the spa, the restaurant, the tours, and the list goes on...), and we went curiously to see what we would get.

When we opened the door..."WOW!!!...OMG, LOOK AT THIS PLACE, HONEY!". Yes, we were in shock. So amazed...it was perfect. The room was huge, it had a king size bed, a fireplace, a TV playing this really smooth jazz, a bathtub, a terrace, and the space, the decoration and the mood were exactly what every couple is looking for. As if it wasn't enough, the lovely lady from the reception (I believe her name is Elisa), who had earlier offered us wine while checkin' in, sent us a bottle of wine as a courtesy and welcoming us to a pleasant stay, just for the simple fact that when checkin in, she offered us a cabernet and a pinot noir, to what we chose the cabernet, and she felt ashamed that she ran out of the cabernet, feeling the need to send us one later. We would personally like to thank her for this gently gesture and for everything she's done for us during our stay!

We decided to try out the Japanese bath in the lower swimming pool, which was great, 'cause we were the only ones there, having the whole place for ourselves and just relaxing!

After that, we had a reservation on the restaurant for 9pm. Again, we were already surprised when we got there, but we left telling each other this exact sentence: "it was one of the best meals I've had in my whole life!". They offer a four course meal for $80, and it is worth every cent. The chef is incredible!

After an amazing night sleep, we headed to the breakfast, which isn't the biggest deal of the hotel: they offer a continental breakfast, but it has everything you may want: yogurt, coffee, cereal, bagels and bread, juices, eggs, fruits and other things.

And to finish our incredible stay, after breakfast we had a reservation in the spa for a couples experience massage, which was perfect. We had 20 minutes in a bathtub bubble bath with tea and chocolates, and then headed to the massage, which was indeed amazing!

And Big Sur...well, it is stunning! Anywhere you go, you'll be surprised with how beautiful it is...

Ventana Inn and Spa isn't cheap, we know it. But if you're able to afford at least one day in it, you won't regret it. We had a wonderful experience, we will definitely go back when we can, and we're even considering getting married there! Thank you for that!

Room Tip: King size bed and fireplace room.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bern, Switzerland
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 6, 2013 via mobile

Big Sur is a breathtaking spot for nature lovers and holiday makers alike... The Ventana is designed for the guests who seek both : relaxation at a high class resort off the beaten track....beautiful rooms, superb friendly service and good food....the spa is fabulous and the treatments first class
A bit pricey but worth the experience

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 26, 2013

We have stayed at Ventana many times and the property is amazing There are beautiful rooms which can be selected with care. It is worth the splurge to get a view room with hot tub on the deck & fireplace in the room. The trails are wonderful & it is so peaceful. It certainly is not inexpensive but you never have to leave the property. There is a wonderful path to walk to & from the restaurant. Restaurant's food & service is wonderful with a very good wine list.

Room Tip: I don't think it matters for the view because although the view of the ocean & sunset is inc...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 25, 2013

Ventana Inn offers one of the world's most beautiful locations, and some great amenities, but be prepared to pay handsomely for the space. Our room, near the upper end of the price range, had a private hot tub, room bathroom, and view of the Pacific in the distance. However, we also had noise from the guests upstairs (footfalls and doors), one faucet handle came off in my hand, as did the lamp switch, and in the bath tub I found remnants of a previous guest. The fireplace is a great idea, but soggy pressed logs fell apart, so no cheerful fire for us. The hotel seemed understaffed and in one case, incompetent. The reception clerk asked me the same questions repeatedly, but never got the answer right ( I had the bill corrected on check out). We had a very long wait for bell service, with several mix ups and repeated trips to front desk.

Room Tip: Having stayed in one of the more basic rooms many years ago, I suggest you spring for an ocean view...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventana M, Front Office Manager at Ventana Inn & Spa, responded to this review, March 3, 2013
Thank you for your feedback and I regret that Ventana Inn & Spa did not meet your expectations. I am sorry that your suite had ‘quirks’ and that your experience with reception was not enjoyable, I would love to speak with you personally about this experience. Thank you again and please feel free to reach out to me personally to chat further. My number is (831) 667-4220. Sincerely, Shane Prince, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ventana Inn & Spa

Also Known As:
Ventana Inn And Spa
Ventana Hotel
Ventana Hotel Big Sur
Ventana Inn
Ventana Resort Big Sur
Ventana Inn Big Sur
Address: 48123 Highway One, Big Sur, CA 93920
Phone Number:
Location: United States > California > Big Sur
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Big Sur
#1 Top resorts Hotel in Big Sur
#3 Family Hotel in Big Sur
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Ventana Inn & Spa 4.5*
Official Description (provided by the hotel):
Ventana Inn & Spa is a luxurious resort nestled in the mountains above California’s central coast. Situated on 243 acres of wooded hillside, 1,200 feet above the Pacific Ocean on the Big Sur coast, Ventana Inn & Spa is quiet, secluded and beautiful. The Inn provides a peaceful and soothing atmosphere enhanced by its proximity to the area’s natural wonders. ... more   less 
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