Service is amazing. Hotel states that it is family friendly? For 6 nights we have listened to loud blasting music. When trying to put our 15 month old down for bed the music is very disturbing. We can literally feel the bass when laying in the bed. Seaweed on beach was not bad for the first four days water was clear and beautiful. Staff was impeccable. I found myself tipping them because I have been to some great restaurants in the states and they raised the bar. I thought food was great. Mexican and Spoon were the best restaurants. We will go to a quieter location next year.
- Official Description (provided by the hotel):
- This Gourmet Inclusive®, 438-suite hotel is just 20 minutes from the airport in Cancun. Special experiences foster togetherness for families, couples and groups of friends. Azul Sensatori caters to kids and teenagers, with the Azulitos Playhouse and Extreme Breeze Teens Club. ... more less
- Reservation Options:
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- Also Known As:
- Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
- Azul Sensatori By Karisma Hotel
- Azul Sensatori Hotel, By Karisma Riviera Maya, Mexico - Puerto Morelos