Our 4th visit to Excellence Riviera Cancun in the last 2 years and just a magnificent time again.
From the moment you step out of the transport, you are awed by the beauty and service. Daniel was there to welcome us "back home", and Mariana and Karen greeted us at the lobby with warm hugs and champagne!
Off to the Excellence Club to check in with Jenny and Ana and see Luis again - our "family" away from home (and that is how they ALWAYS treat us!); welcome Rosalita - what a great, warm, smiling addition to the Club!
The staff at Excellence is absolutely GREAT; Mariana and Karen - you both are THE BEST and we think of you both as OUR family; Moises - you ARE Cielo (the Excellence Club pool bar) and we never want to see you anywhere else; Sergio, always there to help with pool towels and lounges; Luis and Rosalita at the Club - thank you for your warm smiling service; Juan at the Martini Bar - always nice to see you again and talk (I'll bring the onions for the martini's??); Carlos - a wonderful and knowledgeable sommelier - what a great addition; Juan at Chez Isabel -a GREAT host for a GREAT dining experience; Santiago at Tuscana - pleasant and helpful could not do enough for us; the staff at Barcelona - Antonio, Gabriella (such a beautiful smiling face) and the REST of the wait staff hustling and making everyone comfortable; the Chefs - WOW - LOVE the food!!! Roberto at Spice was extremely friendly and Armando - our chef - made a meal that was EXCELLENTO!
Alfonso (Pauncho) the tennis pro is one of the BEST I've played with and makes everyone a better player, while having a great time!
The entertainment at Excellence is always great and the shows are worth seeing (even again). The resort property is magnificent and well maintained and the rooms are always clean and comfortable (thank you Housekeeping Staff).
We can not say enough about Jean-Francois and his staff and the absolute warm and sincere hospitality that is exhibited by everyone you meet at Excellence.
This is our "go to place" whenever we need to relax and be surrounded by great service, food and ambiance!
- Official Description (provided by the hotel):
- This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more less
- Reservation Options:
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- Also Known As:
- Excellence Riviera Maya
- Excellence Riviera Cancun Hotel
- Excellence Riviera Cancun Puerto Morelos
- Excellence Cancun
- Secrets Excellence Riviera Cancun
- Cancun Excellence Riviera
- Excellence Resort Cancun
- Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos