My wife and I stayed there 6/2-6/9 for our 10th anniversary - sans our seven and three year old. We decided on this resort from the advise of our travel agent, who had stayed there before. It was in our price range and our agent said it was, "Okay".
After looking at the reviews we decided to upgrade to "Privilege" because we haven't been on a trip by ourselves since we got married and didn't know when the next time would come around. We just wanted not to leave wishing we had something better.
Just like as everyone says, when we arrived we were personally welcomed with open arms and a drank the best Mojito while we were getting checked in. We felt like royalty and were escorted to our rooms. Walking from the "lobby" to the roome, we had our jaws hung wide open. Then when we arrived at our room, it was such a relief as it was fantastic. It was surpisingly large and had a huge bed and "living" area with couch. The outside porch had a jacuzzi spa and shower to clean off the sand. Champagne and fruit were already set up for us. The champagne was actually okay. The room did not smell and I don't know what people expect when they come to the Caribbean. If you expect the air to be hot and humid (especially when the wind is weak) and a bit salty, then you won't have a problem.
All of the restaurants were very good. Our favorites were the Fusion (romantic), Sinsea and the Italian for dinner. We ate a couple times at the buffet for lunch, but usually just got something from the privilege pool's buffet, so we could eat it right at the beach. The breakfast buffet was great. We never had to wait and as long as we called in by 4pm we got seats at whichever place we wanted to go to. This was nice as many had to eat first come first served and had to wait. We never waited for a table - not a second.
The pools were awesome as were the grounds of the resort. We stayed at the pivilege area as it was a bit more adult and quiet. Everyone in each area seemed to have the same vibe, so I believe everyone was happy and were they wanted to be.
The beach was also very nice! White powder sand and warm water. There were canopy beds for us to lie on and watch out for too much sun exposure as well as grass canopy shades. The grass shades had a drink table and had two padded sun beds to relax on. Throughout the day, we could lay on the beach and literally stay out of the sun if we wished. There is the sea grass as mentioned, but it was no big deal and it cleaned up constantly off the beach. If you like to snorkle or dive, then take the boat out to the reef about a half mile out for a two hour trip to see turtles, rays and fish.
Watch out for the sun! We got fried our first two days with very little exposure. We had assumed our spf 50 sunscreen was defective, but then overheard at dinner other people's sunscreen was also "defective". If you are fair or haven't been in the sun much before going, I would recommend going to a tanning place and get your skin a bit prepared for it. In all my years it was the most intense sun I have ever been in. It is quite deceptive, because the wind blows much of the time making it not seem hot.
The service at the resort was the best part. We felt that everyone of the staff from the highest to lowest level truly cared about making sure we were happy. We did tip because the workers do need it I'm sure, but I don't think our service experience would have been any different if we hadn't. Our beach waiters were just the best. We had a constant flow of iced down water and drinks before we could even ask for more. Late one afternoon at the beach our waiter served us iced coffees withour us asking and one time I was delivered my Riviera Maya drink as I exited the water after a swim. Again without me having to ask for it.
Our experince there was all around great and since Austin just got Sun Country Airlines to fly people to Cancun non-stop (less than two hours!) it was a seamless travel experince. For the guys, if you're looking for a place to take your girlfriend or wife you will come out a winner. The resort is romantic, beutiful, fun and relaxing. You will both enjoy it very much. Families with children will also enjoy it, too.
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- Also Known As:
- Ocean Coral And Turquesa
- Ocean Coral & Turquesa Hotel Puerto Morelos
- Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos