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Ventana Inn & Spa: Traveler Reviews

4.5 of 5
48123 Highway One, Big Sur, CA 93920
Hotel amenities
Ventana Inn & Spa
Ranked #2 of 8 hotels in Big Sur
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432 reviews from our community

Traveler rating
    294
    75
    28
    21
    14
See reviews for
Families
18
 
Couples
306
 
Solo
8
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Wake up amongst the Forest near the beach”
5 of 5 stars Reviewed December 6, 2012

Ventana is strictly a couples resort with a clothing option pool and clothing optional center to their Japanese baths with opposing male and female entrances. Very cool. They have a excellent restaurant with stunning views and a superb wine list. The rooms are beautiful and it's quite appealing to wake up amongs the Forest in the morning. Everything about Ventana says luxury and it delivers. We stayed in a Villa and will go again. Yes, it's pricey, but you get what you pay for.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventana M, Front Office Manager at Ventana Inn & Spa, responded to this review
December 10, 2012
We appreciate your taking the time to write this review. Waking up being surrounded by the redwoods is always magical and we are glad you got a chance to experience the bliss that is Ventana! Thank you for highlighting our service, your comments were very well received when I shared them with our staff and wine sommelier. We look forward to your next visit. Sincerely Shane Prince, Front Office Manager
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Brighton, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Excellent stay”
5 of 5 stars Reviewed November 28, 2012 via mobile

Stayed in Inn for first time since the late 80s. It's as good now as it was then. All the other reviews hit the nail on the head. It's in a beautiful spot with wonderful rooms and nothing is too much trouble from excellent staff. Enjoyed the restaurant dinners and thought food was superb. My only small niggle would be that I thought breakfast was not great. Plus waiter walking around announcing "5 minutes left for breakfast!" didnt quite fit with star rating of hotel. But, hey, it's a small criticism compared with overall experience.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
“Better and better”
5 of 5 stars Reviewed November 23, 2012

My partner and I just returned from a perfect Thanksgiving trip to this wonderful place. I first visited Ventana about 25 years ago, and over the course of several visits over the years I have seen it grow and improve. This time we were upgraded to a Pacific House room, which I highly recommend if you can spare the (substantial) dough. Lounging in the private hot tub on the deck with a glass of wine while hummingbirds and deer hover and browse a few feet away and the Pacific shimmers in the distance.... It is hard for me to imagine anyone not liking this place. All staff were friendly and correct, every amenity was in place, and the privacy and quiet were everything a city dweller dreams of.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“4.75 stars! Almost perfect, and I'm a tough critic!”
4 of 5 stars Reviewed November 21, 2012

What an incredible, magical place! My now-husband and I went to Big Sur to elope this past weekend and were fortunate enough to stay in a king suite at Ventana Inn. Not only did we have to most incredible room with ocean views and a wood burning fireplace, there was a hammock on our private deck and a bottle of champagne waiting for us upon arrival. We had a HUGE bathtub, which has ruined any other tub I will ever bathe in. The staff is incredible as well, 5-star client care and so very nice. The lovely ladies up at the front saved my lil wedding by grabbing me flowers (saving me a 1 hour drive to the nearest store that sells flowers). This place is magnificent, we truly had a spectacular weekend here.

The only reason I'm not giving a full 5 stars, is that there were some jarring noises at odd hours. The suite we stayed in was next to an area where there was the occasional loud knocking noise, sometimes in the middle of the night. We weren't sure what it was but it sounded like either the staff or other guests slamming a door or utility closet. Also, the grease truck came to the restaurant kinda early in the morning while we were sleeping, and made a horrendous sound for un uncomfortable amount of time. It would probably have been better to wait til mid afternoon to make that cacophony....we would have liked to enjoy a peaceful morning (esp since we paid a handsome penny to stay here).
Even still, it was worth every penny and we will be back again!!!

Room Tip: Ask for a king suite with ocean view :)
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventana M, Guest Relations Manager at Ventana Inn & Spa, responded to this review
December 9, 2012
Congratulations on your elopement! We wish you a lifetime of happiness and hope you return to us for many anniversaries. Thank you so much for writing your review of your stay. We constantly strive to provide memorable experiences for our guests and we are ecstatic that we were able to almost make it here with you. I can tell you that our staff loves the opportunity to make things happen for our guests, be it wedding flowers or setting the stage for a proposal and it is fantastic that this was shared with you. And you just let us know if you need any information for a bathroom remodel ~
Thank you also for letting us know about the noise concerns. We will be addressing this with our head of maintenance and hope to come up with a proper resolution so that all guests may have a peaceful and magical stay with us.

Sincerely

Tiffany Thomas
Guest Experience Supervisor
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Preston, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Ventana - high above the Pacific”
5 of 5 stars Reviewed November 16, 2012

Recommended by some friends we had met a few days earlier in San Francisco, we saw the sign as we headed down Highway 1. We were hungry so we thought we'd just pop in for lunch and they had room. I love the way in The US that you are presented with a jug of iced water as you are seated - something restaurants should do in the UK! Food was great and very reasonably priced considering this place having a reputation for expense - must be the hotel and spa bit. Service was great and the November weather was brilliant. Also it was claimed by the waiters that there were Californian Condors circling in the surrounding hills. Great spot and would recommend

Room Tip: Great for a drop in lunch - we were out of the main holiday season - so may need to book ahead, but...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Andy W about Ventana Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Ventana Inn & Spa

Also Known As:
Ventana Hotel
Ventana Inn And Spa
Ventana Hotel Big Sur
Ventana Inn
Ventana Resort Big Sur
Ventana Inn Big Sur
Address: 48123 Highway One, Big Sur, CA 93920
Region: United States > California > Big Sur
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Big Sur
#1 Top resorts Hotels in Big Sur
#2 Luxury Hotels in Big Sur
#4 Family Hotels in Big Sur
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Ventana Inn & Spa is a luxurious resort nestled in the mountains above California’s central coast. Situated on 243 acres of wooded hillside, 1,200 feet above the Pacific Ocean on the Big Sur coast, Ventana Inn & Spa is quiet, secluded and beautiful. The Inn provides a peaceful and soothing atmosphere enhanced by its proximity to the area’s natural wonders. ... more   less 
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