We arrived to Dreams and upon check in were brought glasses of champagne. We were given the lay of the resort and given suggestions on where to eat. The very large open air concept lobby was stunning. Beautiful ornate carved wood, oversized fans, a friendly little bar all leading to the beautiful opening of the resort. Walking down the stairs from the lobby you are transported to paradise. The grounds are beautiful and the employees work very hard to keep it that way.

Our room, garden view, was as described in other reviews. Spacious. comfortable, open. Our balcony faced a street to the south of the property, which was lined with beautiful flowereing trees and shrubs plus our own little view of the ocean. For me, the privacy of this room along with the glimpse of the ocean was better than paying any upgrade.

Our meals for the most part were very good. I feel like I missed out on good authentic mexican food. Bordeaux has the very best creme brule. World Cafe is ok but having a mimosa for breakfast makes everything better. My boyfriend couldn't get enough of CoCo's. Between the carrot cake and delicious Mocha's, we were there a lot. I would not eat at the Japanese place. I read the reviews and thought, can it really be that bad? It was. Nothing good to say about that meal aside from the service.

The Infinit Pool: Amazing, loved it.

The Beach: Has seaweed that they work very hard to keep cleaned up. I did enjoy the afternoon we spent on the beach under our thatch covered umbrealla.

The Spa and Gym: The gym was great, everything you need to keep up with your routine plus spin and cardio classes. We had our spa day during a morning of thunderstorms which was incredibly relaxing. We were in the series of spa pools getting wet anyway so the rain didn't bother us. We had a couple massage in a thatch roof room where we could very easily hear the roar of the thunder. We both had swedish massage which were good but might do a deeper tissue instead, next time.

The Bars: Swim up bar in the infiniti pool. Great service, and considering they put up with a lot of wild, intox people, I was impressed.

The Lobby Bar: In the morning and Early afternoon, you will be taken great care of. Not so busy at this time as everyone is trying to get sun or catch a siesta.

In the evening, Rafael will charm you with his smile and do what he can to accomodate all your requests.

The club, I don't remeber the name, but I remember the service, most of it. Jesus who ironically earned the nickname Diablo, made some incredible margaritas and provided us with about 7 too many shots of Don Julio. It was a great night but then next day, not so much.

We ate and drank everywhere and the one constant was the incredible, warm, and welcoming service.

At turn down service they leave you a newsletter of the following days activities, weather report, which restaraunts are open when, and a section of guests celebrating, honeymoons, anniversaries, birthdays, etc. Sometimes the information is wrong, for example, it will say El Patio is open for dinner, and when you arrive, its closed. No biggie.

The Entertainment Staff: Phenomenal.

We had quite a bit of rain while we were there and participated in many activities. We had our own dance lesson with Rudy. And lots of different things down by the pool. My favorite, tequila tasting. Sophia, Rudy, and El Jimador..made us laugh, entertained, educated, a got us a bit tipsy. Who knew I'd been drinking tequila wrong all these years.

The shows they put on in the evenings were very entertaining.Rocksimus Maximus Rock Show, or something like that, was fun. They perform the shows at the stairway leading to the lobby. There of course is a full service bar that serves during the show. They also have popcorn.

The resort is not large, you will not get tired by walking from one place to another but it is big enough that you don't feel closed in. This resort is family friendly but I think I would like to try an adults only. It can be very frustrating having a romantic dinner at Oceana down near the beach and having some 8 yr old kid take 25 pictures of their meal causing the flash to go on and on and on..

Oh and no worries, bottled water everywhere.:)..... Speaking of water, when it rains, the hallways flood and your room may flood a little too. Keep things of the floors.

I would absolutely go back, seriously, right now :)

No complaints! everything was amazing .
Mexican restaurant El patio is a must thanks to Alfredo's amazing service/entertainment we went 3 times to see him
All restos were fantastic.
All the staff were fantastic
Go see Isaac at Fini Jewlery
the food the staff the resort the beach the service weather beverage selections A++++++++++++


Habanero spice lovers

First trip to Mexico, although fairly well travelled and have stayed at All Inclusive resorts before.

Booked flights with Thomson and treated ourselves to their Premium upgrade. Flights both ways from/to Manchester were great. On time, hassle free, good flight crew and excellent service. The Premium upgrade as worth very penny. Would have no hesitation in using them again, and would definitely get their Premium service again.

Booked transfers and accommodation through Destinology. Good service from them and a good price. Have used them before and would have no hesitation in using them again either.

Airport

Trouble free passport/immigration. Nice airy airport with fairly speedy baggage collection. Rep was clearly identified at the exit, and we had a comfortable private transfer in air conditioned mini bus.

Arrival and check in

Transfer was about 25 minutes from the airport. First impression of resort was very good. Very impressive frontage and reception area. Checkin was hassle free and took about ten minutes max and we were brought a bottle of cold water and glass of champagne each pretty much as soon as we stepped into the hotel.

Room

The room was on the fifth floor with a distance view of the ocean from the balcony. There are lifts up to each floor. Large room with big double bed, nice furnishings, room safe, flat screen tv and air conditioning. Alarm clock also had an ipod connector on it. Bathroom area had twin sinks, plenty of charging points, large walk in shower and separate WC. There was plenty of hot water, and the room was spacious and comfortable.

Restaurants/Bars

The resort has plenty of restaurants. It has a large buffet style restaurant which has a good selection of different types of food, Italian, Mexican, French, Asian, seafood and steak type restaurants. All serve excellent quality food with a good all inclusive wine menu as well as a good selection of other wines for which there is a surcharge payable. We generally had the Mexican white Blanc de Blanc in or the Merlot from the all inclusive menu which were fine. You could also have cocktails, beer or a good selection of spirits at each restaurant also. All of the staff were excellent and very helpful. Most were extremely polite and after being thanked would say 'you're welcome' or 'its my pleasure.' Very impressive!

The bars stocked a great selection of drinks, many of the spirits were international brands such as Bombay Sapphire gin, Jack Daniels etc. However, if you didn't specify a particular brand, you got the local brand which was ok but not as good as the international brands. Overall the service from the bars was excellent also. We didn't use the Desires bar/club but it did seem to be fairly busy.

Facilities

Excellent. The grounds were constantly being cleaned and the areas around the pools and the beach were busy, but kept clean and tidy constantly. There were waiting on staff walking around these areas who would take your drink or food order at lunchtime. On certain days they brought literally dozens of fresh coconuts into the pool area, cut the tops off and fill them with alcoholic or non alcoholic drink. Some days brought rings of fresh pineapple brought round the pool and beach areas which was really nice. The toilets were constantly being cleaned. There was a lovely coffee bar which served coffees, tea and the like, fresh cakes, croissants etc all day long from 7am to 10pm. There is also a nice jewellery shop which sells good quality gear. The nightly entertainment took place on a 'stage' part way up the steps towards the lobby. A lovely setting and all the shows that we saw were great quality.

The entertainment crew in the daytime were energetic and good fun, trying their very hardest to encourage people to join in the daily water aerobics, volleyball, classes and activities. A couple of days each week also had fabulous gymnasts performing in the afternoon at the pool area. They really were great!

The beach was good, but to fair, I have seen better. That said, we really enjoyed a dusk walk up and down the beach most days.

Conclusion

A fabulous, quality resort, quite unlike any other all inclusive resort I have ever visited. The quality of the facilities, restaurants, bars, and in particular the staff were quite exceptional. Would I recommend it? If you are looking for a great quality all inclusive resort in the sun which isn't a 'party party' type place, it will probably suit you. Would we return? Too true, but would have to diet hard beforehand!

We took our seven year old grandchild here for 10 days for anyone who has children this is paradise the explorers kids club is the best we have ever seen. Activities from 10am until 10pm changing on the hour completely safe. The room was excellant we were on the ground floor everything is to hand a few minutes to each restaurant a few minutes to the pool and beach
shows every night the type of pleace you can really feel at home. We will use this hotel group again.Thoroughly recommended for peace of mind . We booked through Carribean warehouse
Sandie Gloucester UK